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All reviews french concession japanese breakfast heated seats huaihai road bit dated art deco classic hotel staff speak main shopping bars and restaurants compared to other hotels business trip rooms are clean lobby area the ground floor few minutes walk very nice hotel
The rooms are clean, large well equiped and the view on the garden is remarquable. And the best is the morning buffet at the Roses. Trustable help desk. The only negative point are some clients smoking in their room or worst in the corridor closeto...More
Date of stay: February 2019
Response from GSMgarden, 客户关系经理 at Okura Garden Hotel ShanghaiResponded 1 week ago
Thank you very much for your visit and the positive 5 star review!
We are very happy to see that you had such an amazing time staying at our property.
Besides, it is forbidden to smoke inside our hotel. And we would like...More
Hotel with a history, immaculate service, friendly and helpful staff. Price may be a little higher as compared to other hotels in the area but it is value for money. Good breakfast spread that caters for foreigners and local taste buds.
less than 3 mins...More
Date of stay: November 2018
Thank Chan L
Response from GSMgarden, 客户关系经理 at Okura Garden Hotel ShanghaiResponded 15 November 2018
Dear Chan L,
Thank you for choosing Okura Garden Hotel Shanghai and sharing your feedback with us.
We are delighted to learn that you enjoyed the service, breakfast and location here. Rest assured, we make our pricing competitive with other hotels in the area and...More
Would I return? Definitely
Specifically liked: great staff, attention to details, clean, very well appointed, quiet, comfortable bed, good restaurants, very quiet air conditioning
Biggest Opportunity: beds are not designed for room attendant to move them or have easy access to vacuum under them, dust...More
Date of stay: April 2018
Response from GSMgarden, 客户关系经理 at Okura Garden Hotel ShanghaiResponded 4 weeks ago
Thank you so much for taking the time to share your thoughts on your stay with us at Okura Garden Hotel Shanghai.
It was a pleasure for me to learn, that overall you enjoyed your stay with us and that you were satisfied...More
Centrally located in the city and enjoys a lovely garden view. Taxi from Shanghai Hongqiao airport was around RMB70.
Room was small comparing other 5 star hotels in Shanghai, but in Japanese standard, it was all right. The whole property was a bit dated but...More
Date of stay: December 2018
Thank Agnes Y
Response from GSMgarden, 客户关系经理 at Okura Garden Hotel ShanghaiResponded 2 January 2019
Dear Agnes Y,
Thank you for sharing your experience with us. We are happy to hear that you enjoyed our location, but we are sorry that some of the aspects did not meet your expectations. We will be sure to share your comments with our...More
I come from Thailand but their room seems not enough heather. It was not very comfortable to get the room temperature right. Breakfast is good. staff are helpful. Generally an 'OK' experience. Their fitness needs some improvement, they let you use the same headphone with...More
Date of stay: December 2018
Thank Akkaphan R
Response from GSMgarden, 客户关系经理 at Okura Garden Hotel ShanghaiResponded 21 December 2018
Dear Akkaphan R,
Thank you for taking valuable time to share your feedback regarding your stay at Okura Garden Hotel Shanghai.
We are pleased to learn that you enjoyed our breakfast and your time with our staff. On the other hand, we noted with regret...More
The Okura Garden Hotel Shanghai is in the heart of the city center and enjoys excellent expressway connections to the Shanghai Railway Station, the Hongqiao Airport and the Pudong International Airport. …MoreThe subway system provides a convenient way for you to visit Shanghai and to shuttle around the city. South Shaanxi station on line 1 is located immediately adjacent to the property. * To Shanghai Hongqiao Airport 14 km * To Pudong International Airport 50 km * To Shanghai Railway Station 4 km * To the nearest Subway Station (South Shanxi Road) 100 m * To Metro Line 1 Station (South Shaanxi Road , Exit 3) 100 m * To Metro Line 10, Line 12 Station (South Shanxi Road , Exit 6) 300 m * To Metro Line 13 Station (Huai Hai Zhong Road , Exit 3) 400 m Less
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