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Novotel Santos

Traveller (328)
Room & Suite (109)
Dining (28)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent51%
  • Very good35%
  • Average8%
  • Poor4%
  • Terrible2%
Certificate of Excellence
The Novotel Santos is located on Ana Costa Avenue in the Gonzaga, 500m from the beach, next to the Pátio Iporanga Shopping Mall, 5km from the Port of Santos and 700m from the Mendes Convention Center. With 32 floors and a wonderful view of the city of Santos, the hotel features modern design rooms, restaurant, bar with panoramic views, 24 hour room service, outdoor pool, fitness center and sauna. There are also 3 function rooms, free Wi-fi and paid parking. Pets are also welcome.
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Property amenities
Pool
Room Service
Wheelchair Access
Restaurant
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Spa
Free High Speed Internet (WiFi)
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Charming
Great View
HOTEL CLASS
Reviews (509)
Filter reviews
35 results
Traveller rating
11
18
5
1
0
Traveller type
Time of year
LanguageEnglish
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11
18
5
1
0
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All reviews rain shower front desk nice hotel omelette room service bath scale pablo espresso amenities floor click location beach shopping
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1 - 5 of 35 reviews
Reviewed 26 September 2018

The hotel is very good, the room is perfect size! I was with my wife and 2 kids (3 and 9 years old), and the room space was very good. The room was very clean, and the service is fantastic! The hotel employees are very...More

Review collected in partnership with Accorhotels.com
Thank amarav01
Reviewed 17 September 2018

I had a good stay at Novotel mainly because the room is new, quite and very comfortable. However I don't think is nice not to have breakfast included in the room rate. I had a problem with the shower that was not working properly. Very...More

Thank Tiffany B
Reviewed 5 September 2018

I really loved my experience in this hotel, great location, the roons are very good, new and cleaned. The staff is amazing, helpfull and very friendly. I will return to this hotel on my next trips and I will recommend it to all travelers.

Review collected in partnership with Accorhotels.com
Thank elira13
Reviewed 25 August 2018 via mobile

I ordered a pizza, as suggested by the chef, but it came cold and took a little more than what they promissed. The breakfast is OK, but they ran out of espresso and the chef forgot to serve a hot dish that I ordered. The...More

Thank Fabio S
Reviewed 16 July 2018

Hotel is new, but some signs of use is seen - scratches for example. Cleaning could be better - toilet area especially. Minibar had opened bottle, used towel was displayed in the room. Good hotel but with problems. Breakfast was full.More

Review collected in partnership with Accorhotels.com
Thank Lourenço C
Response from Novotel S, Gerente at Novotel SantosResponded 17 July 2018

Dear LMalanga, Thank you for telling us about your stay at the Novotel Santos. I am sorry that your experience did not meet your expectations. Your feedback is very important so that we can improve where we have opportunities. Please rest assured that we are...More

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Questions & Answers
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dana_kleyn
27 October 2016|
AnswerShow all 5 answers
Response from Tanisa M | Reviewed this property |
dana, the beach near is a very nice place for a walk since there is a very large sandline and a sidewalk with cyclovia, kiosks and a nice garden all along the beach. The hotel doesn't provide chairs and umbrellas since there... More
0
Votes
Room Tips
"Higher floors have a better view"
educassus
22 Dec 2017
Read review
"high floor rooms on floor 26 and above with ocean view"
983AS983
16 Oct 2017
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"Beautiful views from ocean-facing rooms."
MDTravProf
07 Sep 2016
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"Higher floors have great views of town"
TanisaM
23 Jul 2016
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PRICE RANGE
US$51 - US$160 (Based on Average Rates for a Standard Room)
LOCATION
BrazilState of Sao PauloSantos
NUMBER OF ROOMS
228
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