The Westin Bund Center, Shanghai

The Westin Bund Center, Shanghai

Traveller (1471)
Panorama of the Crown Deluxe Twin Room at The Westin Bund Center Shanghai
360
Panoramas (21)
Room
Room & Suite (672)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all
Did you already book this hotel?

About

4.5
#98 of 2 569 hotels in Shanghai
4.5 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Shanghai is a city with a colorful past, a fast-paced present and a promising future. It is a fascinating city for every visitor. The Bund is a collection of relics of the past that imbues Shanghai with its vigorous energy today. In the middle of this all is our hotel, The Westin Bund Center, Shanghai.On level one, we have our lobby lounge, Heavenlies, serving fresh coffee and beverages all day, and The Stage offering an all international buffet. Also located on level one is our fresh deli shop, Treats, which features delicious sandwiches and take-away beverages. On level two, we have our sleek bar, Niche, open in evenings, and our Italian restaurant, Prego, open for lunch and dinner. Finally, we have our specialty restaurant, Crystal Garden, on level five serving Chinese, Japanese and Thai specialties. Our Spa & Fitness facilities are spread out over level three and five, combined by a beautiful spiral staircase. For secretarial services, you can visit our business center on level three. We provide guests with complimentary high-speed Internet access throughout the hotel.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Fitness / spa changing rooms
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Car hire
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Quiet
River View
Languages Spoken
English
Hotel links
Special Offer:Earn points toward free nights.

Location

88 Henan Central Road Bund Center, Huangpu District, Shanghai 200002 China
Name/address in local language
2,502Reviews24Q+A100Room tips
Traveller rating
  • 1,364
  • 848
  • 188
  • 59
  • 43
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Hong Kong, China
5.0 of 5 bubbles
...all top notch, I would definitely stay here again when visiting Shanghai. It’s within a short walk of the Bund and two different metro lines and they are readily willing to sort out taxis anywhere in the city. Our room was lovely too, with a spectacular view, and the bed was very comfortable. We also really enjoyed their NYE celebration last night.
Read more
Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WestinShanghai, Public Relations Manager at The Westin Bund Center, Shanghai
Responded 02 Jan 2020
Dear TheOExpress, Thank you for choosing The Westin Bund Center Shanghai and for joining our NYE celebration. We are very happy to hear that you had a top notch experience with us and especially knowing that you would definitely stay with us again. Please do let us know in advance if there's anything we can do to ensure you another top notch stay at The Westin Bund Center Shanghai. Wishing you and yours a Happy New Year 2020, safe travels and stay well. Sincerely, Public Relations Department The Westin Bund Center Shanghai
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Urban Reality wrote a review Jan 2021
Beijing, China
5.0 of 5 bubbles
From check-in to check-out, you would expect very solid 5-star experience and I would rate The Westin Bund Center Shanghai for 5.

The location was great and you could enjoy a walk tour to the Bund and Yu Garden.

The suite I stayed was spacious and clean. Facilities were well maintained.

The breakfast was among the best at the same tier and you had variety of choices of foods which were carefully prepared.

Service was nice and staff were well trained.

You could imediately tell that the hotel was under good management with careful minds. One of the best Westin I had ever stayed.
Read more
Date of stay: January 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Westin Bund Center Shanghai, Marketing at The Westin Bund Center, Shanghai
Responded 31 Jan 2021
Dear UrbanReality, Thank you for choosing The Westin Bund Center Shanghai and for your kind words and giving us a full score. We are delighted to hear that you appreciate our hotel location, facilities, breakfast, and staff service. As we continuously strive to make every guest EAT WELL, SLEEP WELL and PLAY WELL during their stay, we are very happy to see that we have achieved that with you. We do hope to be of service to you again and look forward to welcoming you back to The Westin Bund Center Shanghai. Please do feel free to keep in contact with us and we will try to make your next stay even more memorable! Wishing you safe travels. Stay well. Sincerely, The Westin Bund Center Shanghai
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nadia M wrote a review Sept 2020
5.0 of 5 bubbles
I think it is a great location if you wish to have the Bund in front of you 24h/24h. By walk you can reach all the most important Bund Must; if you chose a suite at the top in the corner (23rd/25th floor) you can have the view on the 3 sides and it is really special. The access to the lounge can guarantee you the relax you need after a long working day and the breakfast is cool giving you whatever you need to start. Fitness center same. Do not miss the Sunday brunch with champagne not limits!
Read more
Date of stay: November 2019
3.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Westin Bund Center Shanghai, Marketing at The Westin Bund Center, Shanghai
Responded 02 Oct 2020
Thanks for taking the time to share your recent stay experience at The Westin Bund Center Shanghai. We are delighted to hear that you appreciated hotel location. We always strive to make our guest feel better when they leave the hotel than when they arrived. Please do feel free to let us know how we can make your next visit even better and look forward to welcoming you back soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JonS wrote a review Apr 2024
Hitchin, United Kingdom
3.0 of 5 bubbles
I’ve been staying at the Westin post COVID since my old haunt, the now refurbished Le Meridien Hotel on East Nanjing Road, is no longer part of the Marriott Group - now Conrad.

