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Hilton Garden Inn Downtown Birmingham

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Traveller (8)
Room & Suite (14)
Storyboard
Overview
  • Excellent67%
  • Very good14%
  • Average9%
  • Poor5%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Downtown Birmingham
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Downtown Birmingham
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (74)
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72 results
Traveller rating
47
10
7
4
4
Traveller type
Time of year
LanguageEnglish
47
10
7
4
4
Show reviews that mention
All reviewsdowntown birminghamgreat hotelregions fieldfront deskchildren's hospitalself parkingwithin walking distancelocation was perfectdefinitely stay here againenjoyed our stayhotel staffstaff was friendlyup to dateroom was cleanrecommend this hotelplace to stayfelicia
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1 - 5 of 72 reviews
Reviewed 3 days ago

Had a wonderful Birmingham weekend! Our family enjoyed all of the amenities that the Downtown Hilton Garden Inn had to offer, without complaint, and we were very well accommodated during the entire long weekend...actually Thursday through Monday.

Review collected in partnership with Hilton Garden Inn
Thank Marsha B
Hotel's Favourite
Reviewed 3 weeks ago via mobile

I had an LVAD implanted June 5 at UAB. When discharged I had to stay local for 2 weeks. I needed close to hospital but not next door to continue to hear helicopters and sirens. From the moment we arrived at Hilton I knew we...More

Thank stevenhood
Reviewed 4 days ago

Poor customer service. Rooms not ready 5 hours after check-in time. Manager not visible to assist with the chaotic check-in of multiple customers. Not enough parking. No compensation for the inconvenience of the wait.

Review collected in partnership with Hilton Garden Inn
Thank Maria T
A TripAdvisor Member
1
Reviewed 4 days ago

We were charged $10 a day to park in there lot and there was no empty spaces. I had to call 3 times before receiving fresh towels and actually got toilet paper off the housekeeping cart myself. Check in time was at 3pm. We arrived...More

Review collected in partnership with Hilton Garden Inn
Thank A TripAdvisor Member
Response from John-HiltonHelp, on behalf of management at Hilton Garden Inn Downtown BirminghamResponded today

Dear TripAdvisor Member, We are very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t...More

Reviewed 1 week ago

Very nice property less than a year old. We live locally, and needed a place for the family while we waited for the AC to be repaired. Kind of tricky to get in due to the one-way streets, but becomes easier after the first time....More

Review collected in partnership with Hilton Garden Inn
Thank claytonpeppers
View more reviews
About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Hotel Amenities
Wheelchair Access
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Non-Smoking Hotel
Room Service
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Details
Price range
US$138 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$138 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Add Photo Photos
Traveller (8)
Room & Suite (14)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
patsal2014
4 May 2018|
AnswerShow all 5 answers
Response from RWinLA | Reviewed this property |
They do not have complimentary breakfast.
0
Votes
Room Tips
"The rooms away from the elevator are the quietest as with most hotels."
Read review
"Parking is valet or self-serve for a cost"
Read review
"One bed room suite was spacious for the money."
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