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Phoenix All Suites Hotel

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201 E. Beach Blvd., Gulf Shores, AL 36542
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About

#10 of 28 hotels in Gulf Shores
Location
Cleanliness
Service
Value
If you're looking for a beachfront hotel in Gulf Shores, AL then you've found it! Phoenix All Suites Hotel offers the luxury of a condo with the amenities of a hotel. The hotel offers friendly service, condo-style amenities, convenient locations with direct beach access and, of course, unforgettable memories. Phoenix All Suites is strategically located to give you easy access to all that Gulf Shores has to offer. It's just a block east of Hwy. 59 on East Beach Boulevard. Great restaurants and shops are within walking distance. There's a lot to experience while visiting Gulf Shores, make sure you choose a location that is close to where you want to be!
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Full view
Property amenities
Free High Speed Internet (WiFi)
Wifi
Pool
Outdoor pool
Beach
Non-smoking hotel
Self-serve laundry
Room features
Air conditioning
Private balcony
Kitchenette
Dishwasher
Microwave
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
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Good to know
HOTEL STYLE
Great View
Centrally Located
875Reviews14Q+A100Room tips
Traveller rating
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Popular mentions
Michael G wrote a review Sep 2020
1 contribution
First trip to Orange beach. Phoenix West 1 is a great place to stay. Brett Robinson Vacation Rentals is one of the reasons we will return. Had a slight problem with the room upon checking. The representative from Brett Robinson called us almost immediately and fixed the issues very quickly. Nice people who value your business. Thanks so much for the much needed getaway.
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Date of stay: September 2020Trip type: Travelled with family
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Response from Brett Robinson, Owner at Phoenix All Suites Hotel
Responded 11 Sep 2020
Thanks for choosing to vacation with Brett/Robinson, we are honored to be play a part in your special memories. Come back anytime!
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Nathan Linkins wrote a review Jun 2020
1 contribution1 helpful vote
So we’re 3 hours in to what was supposed to be a relaxing weekend. My wife and I went on vacation in Gulf shores. She’s 7-8 months pregnant. I read a review that said there were major problems with the elevators. They booked me on the 9th floor because it has the nicest balcony. I asked her about the bad review on the elevator and she told me it was a resolved issue and that they had remodeled the building.y wife and I waited 20 minutes for an elevator so we could get our stuff to the room. Then, when we got in there, a spider jumped on her hand while she was putting groceries on the counter. I haven’t even complained about that yet. When I went to the front desk, he said, they’re working. People are going up and down. I don’t know what to tell you. I explained to him that everyone has complained about the down buttons not working and my pregnant wife is having to wait around 20 minutes to get to our floor. He said, “well, they’re working. I don’t know why to tell you.” 3 hours in.... awesome. We called the Brett Robinson booking agency, and as nice as the lady was that we spoke to, she couldn’t do anything to help either and offered no options to make up for our terrible experience. 😡 will NEVER stay here again. I’ll go back to Hilton from here on out.
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Date of stay: June 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Brett Robinson, Owner at Phoenix All Suites Hotel
Responded 16 Jun 2020
Nathan, we hate to hear this is your experience! We have filed a log for our management team to review and will be extensively checking on these elevators.
