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All reviews pancake machine waffle house and cracker barrel front desk hi express fine hotel door lock great area hotel is clean dirty carpet hotel is conveniently located public areas business center cleaning staff biscuits quiet room the breakfast area checking out
We arrived near 1 a.m. and everyone was very friendly. Hotel is very clean, breakfast is very tasty, and beds are very comfortable. It seems like this hotel is going through a remodel because the room itself was a bit updated, but the shower is...More
What a delight after traveling for nine non-stop hours! Home made cookies and a smile on the face at the welcoming desk. We were processed in faster than ever and arrived at a room that was clean and tidy. We particularly loved the walk behind...More
We stayed at this hotel during our recent visit to Montgomery. We liked the breakfast, the public areas and vending . The rooms were spacious and clean, good lighting throughout. The only negative was the dirty carpet in hall by elevator.
Trip advisors says they are. We checked in with our dog in our hands. Night clerk said no problem. Ten minutes later we had to leave because manager said they weren't pet friendly. Night cleek was very nice about it, the manager wasn't.More
Date of stay: September 2018
Thank Don G
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Montgomery/Boyd Cooper ParkwayResponded 15 October 2018
Hi there, Don G!
I came across your review and I'm sorry to see the issues you had with our pet policy and the manager. What you described certainly isn't what we want for our guests. I've noted your feedback and shared this with the...More
In town for a conference, 3 separate rooms, 4 people. We arrived at 2pm, was told at check in to come back at 3pm. No biggie, we arrived early. Came back at 3, to a long line out the door. No ones rooms were ready!...More
Date of stay: August 2018
Response from Tammaneeka H, Front Office Manager at Holiday Inn Express Hotel & Suites Montgomery/Boyd Cooper ParkwayResponded 27 August 2018
Thank you for staying with us during your recent visit to Montgomery. Please accept my apology for not meeting your expectations. We failed to deliver an exceptional guest experience and that is unacceptable. I would love for you to give us an opportunity to prove...More
The Holiday Inn Express Hotel & Suites is located off I-85 exit 11, on Boyd-Cooper Parkway. Convenient to Eastchase shopping and dining. Our location features state of the art, spacious, luxuriously furnished …Moreguest rooms. Each guestroom is furnished with a 32-inch flat panel television with premium cable, free wired and wireless high-speed Internet access, microwave, refrigerator, free local and 1-800-calls are available. Each guest may enjoy our delicious deluxe continental breakfast. The Holiday Inn Express Hotel & Suites has an exceptionally beautiful outdoor saltwater pool. Business guests will appreciate the convenience of our business center and meeting rooms. The fitness center is well equipped with an elliptical cross trainer, treadmill, stair climber, and recumbent bike for your overall fitness. The Holiday Inn Express Hotel & Suites provide free parking, elevator, and USA Today newspaper. Less
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