The Westin Hotel is in the same area of Shanghai so good for city access and its rooms are home from home to the Le Meridien’s.
The same / similar room decor but also the same dated feel.
The TV’s are not Full HD 1080 and there is no 5+ Sport channel available which is very disappointing to be honest for such a room rate and even though I’m not a sports fanatic, not having the best channel in China for visitors is a crazy omission IMO.

The views also from this hotel are nowhere near as good and I don’t believe a river view is even possible even though the location is closer to the river so don’t get oversold.

The Club lounge is OK but I miss the characters from Le Meridien who I had got to know over 15 years.

So the Westin is a perfectly fine hotel, a little tired in some areas, it is due a makeover soon and is not cheap.
The Club is ok, the dining downstairs is also fine and the Concierge handle travel requests expertly and efficiently.

The WiFi works well in the Hotel but as is the norm in China, the restrictions are getting tighter and tighter. I now use phone SIM data for news access etc.

I’ve stayed here 6 times in the last 6 months and I’ve never had a room upgrade even though I am a Gold member so don’t hang your hat on that option.
Read more
Date of stay: April 2024Trip type: Travelled on business
Room Tip: Weekends are very busy especially Sundays for the Breakfast and Brunch Buffets.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bund Center Shanghai The Westin, 营销 at The Westin Bund Center, Shanghai
Responded 18 Apr 2024
Dear Climber54216180660, thank you for choosing to stay with us at The Westin Bund Center Shanghai and we are delighted to hear that you appreciated the location, service and Westin Club of the hotel. Despite being an established hotel, we consistently prioritize the maintenance and modernization of our facilities. We always strive to make our guest feel better when they leave the hotel than when they arrived. Please do feel free to let us know how we can make your next visit even better and look forward to welcoming you back soon! The Westin Bund Center Shanghai
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
fullerr2017 wrote a review Feb 2022
Xiamen, China
3.0 of 5 bubbles
This hotel is a good value for money. There’s a lot of different room shapes and junior suites so it’s pretty easy to either get an upgrade as a elite member or get something that feels like an upgrade. The lounge has breakfast and dinner with cocktails starting at 5pm which is a nice touch. The location is just a few blocks away from the Bund and a few more to the main shopping street so that’s a plus. I would highly recommend this for a work trip hotel, or a weekend in the city type place with younger kids. I would rate it a 3+ if possible but since China has so many new hotels and luxury hotels it’s hard to give it a 4 or 5 in my book.
Read more
Date of stay: February 2022Trip type: Travelled with family
Room Tip: 25th floor executive suite ( room 2562) has a great view. The in room hot tub is great! The...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Westin Bund Center Shanghai, Marketing at The Westin Bund Center, Shanghai
Responded 03 Feb 2022
Dear Robbie, thank you for taking the time to share your experience at The Westin Bund Center Shanghai. We really appreciate your recognition and recommendation for our hotel. As one five star hotel with opening for 20 years in Shanghai, guest satisfaction is always our first priority. We will continue to do our best to provide guests first level of service as well as improve our facilities. Stay Well. Marketing Communications
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
charlene wrote a review Jul 2023
Singapore, Singapore
3.0 of 5 bubbles
I spent 5 nights in this hotel, and had varying experiences over the nights.

Housekeeping was inconsistent as they topped up amenities on some days and did not do so on other days. We approached housekeeping about it and it did not get better.

Hotel was also very crowded and messy during check in. Better crowd control could definitely be done.