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Travelin_the_w0rld wrote a review May 2020
6 contributions
+1
My husband and I stayed here for a long weekend getaway much needed from 2 months of quarantine. We still wanted to be cautious due to Covid -19 so we planned a social distance weekend. We chose this place because of price (about $215 a night) and central location to walk to restaurants for take out as we aren’t quite ready to eat in restaurants. From pictures and unfortunately limited reviews, it appeared updated and what I would classify as a Best Western class of hotel. It’s more Days Inn. Check in was a great experience. Our room was ready about 2 hours early. The lady at front desk was working hard, mask and gloves she changed between each customer. Also everything was sanitized between each and box of pens you took your own as to not reuse any. They also passed out facemasks to be worn in elevators. However, the disappointment came in cleanliness of the room. Due to Covid-19, I brought my own cleaning supplies to clean before we unpacked. I wiped the counters and all touched surfaces with Clorox Wipes and was astonished at the stains that wiped away. Additionally I mopped the floors with Lysol and the water was disgusting. Housekeeping obviously did a poor job. And they advertise extra cleaning measures and properly trained staff. This advertises itself as a hotel and not Condo and we were told all we had to bring was our beach towels. However our room had clean towels and sheets and beds made but we had no toilet paper or trash bags in our garbage cans. I asked a neighbor and they said they had some so obviously housekeeping overlooked this as well. I had to get some off a cleaning cart. Given the lack in confidence of housekeeping I opted out of daily service to limit our exposure to more germs. So I can’t speak to what their daily service looks like. They don’t enforce no-smoking on balcony. We often smelled smoke and/or marijuana. Wasn’t pleasant coffee or dinner time on our balcony. The elevators are super slow and no one but us wore masks in them as asked by hotel and on our last day checking out we actually got stuck on one. It slammed us down a whole floor and jolted us from 5th floor to 2nd. We pushed the alarm button and knocked on door. Another guest was able to get the door open from his floor. Also I want to note that while we planned on walking to get take out from Pink Pony and Hangout who advertise to-go, they don’t offer to-go if they are on a wait. The condo/hotels are at 100% capacity but restaurants at 50% so supply can’t keep up with current demand. Both places were on 2 hr waits. Shrimp Basket and Gulf Grill did take out orders for us and both are walkable from hotel. We made the best of our weekend but I won’t be staying here again and wouldn’t recommend it unless you don’t care about cleanliness. I’m quite disappointed in Brett Robinson. We’ve rented condos from them before but their housekeeping obviously hasn’t been trained properly. Here’s pros and cons: Pros: Central location in Gulf Shores, walkable to almost everything, nice balcony views, updated and minimal furniture, nice beach space Cons: cleanliness and outdated appliances, noisy at night due to main road people use as a drag strip, elevators
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Date of stay: May 2020Trip type: Travelled as a couple
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Response from Brett Robinson, Owner at Phoenix All Suites Hotel
Responded 21 May 2020
We are so sorry to hear about your recent visit. And given the situation, we really want to look into this situation. Would you mind providing us with your contact and reservation information? Please email info@brett-robinson.com and provide: First and last name, condo building, and unit you stayed in during your trip. We hope to hear from you soon, and in the meantime, please be well.
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Cara H wrote a review Mar 2020
6 contributions2 helpful votes
We drove 13 hours and arrived a bit early. The check in was amazingly quick and painless! They gave us all and any information that we needed on restaurants and things to do with the kids. This COVID-19 virus had just begun and we were there for a baseball tournament that was cancelled but decided to travel anyway for our vacation! The house was on gulf shores side and though we had to cross the highway it was a perfect view of the beach no other properties in fron and it was VERY CLEAN! This was pur first time renting a condo and will DEFINITELY BE BACK! Thank you so very much for everything!
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Date of stay: March 2020
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David W wrote a review Feb 2020
Kill Devil Hills, North Carolina76 contributions31 helpful votes
Early check-in was quick and easy, front desk located on 1st floor, Virginia was courteous and knowledgeable. Hotel was located next to the "Hangout" which was the site of the marathon finish line festivities. Room 806 was very clean and had a great oceanfront view.
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Review collected in partnership with this hotel
Date of stay: January 2020
Room Tip: Must make a u turn to get to hotel traveling west.
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PRICE RANGE
US$204 - US$466 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
phoenix all hotel gulf shores, phoenix hotel gulf shores, phoenix gulf shores
LOCATION
United StatesAlabamaGulf Shores
NUMBER OF ROOMS
84
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Frequently Asked Questions about Phoenix All Suites Hotel
Which popular attractions are close to Phoenix All Suites Hotel?
Nearby attractions include Souvenir City (0.3 km), Pink Pony Pub - World Famous Beach Bar (0.03 km), and Shrimpy's Mini Golf and Ice Cream (0.3 km).
What are some of the property amenities at Phoenix All Suites Hotel?
Some of the more popular amenities offered include free wifi, a pool, and reduced mobility rooms.
Which room amenities are available at Phoenix All Suites Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What are some restaurants close to Phoenix All Suites Hotel?
Conveniently located restaurants include Crico's Pizza & Subs, De Soto's Seafood Kitchen, and Shrimp Basket.
Are there opportunities to exercise at Phoenix All Suites Hotel?
Yes, guests have access to a pool during their stay.
Are there any historical sites close to Phoenix All Suites Hotel?
Many travellers enjoy visiting Swift- Coles Historic Home (8.1 km) and Indian Village Achuse (12.3 km).
Does Phoenix All Suites Hotel have any great views?
Yes, guests often enjoy the ocean view available here.
Is Phoenix All Suites Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.