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The Gateway Hotel IT Expressway Chennai

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Traveller (234)
Room & Suite (75)
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Certificate of Excellence

About

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Value
Certificate of Excellence
Supreme comfort and technological convenience highlight our various room categories. We have 200 elegantly appointed rooms including 4 luxurious suites. The rooms are well equipped to cater to the needs of business and leisure travellers alike. Every room is designed for comfort and convenience and comes with a King-size bed or twin beds. These modern rooms are suitably equipped with a 40” LED TV, a DVD player on request and a bathroom with a walk-in glass shower cubicle.
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Property amenities
Pool
Free parking
Fitness Centre with Gym / Workout Room
Room service
Bar/Lounge
Spa
Restaurant
Breakfast included
Free High Speed Internet (WiFi)
Airport transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Paid Internet
Paid Wifi
Sauna
Shuttle Bus Service
Wheelchair Access
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Room features
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
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Location

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Contact
309 Chennai (Madras) Old Mahabalipuram Road Sholinganallur, Chennai (Madras) 600119 India
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Getting there
Chennai Airport11 km
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847Reviews
241Photos
4Q+A
100Room tips
Traveller rating
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Popular mentions
As we have traveled on our wedding night, hotel team has placed a cake(cute and tasty). Apart from that everything was normal. We expected bathtub but the room we got has no bathtub(maybe, we would have checked while booking). Overall experience was good.
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Review collected in partnership with Taj Hotels & Resorts
+3
Hotel's Favourite
Pros: * Very helpful and courteous staff - I was offer a complimentary early checkin, room service was always prompt, checkin and chekout process was a breeze. A special mention for Chitra and Surendran for making my stay comfortable. * Nice business hotel - spacious lobby,
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Response from GM_GatewayChennai, General Manager at The Gateway Hotel IT Expressway Chennai
Responded 06 Jan 2019
Dear TheHalf BloodPrince, Thank you so much for your brilliant review of my hotel, The Gateway Hotel IT Expressway Chennai on the Tripadvisor pertaining to your recent stay with us. While perusing through your appreciative , detailed review , I was immensely delighted to note that you had a very comfortable and relaxed stay in the hotel and the associates were responsive, courteous and endeavored to ensure their very best in trying to make you feel at home. I have taken the liberty of sharing your review with all my associates and they were thrilled to know that they had exceeded your expectations while delivering a seamless service experience. It was great indeed to know that the welcome experience was made delightful with an early check in followed by the prompt delivery of In room dining, the in room sleep experience , the aesthetics and comforts of the bed , the excellent quality of the room linen, in room amenities , the outdoor swimming pool and the well equipped gymnasium, and each of these touch points helped in building up your visit into a memorable stay . I have passed on your compliments to Chitra and Surendran and they are indeed overjoyed.Such glowing notes go a long way in boosting the morale of the team I look forward to the pleasure of welcoming you back to my hotel on your next trip to the city. Thanking you , With best wishes and compliments of the festive season, Kind regards, Indranil Ray General Manager
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+4
The hotel is well equipt, SPA, GYM .. The room is not so big but functional. The dinning room is very good and the food is very good. Mixture of Indian and western food. A/C is very good (very important factor in Chennai j). The price is good. Need to put attention that you get
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Response from GM_GatewayChennai, General Manager at The Gateway Hotel IT Expressway Chennai
Responded 1 week ago
Dear amoss993, Thank you so much for a brilliant review on the Trip Advisor pertaining to your recent stay with us. I was immensely delighted , while perusing through your detailed review , to note that you had a very relaxed stay with us and the overall facilities and services of the hotel met up with your expectations, especially the fitness centre and the Spa. As you correctly mentioned, the rooms in our hotel are aesthetically designed, comfortable, convenient and are about 300 sq feet , thus not huge, but spacious enough for a relaxed stay . I have taken the liberty of sharing with the operations team, your kind note of appreciation towards the value for money quotient, the excellent selection of regional local and Western cuisine on the menu at the international all day diner, the seamless functioning of the air conditioning that provides a welcome relief from the sultry weather in Chennai. The Spa timings are till 2200 hrs but in case of any requirement the associates would happily accommodate the guest requests beyond the regular hours , only if there is a prior communication . I have also noted the the noise issue pertaining to the city facing room that you were staying in . Please accept my sincere apologies for the inconvenience caused. I have looked into the matter with the engineering team and have initiated corrective measures already. Thanking you once again for an outstanding review and look forward to the pleasure of welcoming you back on your next trip to Chennai. Kind regards, Indranil Ray General Manager
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Though I did not use all the amenities available at the hotel, It was a comfortable stay. Within the city limits, closer to my work place & easy to commute. Since it was a corporate booking, I got free pick-up & drop facility to the Airport. There are lot of food options outside
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Review collected in partnership with Taj Hotels & Resorts
