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SUMAQ Machu Picchu Hotel

Traveller (1326)
360
Panoramas (21)
Room & Suite (516)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Bronze level
SUMAQ - Sumaq Machu Picchu Hotel is a family hotel with ample experience in the luxury hospitality business in the country. Experience that makes Sumaq a hotel dedicated entirely to its guests. In addition to its exclusive service, it offers a privileged location in the Machu Picchu historic sanctuary, on the banks of the Vilcanota River near the main tourist attractions. The Aguas Calientes train station is just a ten-minute walk away, and we provide bus service from the door of the hotel to and from Machu Picchu for our guests. Highlights: •Privileged location: Staying at Sumaq means enjoying Machu Picchu’s most beautiful landscapes, where you will find lush vegetation, enormous mountains, valleys, the Vilcanota River, a waterfall and ancient trails. •Creative cuisine: Enjoy our exclusive haute cuisine that features traditional Peruvian dishes prepared with exotic ingredients from southern Peru. •Passion for service: Our staff is the main element that gives Sumaq a warm and friendly atmosphere, with attention to your needs. •Co-existence with the local culture: Immerse yourself in the outdoor activities prepared especially for you, in which you will experience the authentic traditions of our neighboring communities. •Support for sustainability: Sumaq guides its staff and guests in its mission to protect the environment and the social setting. Our sustainable practices have been verified by the Rainforest Alliance.
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Property amenities
Room service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair Access
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Room features
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mountain View
Great View
HOTEL CLASS
2 104Reviews
1 658Photos
32Q+A
100Room tips
Traveller rating
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Popular mentions
We are a family of four and stayed here for two nights. It’s at the bottom of Aguas Calientes, close to the river which sounds so peaceful at night and the best of natural noise makers. Beds are super comfortable. Service was lovely. This is by far the nicest place to stay in
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Response from AsesorViajes, Director de Relaciones Públicas at SUMAQ Machu Picchu Hotel
Responded 3 days ago
Dear Guest, Greetings from the Sumaq Machu Picchu Hotel family. We appreciate your preference during your trip to Machu Picchu. Your comment motivates us to continue working passionately. Our mission is to be part of the wonderful experience that all our guests experience in the sanctuary. We hope that you will return very soon. Best regards.
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The hotel has nice rooms but nothing great, the service in the restaurant was a bit slow (we had to serve our own wine while the staff was chatting away) but most disturbing was when we left, and asked for our luggage to be brought to the railway station. The lady at reception
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Response from AsesorViajes, Director de Relaciones Públicas at SUMAQ Machu Picchu Hotel
Responded 4 days ago
Dear Guest, We thank you for choosing Sumaq as your hotel during your trip to Machu Picchu. We are sorry that your Sumaq experience has not met your expectations. We take your comments very seriously because only then can we continue to improve and create a cultural experience for everyone. We will carefully ensure that none of our guests have the same concern again. We hope that you come back very soon and experience the improvements that we have implemented. Best regards.
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This is a very attractive hotel. It feels rich as you walk in and the service is excellent. It has very elegant decor and the rooms are nice; however it is situated beside the tracks (BTW: there were at least 5 trains between 9pm and 6 am). So if you stay here make sure you ask
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Response from AsesorViajes, Director de Relaciones Públicas at SUMAQ Machu Picchu Hotel
Responded 1 week ago
Dear Guest, We thank you for choosing Sumaq as your hotel during your trip to Machu Picchu. We take your comments very seriously because only then can we continue to improve and create a cultural experience for everyone. We will carefully ensure that none of our guests have the same concern again. We hope that you come back very soon and experience the improvements that we have implemented. Best regards.
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This is the time of year when the river, right outside your window, is in full force and the scene is fantastic. The hotel was unexpectedly deluxe and the food and staff really great. We took a pisco sour and a cerviche lesson given by the hotel staff, which you should not
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Response from AsesorViajes, Director de Relaciones Públicas at SUMAQ Machu Picchu Hotel
Responded 1 week ago
Dear Steve, We appreciate your kind comment and are pleased to hear that you enjoyed your experience at our hotel. As you mentioned, Sumaq is concerned about ensuring the highest quality in our services. We hope that, thanks to the culinary classes that you have taken part in, you can prepare some Peruvian dishes at home. We hope to see you soon at Sumaq. Best regards.
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What a find! The service and attention was the best that I have had. The restaurant has a fine chef and everything served looks and tastes like it was prepared by a gourmet chef. The room was a suite which was clean and well supplied with anything that we would need. Priscilla
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Response from AsesorViajes, Director de Relaciones Públicas at SUMAQ Machu Picchu Hotel
Responded 3 weeks ago
Dear Guest, Greetings from the Sumaq Machu Picchu Hotel family. We appreciate your preference during your trip to Machu Picchu. We work hard to meet your expectations, and we are happy to know that our staff, culinary experience and services in general have been to your liking. Your opinion encourages us to continue working as we take part in the wonderful experience that our guests have in Machu Picchu. We hope that you will return very soon.
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorSUMAQ Machu Picchu Hotel
The Junior Suite Deluxe at the SUMAQ Machu Picchu Hotel
Professional photo exclusively commissioned by TripAdvisorSUMAQ Machu Picchu Hotel
The Imperial Suite at the SUMAQ Machu Picchu Hotel
The room - great upgrade
Professional photo exclusively commissioned by TripAdvisorSUMAQ Machu Picchu Hotel
The Sumaq Deluxe Double at the SUMAQ Machu Picchu Hotel
Professional photo exclusively commissioned by TripAdvisorSUMAQ Machu Picchu Hotel
The Imperial Suite at the SUMAQ Machu Picchu Hotel
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123456100
Sorry, can't be of much help. We had a private car transfer from Cusco Airport to our hotel in Sacred valley, then took the train from Sacred Valley to Machu Pichu.
1 vote
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Hello, Getting to the airport in Cusco will require taking a combination of the train/taxi. You should ideally schedule a later flight to allow the time to check out and travel to Cusco Airport
0 votes
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I went with my parents and, in total, there were four of us. In the room where I stayed with my sister, there were three queen size beds... We even joked that we could all have stayed there, even if our other sister had been there We did't try to book everyone in the same room, so I don't know how that would work, but I garantee four adults can fit in one of those rooms...
0 votes
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What does "board, and half board means"? In terms of this hotel.
Half board is just breakfast and board is dinner and breakfast. We had both and the food is outstanding !!!! The dinner was a 6 course meal that was presented beautifully and the food was all as good as the lovely presentation. Breakfast was wonderful too !
1 vote
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1234567
"We had the first room in the corridor with view on the river. That was both very pleasant and convenient"
"Make sure you have a good river view"
"Ask for the river side. It is still noisy but not as bad as the side with the train track; especially the fourth floor."
"Ask for a room that overlooks the river. It's a great view."
"Ask for the river view"
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PRICE RANGE
US$322 - US$596 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sumaq hotel machu picchusumaq machu picchu
LOCATION
PeruCusco RegionSacred ValleyMachu PicchuAguas Calientes
NUMBER OF ROOMS
62
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