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SUMAQ Machu Picchu Hotel

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Av. Hermanos Ayar Mz 1 Lt-3, Aguas Calientes, Machu Picchu 18 Peru
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1588)
360
Panoramas (21)
Room & Suite (568)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 21/10/13 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21/10/13 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 56 hotels in Aguas Calientes
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
SUMAQ - Sumaq Machu Picchu Hotel is a family hotel with ample experience in the luxury hospitality business in the country. Experience that makes Sumaq a hotel dedicated entirely to its guests. In addition to its exclusive service, it offers a privileged location in the Machu Picchu historic sanctuary, on the banks of the Vilcanota River near the main tourist attractions. The Aguas Calientes train station is just a ten-minute walk away, and we provide bus service from the door of the hotel to and from Machu Picchu for our guests. Highlights: •Privileged location: Staying at Sumaq means enjoying Machu Picchu’s most beautiful landscapes, where you will find lush vegetation, enormous mountains, valleys, the Vilcanota River, a waterfall and ancient trails. •Creative cuisine: Enjoy our exclusive haute cuisine that features traditional Peruvian dishes prepared with exotic ingredients from southern Peru. •Passion for service: Our staff is the main element that gives Sumaq a warm and friendly atmosphere, with attention to your needs. •Co-existence with the local culture: Immerse yourself in the outdoor activities prepared especially for you, in which you will experience the authentic traditions of our neighboring communities. •Support for sustainability: Sumaq guides its staff and guests in its mission to protect the environment and the social setting. Our sustainable practices have been verified by the Rainforest Alliance.
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Property amenities
Free High Speed Internet (WiFi)
Hot bath
Sauna
Free breakfast
Hiking
Walking tours
Business Centre with Internet Access
Conference facilities
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kids' meals
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Baggage storage
Concierge
Gift shop
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Private balcony
Room service
Safe
Telephone
Minibar
Flatscreen TV
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
English, Spanish, Portuguese
2330Reviews38Q+A100Room tips
Traveller rating
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Popular mentions
Flo L wrote a review 15 Jan
1 contribution
For those who wish to discover at their own pace the inner beauty of Peru, its history and its secrets exposed with an incredible passion, we highly recommend Rodrigo.💜 We took 4 private guiding tours with Rodrigo and were entirely mesmerized by his knowledge, patience and passion. Excellent insights & help throughout our trip and tips to make our Peruvian experience hard to forget. Rodrigo you made us wish to return to Peru over and over again. THANK YOU! GRACIAS!🤗
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Date of stay: January 2022Trip type: Travelled as a couple
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Kim R wrote a review 08 Jan
Astoria, New York9 contributions3 helpful votes
I want to start by saying that Sumaq has an absolute 5 star staff. The service was great and everyone went above and beyond to make sure we had a great stay. The rooms were very clean and comfortable with nice touches throughout our stay. Our biggest issue with our stay was the food. We were a group of 4 so it was not just a matter of preference. The food, while presently nicely, was at times not even edible. I was even given a raw chicken sandwich which I am not sure how you can mess up. It was the worst food we had during our whole trip to Peru. It was very unfortunate considering how great the rest of the service was and for the price we were paying to stay.
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Date of stay: January 2022Trip type: Travelled with friends
Room Tip: Avoid eating at the hotel
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Response from Sumaq Hotel Perú, Director General at SUMAQ Machu Picchu Hotel
Responded 6 days ago
Dear guest, On behalf of the Sumaq Hotel Family, we thank you for your preference and your comments about your stay with us. At Sumaq, we dedicate ourselves to taking care of every detail so that your stay will be pleasant and unforgettable. As mentioned in your review, our staff and hotel spaces are there to pamper you from start to finish. And about your comment regarding the gastronomy, we can begin by saying this is one of the strengths of our hotel. We take pride in our restaurant, Qunuq, and we continue working to always provide our best. In that sense, we consulted with our team about any occurrence in your room service orders and we found that the services were provided within our standards and that we did not receive any complaints at the time of service. Providing our guests with outstanding service, particularly with regard to our cuisine, is greatly important to us. Please, we would like to contact you directly in order to clarify the problem that you mention. Thank you again very much for having stayed at our hotel and for leaving us your comments. Sincerely,
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keith2295 wrote a review Dec 2021
Montreal, Quebec, Canada11 contributions21 helpful votes
Superb hotel close to Machu Picchu. The rooms are elegant and large with high quality toiletries. The restaurant food is delicious and the overall service is outstanding. I highly recommend this hotel.
