Kind staff attentive, and efficient, clean and comfortable all around. Location is fabulous!! I walked to nail salon behind hotel, Burger king for lunch and used my car for dinner and business later on.
I was staying at another hotel in the area and the accommodations were bad. I called to see if there were any rooms, the person at the fron desk said yes and I reserved for three nights immediate. Then I check out of the other place and immediately checked into the Hampton.
Our stay was short but below expectations. The staff was great. We checked in at midnight and getting into the room was quick and easy. I booked prior to arriving. However, the room was not very clean and the interior was damaged. The bathrooms had hair in the shower, no trash…
The Hampton inn in Trussville Alabama had the worst Customer Service I have ever experienced. Upon request to the staff working the phones, she quickly became confrontational and started hanging up on me. I tried to communicate with her reasonably and asked for her manager and…
While the sales staff was friendly, one of them helped themselves to our gift cards and cash (wedding gifts)in our room. We had just got back from our wedding ceremony and left the hotel for approximately an hour and a half. We went to drop my wedding gown at my parents’ house…
"I would stay elsewhere."
"the traffic noise is noticeable till about 9 p.m. then quiets down. The train noise is heard around 2 a.m. or so."
"Only four floors"
"they are most likely all good"
"First floor was great! I was by the front desk and never heard a peep!"