Response from GM_GatewayChennai, General Manager at The Gateway Hotel IT Expressway Chennai
Responded 1 week ago
Dear Passenger03188568224, Greetings from The Gateway Hotel IT Expressway Chennai! Thank you so much for the brilliant review of the hotel pertaining to your recent stay with us . I was immensely delighted to know that even though you were hard pressed for time as a corporate traveler and did not enjoy all the amenities available, yet you were impressed with the overall facilities and services , and found the location easily accessible from your office as the hotel is centrally located on the IT Expressway and mighty satisfied with the complimentary the pick up and drop facility to and from the airport . I have taken the liberty of sharing this feedback with all my associates and it was truly a great feeling to know that you had a remarkably excellent and relaxed stay despite your busy schedule . We indeed have a buzzing food and beverage and therefore , excellent restaurants within the hotel premises for dine outs as well as there are quiet a few stand alone restaurants that exist in the near vicinity of the hotel . I look forward to the pleasure of welcoming you back on your next trip to Chennai. Thanking you , Kind regards, Indranil Ray General Manager
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It's a wonderful place to stay and it has a nice restaurants and hip bar. Situated in the OmR road around Business tech parks. It has a swimming pool, Spa and fitness center with instructor. Staff are incredibly good and best. Recommended place.₹₹₹₹
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Review collected in partnership with Taj Hotels & Resorts
Response from GM_GatewayChennai, General Manager at The Gateway Hotel IT Expressway Chennai
Responded 1 week ago
Dear Raj V, Warm greetings from The Gateway Hotel IT Expressway , Chennai! Thank you so much for your wonderful review on the Trip Advisor pertaining to your recent stay with us ! While perusing through this outstanding review, I was immensely delighted to observe that you enjoyed the stay my team were able to meet up with your expectations. I have taken the liberty of sharing this brilliant note of appreciation that speaks so affectionately of the warmth and hospitality , the superior overall facilities and the extremely attentive services , the culinary offerings at the restaurant , the high energy bar , the location easily accessible since the hotel is centrally situated on the information technology expressway, apart from the well equipped gymnasium and the fitness instructor , the relaxing pool, the excellent Spa and to summarize it all, a wow at touch point. I would like to thank you once again for your outstanding review of the hotel . Looking forward to the pleasure of welcoming you on your next trip to Chennai. Thanking you , Indranil Ray General Manager
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12345615
Dont go in swirl if you are a north indian or if you are not an Indian. Only local people can go there. Reason. I went there for a party on sat 04/12/16 and some local guys were smoking weed in smoking zone. I am the regular customer to gateway so I know the reputation of property, so i suggested them, not to smoke weed inside, but they ask me to close the smoking zone door because they were doing something wrong. But I didn't close because i am suffocating inside and then they started abusing me in Tamil, local language, they pushed me to go outside smoking zone. But I said NO, i wont go because my drink was in the smoking zone. I didn't raise a hand on them but they did. Then I called bouncer, management inside the smoking zone to handle them, when management came, they asked me to go outside of smoking zone because they want to sort out individually. Then i went outside smoking zone hoping something will happen good but like after 5 mins everybody was in smoking zone (management,guys who were smoking weed,bouncer,security in charge) was laughing together like these guy didn't do anything,and they were telling me that those guys are not smoking some other guys did that. I got surprised because I saw a weed roll in their hand and what rubbish management was telling me. Just to sort out and just to handle crowd. Like are you serious The Taj? Can everybody smoke weed in your property? Because that's what your management wants to say. I seriously felt bad because the first time in Chennai after 2 years,I felt like I am a north Indian, I am a hindi guy, I am a outsider in my own country, and the gateway people made me to write that. Two suggestions I want to give you. 1. To The Taj gateway If you don't have experienced working people and you don't follow your own rules just to sort out then don't get into Taj's chain. You are actually spoiling Taj's name and standards. 2.To all my north Indian friends out there. DONT GO. Trust me. There are lot of other places to hangout on OMR. If you wants to spoil your weekend you can go to gateway.
Given that this is primarily a business hotel, I would think that Taj and the local management would not want to tarnish reputation. It's unclear to me what the legalities are, however I can say that if this were common practice (to allow this sort of activity) that many very large companies would stop allowing their people to stay at this property.
1 vote
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Do you have message facilities in your hotel ?
Yes they do and their deep tissue massage is great. It really relaxed every muscle of the body.
0 votes
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We had previously arranged private driver to pick us from the airport. It took us 30 minutes to arrive to the hotel. As well as this service, I had also arranged a driver to go to the office every morning. So you should not find any problema arranging it. Regards
1 vote
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كم سعر الليلة الواحدة في الفندق
"Spacious and comfortable "
"Room and Service is good and don't expect good food"
"Share with the stuff members chocolates, sweets, tips - they deserve it :) "
"Ask a room away from the street"
"Pay a bit extra and choose a pool view room"
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PRICE RANGE
US$68 - US$112 (Based on Average Rates for a Standard Room)
LOCATION
IndiaTamil NaduChennai DistrictChennai (Madras)
NUMBER OF ROOMS
200
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