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Review collected in partnership with this hotel
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Sumaq Hotel Perú, Director General at SUMAQ Machu Picchu Hotel
Responded 2 weeks ago
Dear Keith, Thank you for contacting us and we thank you for choosing Sumaq during your stay in Machu Picchu. Regarding your comment, thank you again for your kindly words. We feel very happy about your experience with us during your stay. We hope that later on you will be able to return and stay with us at Sumaq. Warm regards.
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DCTraveler1979 wrote a review Dec 2021
Houston, Texas443 contributions253 helpful votes
What a fantastic surprise this hotel was. I had done so much research and kept going back and forth as to where to stay. I am glad I ended up here because the hotel is stunning. We had a beautiful junior suite, which had a huge floorplan and beautiful views to the mountains and river. I loved the food, and the service was top-notch. If you are on the fence about where to stay, pick Sumaq!
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Date of stay: May 2021
Cleanliness
Service
1 Helpful vote
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Response from Sumaq Hotel Perú, Director General at SUMAQ Machu Picchu Hotel
Responded 10 Dec 2021
Dear guest, Thank you for contacting us and thank you for choosing Sumaq during your stay in Machu Picchu. Regarding your comment, we would have loved to have received you at Sumaq and offered you the unique experience of being at the foot of the Machu Picchu sanctuary and enjoy your beautiful Junior Suite room. We hope that later on you will be able to return and stay with us at Sumaq. Warm regards,
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Chertalk wrote a review Nov 2021
Cusco, Peru1 contribution
We have stayed at many amazing properties and the Sumaq is definitely in the top 10. Wish we could have stayed longer. Great relaxation spot before climbing Machu Pichu. Should have returned there after.
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Review collected in partnership with this hotel
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Sumaq Hotel Perú, Director General at SUMAQ Machu Picchu Hotel
Responded 30 Nov 2021
Dear guest, Thank you for choosing Sumaq during your stay in Machu Picchu! Regarding your comment, we would have loved to have received you at Sumaq and offered you the unique experience of being at the foot of the Machu Picchu sanctuary and its magical environment. We hope that later on you will be able to return and stay with us at Sumaq. Kind regards,
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PRICE RANGE
US$308 - US$618 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sumaq hotel machu picchu, sumaq machu picchu
LOCATION
PeruCusco RegionSacred ValleyMachu PicchuAguas Calientes
NUMBER OF ROOMS
62
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Frequently Asked Questions about SUMAQ Machu Picchu Hotel
Which popular attractions are close to SUMAQ Machu Picchu Hotel?
Nearby attractions include Plaza Manco Capac (0.3 km), Mercado de Artesanias (0.4 km), and Iglesia Virgen Del Carmen (0.3 km).
What are some of the property amenities at SUMAQ Machu Picchu Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at SUMAQ Machu Picchu Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to SUMAQ Machu Picchu Hotel?
Conveniently located restaurants include Chef House Peruvian Food, Julian Restaurant, and Chullos Craft Beer & Homemade Food.
Are there opportunities to exercise at SUMAQ Machu Picchu Hotel?
Yes, guests have access to a sauna during their stay.
Is SUMAQ Machu Picchu Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Aguas Calientes.
Are any cleaning services offered at SUMAQ Machu Picchu Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does SUMAQ Machu Picchu Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at SUMAQ Machu Picchu Hotel?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to SUMAQ Machu Picchu Hotel?
Many travellers enjoy visiting Santuario Historico de Machu Picchu (2.1 km), Temple of the Sun (2.0 km), and Temple of the Three Windows (2.1 km).
Does SUMAQ Machu Picchu Hotel have any great views?
Yes, guests often enjoy the mountain view available here.