Plus point of the hotel was that we had a nice view of the oriental pearl tower as we stayed in the grand tower.
Read more
Date of stay: June 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: stay in the grand tower
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bund Center Shanghai The Westin, 营销 at The Westin Bund Center, Shanghai
Responded 02 Aug 2023
Dear valued guest, thank you for taking the time to share your recent stay experience at The Westin Bund Center Shanghai. We would like to sincerely apologize for the inconveniences related to the service, your comments have already been shared with relevant departments. We will ensure that related training will be conducted and we will also strengthen our overall service in order to avoid similar situation happen in the future. Look forward to welcoming you back soon! General Manager Richard Deutl
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rory S wrote a review Feb 2021
West Sacramento, California
2.0 of 5 bubbles
My wife and I are residents here in Shanghai and decided to go for a staycation over The Chinese New Year holiday at The Westin on the Bund. We had a pleasant experience checking in (Anna at the front desk was great!), but quickly ran into a few issues over the course of our stay. Several of the hotel amenities that we had originally booked for ended up being closed due to Covid 19. Both The Niche and Heavenlies were inaccessible to us, the restaurants had shortened hours, and the jacuzzi wasn’t filled. While I understand and appreciate the current global crisis and the hotel’s desire to keep public safety as a main focus, I wish we had been informed about these changes before booking. The website provided no notice, and local listings (SmartShangai) all indicate that the hotel was operating under normal circumstances. It wasn’t until checking in that we had been informed by the staff that all of these precautions had been in effect for at least a year, which gave them ample time to inform the public. The Bund is a great area, but considering we live four stops away, that’s not what we came here for. Great hotel for an out-of-towner, but missing the usual glam from The Marriott chain.
Read more
Date of stay: February 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Westin Bund Center Shanghai, Marketing at The Westin Bund Center, Shanghai
Responded 17 Feb 2021
Dear rorys561, Thank you for choosing The Westin Bund Center Shanghai and for your constructive feedback on your recent stay. We are disappointed to know that your stay did not provide the customer service we usually pride ourselves in. Please accept our sincere apologies again. rorys561, your feedback is very important in our effort to continually refine and improve our service and facility. We would like to assure you that your comments are being addressed to rectify our shortfalls and hope that the incident will not deter you from remaining our guest. We wish you safe travels and stay well this festive season. Sincerely, Public Relations Department The Westin Bund Center Shanghai
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
441victor wrote a review Jul 2020
Portland, Oregon
1.0 of 5 bubbles
After 400 nights at the Westin I wanted to treat my guests to a free breakfast. They said no. So I cancelled. No issue.

Then they wrote back. It’s ok your guest can have breakfast if you call this 888 number.

I did.

Still No breakfast. So I called again. Another rep. Another failure. Another wasted 30 minutes

I don’t think they are bad people.

They are all shackled under a million room faceless Mormon monolith. There aren’t three people at the Westin who can make an independent decision

