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Nicely located by the sea shore, it's got great service, excellent breakfast and very good rooms to sleep in. There are pubs, cafés, restaurants and a supermarket nearby. I'll agree with some reviews, the noise of the cars from the street can be a nuisance,...More
Date of stay: January 2019
Response from uldernirmerlin, General Manager at Novotel FlorianopolisResponded 24 January 2019
We very much appreciate your comments regarding your stay at the Novotel Florianopolis.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
This is my second time in a Novotel, and I started to realize some problems are common among them: dirty room, dirty windows, malfunctioning air conditioning, coggled sink.. This one even as a broken lamp, which they said it's impossible to fix.
It's not (even...More
Date of stay: January 2019
Response from uldernirmerlin, Front Office Manager at Novotel FlorianopolisResponded 5 January 2019
Prezado Sr ,
Agradecemos por compartilhar conosco a experiência vivenciada em nosso hotel. Lamentamos profundamente que ela tenha sido negativa,...More
Great views and great location. A bit pricey for what it delivers. Great business hotel. Restaurant seems to be good place for locals to got to which is always a good sign.
Room is good, but almost dated.
Staff was helpful and overall good.
Date of stay: November 2018
Response from Merlin U, General Manager at Novotel FlorianopolisResponded 13 November 2018
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
I expected much more of this high-prized hotel. Especially the receptionist (male) was incompetent, very complicated, bureaucratic. He charged more money than I would have to pay at the end, in case that I would consume anything additional. One has to pay every meal at...More
Date of stay: July 2018
Thank abc x
Response from Merlin U, General Manager at Novotel FlorianopolisResponded 24 July 2018
Dear Mr. Heike,
Thank you for taking the time to share your feedback.
It’s based on your reviews that we work hard to reach the excellence in our service.
We hope to have another opportunity to receive you at Novotel Florianópolis!
Sao Paulo, SP
Reviewed 28 April 2018
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Date of stay: April 2018
Response from Merlin U, General Manager at Novotel FlorianopolisResponded 30 April 2018