They should never have been allowed to merge with SPG. They make North Korea look free thinking
Read more
Date of stay: July 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Westin Bund, Marketing at The Westin Bund Center, Shanghai
Responded 19 Jul 2020
Dear Valued Guest, Thank you for taking the time to let us know about your recent booking issue. We apologise for the experience you had. We take your feedback seriously and share it with our team to take the proper steps to ensure you nor any other guest has a similar experience in the future. We hope that this won't deter you from returning to stay with us in the future. Please feel free to contact us for any further assistance you may need. Thank you once again for your feedback! Sincerely, The Westin Bund Center Shanghai
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NHShanghai wrote a review Feb 2021
Shanghai, China
4.0 of 5 bubbles
We spent three nights at the Westin Shanghai during the Chinese New Year holiday 2021. Overall we had a great time, the property is in a good shape with the room we were in was nice and clean. Unfortunately we had no Bund/River View that I requested beforehand, but we got a junior suite upgrade on the other hand. Best experiences to mention would be Bella as well as Lisa from the breakfast cafe, both made us feel very welcome and made sure we had a hot espresso every time we sat down in their cafe. We were a bit disappointed with the gym and pool facilities, I do believe that part would be up for renovation next?! Also a bummer was that the sauna was not working, it stated this was due to local COVID regulations but having stayed at the JW next door a few weeks back, over there the sauna was working fine. We will definitely come back for the Sunday brunches, but will wait for the recreational part of the hotel to be upgraded before checking in again.
Read more
Date of stay: February 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Westin Bund Center Shanghai, Marketing at The Westin Bund Center, Shanghai
Responded 22 Feb 2021
Dear NHShanghai, Thank you for your constructive feedback, we do appreciate it. We are sorry the experience was not 100% to you because of the bathroom design. We have already delivered it to our management team. Do let us know if we can be of any assistance to make your next stay a full score experience. Wishing you safe travels. Stay well. Sincerely, The Westin Bund Center Shanghai
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alex W wrote a review Apr 2021
China
5.0 of 5 bubbles
This hotel is known to be generous to Marriott Bonvoy members, and my stay was no exception. I was upgraded a room with views of the Oriental Pearl television tower, which will never get old for me. The check-in staff was very professional, and I regret not remembering her name. She escorted me all the way to the elevators. Many complain that rooms were not as contemporary as newer offerings, but it's okay for me. It's quite a pleasure indeed to stay in this luxury property of early 2000s with an absolute great location.
Read more
Date of stay: December 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Westin Bund Center Shanghai, Marketing at The Westin Bund Center, Shanghai
Responded 14 Apr 2021
Dear thealexwanguy, Thanks for taking the time to share your recent stay experience at The Westin Bund Center Shanghai. We are delighted to hear that you appreciated hotel service. We always strive to make our guest feel better when they leave the hotel than when they arrived. Please do feel free to let us know how we can make your next visit even better and look forward to welcoming you back soon! Sincerely, The Westin Bund Center Shanghai
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
melpicton asked a question Sept 2021
Picton, New South Wales, Australia12 contributions29 helpful votes
does the rooms have fridges or mini bars as l have to put my medication in the fridge.
Answer from Buddingtraveller83
Penang Island, Malaysia172 contributions139 helpful votes
I have always phoned up in the past and had any extra help noted on my reservation.
Answer from Osama Alsaeed
Riyadh, Saudi Arabia8 contributions
Yes it’s possible at the front desk you can ask them Enjoy your stay
Sykelly asked a question May 2019
Austin8 contributions10 helpful votes
Which airport is closet? We will be flying to Hong Kong.
Answer from Osama Alsaeed
Riyadh, Saudi Arabia8 contributions
There is two airports, 1- Shanghai Hongqiao 29 min by car from and to westin 2- Shanghai Pudong 44 min by car from and to westin My last trip I landed on Shanghai Hongqiao Airport its nice airport. First airport is serving international flights Any way time is your choice. Have a nice flight. Thanks Osama
Answer from VirgiledeGeneve
Hong Kong3 contributions4 helpful votes
If you book an executive suite / room with access to the lounge / or if you are platinum ....you can ! ..Please contact the hotel. They are very nice
Gaby C wrote a tip 07 Jul
77 contributions2 helpful votes
5.0 of 5 bubbles
"Bring a swim cap for the pool as it’s compulsory and don’t forget it’s an 11 minute walk from the Metro."
Read full review
JonS wrote a tip Apr 2024
Hitchin, United Kingdom1 contribution
3.0 of 5 bubbles
"Weekends are very busy especially Sundays for the Breakfast and Brunch Buffets."
Read full review
chris d wrote a tip Apr 2024
London, United Kingdom30 contributions38 helpful votes
5.0 of 5 bubbles
"Book the top rooms ie grand tower suites with river view and club access."
Read full review
Eddie Zoolander wrote a tip Jan 2024
New York City, New York1,081 contribution193 helpful votes
5.0 of 5 bubbles
"Make sure you travel with Chinese currency as they don’t take credit card in most places and they mostly use only apps to pay for everything"
Read full review
Travellingdoc wrote a tip Dec 2023
London, United Kingdom11,413 contributions717 helpful votes
4.0 of 5 bubbles
"No bund view from Crown Tower. Good gym and pool."
Read full review
Not the right property for you?
There are more places to choose from in the Shanghai area.
PRICE RANGE
R 2,759 - R 3,358 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin bund center shanghai hotel shanghai, westin hotel shanghai, westin shanghai, westin hotel bund center, shanghai westin
LOCATION
ChinaShanghai RegionShanghaiThe Bund / Fuzhou Lu (Fuzhou Road) / Huangpu / Puxi (Downtown Shanghai)
NUMBER OF ROOMS
565
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

THE WESTIN BUND CENTER, SHANGHAI - Now R 2 708 (Was R̶ ̶2̶ ̶8̶5̶3̶) - UPDATED 2024 Hotel Reviews & Price Comparison (China) - Tripadvisor

Frequently Asked Questions about The Westin Bund Center, Shanghai
Which popular attractions are close to The Westin Bund Center, Shanghai?
Nearby attractions include Shanghai Fuzhou Road Cultural Street (0.5 km), Rockbund Art Museum (0.4 km), and Suzhou Cobblers Boutique (0.4 km).
What are some of the property amenities at The Westin Bund Center, Shanghai?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Westin Bund Center, Shanghai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Bund Center, Shanghai?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Bund Center, Shanghai?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to The Westin Bund Center, Shanghai?
Conveniently located restaurants include Salon de Ville, Goodfellas, and Long Bar at Waldorf Astoria Shanghai on the Bund.
Are there opportunities to exercise at The Westin Bund Center, Shanghai?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does The Westin Bund Center, Shanghai have airport transportation?
Yes, The Westin Bund Center, Shanghai offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Westin Bund Center, Shanghai located near the city centre?
Yes, it is 0.3 km away from the centre of Shanghai.
Are any cleaning services offered at The Westin Bund Center, Shanghai?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Bund Center, Shanghai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
All Shanghai HotelsShanghai Hotel DealsLast Minute Hotels in ShanghaiHotels near The Westin Bund Center, Shanghai
Things to DoRestaurantsFlightsHoliday HomesTravel StoriesCruisesCar Hire