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Hotel ibis Florianopolis

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Avenida Rio Branco 37 Centro, Florianopolis, State of Santa Catarina 88015-201 Brazil
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Traveller (241)
Room & Suite (75)
Dining (25)

About

#38 of 132 hotels in Florianopolis
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
The Ibis Florianopolis hotel is located in the city centre, 5 min from the bus station and the Centro Sul Convention Centre. It has 198 air-conditioned rooms, including 2 adapted for disabled guests. It also has a meeting room seating 100 persons for seminars and conferences. The hotel has a restaurant, a bar serving snacks 24/24 and private outdoor parking. Wifi wireless Internet access for guests on a business trip.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Coffee shop
Baggage storage
Newspaper
24-hour front desk
Express check-in / check-out
Laundry service
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Breakfast buffet
Wine / champagne
Non-smoking hotel
Shared lounge / TV area
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Safe
Telephone
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, French, Spanish, German and 1 more
2448Reviews38Q+A11Room tips
Traveller rating
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Sergiosydney wrote a review Aug 2019
Sydney, Australia152 contributions64 helpful votes
It is a very comfortable Hotel and the service was very friendly and helpful. The room was very conformable and the bathrooms was nice and clean. Very close to many venues for eating and drinking nearby.
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Date of stay: November 2018
1 Helpful vote
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Response from LORENZO C, General Manager at Hotel ibis Florianopolis
Responded 29 Aug 2019
Dear Mr. Sergio, Thank you for your comments following your stay at ibis Florianopolis. It was with pleasure that we received your notes. We'll be sure to share your comments with the whole team. Your satisfaction is the best reward for our employees who work daily to provide you with impeccable service. Looking forward to welcoming you soon, please accept our best regards. Regards,
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Luis_Vieira wrote a review Aug 2019
Brasilia, DF95 contributions31 helpful votes
+1
When I arrived, the key they gave me didn't work. I went down to the lobby and they gave me another card, that didn't work also. At last, they decided to give me a new room (this time the card opnened my door). But didn't send anyone with me to check if this time it was ok or help me and my daughter with the bags. Did not leave me a with very good first impression. The room was only average, small with a small bathroom. Some things were worn out, like the shelf for the clothes and the bathroom door. The shower was ok, good temperature and pressure. There was a construction in front of the hotel so, early in the morning, the noise was a bit annoying since the windows weren't noise proof. I liked the breakfast, simple but complete. With fruits, milk, coffee, juice, ham, cheese, different kinds os breads, cakes, scrambled eggs, sausages, cereal, etc. It was in a small place, but since there weren't lots of gests, we could have a nice and calm breakfast. The hotel is also smoke free, which was excellent!! I recommend the hotel for a short stay where you will spend a little time in the room.
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Date of stay: August 2019Trip type: Travelled with family
1 Helpful vote
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Response from LORENZO C, General Manager at Hotel ibis Florianopolis
Responded 09 Aug 2019
Dear Sir Luis, Thank you for taking the time to write to us following your stay at ibis Florianopolis. We regret that the service was not up to your expectations, please accept our sincere apologies. Ibis hotels always want to provide the best quality of service during their stay; therefore your opinion is fundamental to us. We assure you that the necessary steps will be taken to improve the quality of the benefits you referred to us. Once again, we welcome your comments and hope to regain your confidence in the next stay. Looking forward to welcoming you soon, please accept our best regards. Regards,
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Caiate wrote a review Jul 2019
Belém492 contributions95 helpful votes
The hotel stays at a perfect location. In the middle If the city, next to public institutions and the historic center. The dish was frequentely, there was no croassant, bit the breakfast was ok. Wi-Fi was good.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
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Response from LORENZO C, General Manager at Hotel ibis Florianopolis
Responded 03 Jul 2019
Dear guest, We thank you for your comments following your stay at ibis Florianópolis. It was with pleasure that we received your congratulations and notes. We will not fail to share your feedback with the entire team. Your satisfaction is the best reward for our employees who work every day to provide you an impeccable service. In the hope of welcoming you again, please accept our compliments. Regards,
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Roque S wrote a review Mar 2019
47 contributions13 helpful votes
We arrived a couple of hours earlier and they wanted to charge us for early check-in. We did not accept it and went to see the city. The room probably stayed empty until we returned, and they only missed the chance to turn us into loyal customers (hotel managers may think they are smart when they see the small profit these early check-in charges add up to, but they cannot measure how much they are losing in future repeated business opportunities missed, probably many). But I understand budget hotels may need to monetize small things to be able to charge less and still provide good service. And they have good beds and breakfast buffet. On the other hand, the rooms are small and their other dependencies have nothing special. You can check-in on the web before you arrive hoping to speed things up, but check-in still takes a long time. Room cleanliness and maintenance might be improved, we found strands of hair in the restroom and shower cubicle on our first day. The shower cubicle also allowed water to leak, flooding the restroom floor. We requested a fix, but the person who did the repair only re-positioned a loose part on the cubicle door's hinge, so the problem soon returned (the repair person was simply lazy to tighten a screw to ensure a lasting fix). Individually each of these are minor problems that one can easily overlook if staff were better trained and allowed to make occasional gestures of courtesy.
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Date of stay: March 2019
Rooms
Service
Sleep Quality
Trip type: Travelled as a couple
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Response from LORENZO C, General Manager at Hotel ibis Florianopolis
Responded 03 Apr 2019
Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Florianopolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We already talked at google review. But i would like to write again that at Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Hotel ibis Florianópolis
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marcelomumic wrote a review Nov 2018
São Sebastião do Paraíso - Minas Gerais - Brazil6 contributions
Great moments, very cortesy and eficient hotel workers, rest room and bathroom very clean and confortable, excellent breakfest, kitchen and bar with a sort of options, good sleep, good bed, great location.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2018
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
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PRICE RANGE
US$30 - US$59 (Based on Average Rates for a Standard Room)
LOCATION
BrazilState of Santa CatarinaFlorianopolisCity Center
NUMBER OF ROOMS
198
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Frequently Asked Questions about Hotel ibis Florianopolis
Which popular attractions are close to Hotel ibis Florianopolis?
Nearby attractions include Hercilio Luz Bridge (0.4 km), Praça Hercílio Luz (0.3 km), and Fields Floripa (0.3 km).
What are some of the property amenities at Hotel ibis Florianopolis?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
Which room amenities are available at Hotel ibis Florianopolis?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel ibis Florianopolis?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Hotel ibis Florianopolis?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Hotel ibis Florianopolis?
Conveniently located restaurants include Pizzaria Bel Mangio, Taberna Iberica, and Lindacap.
Is Hotel ibis Florianopolis located near the city centre?
Yes, it is 0.8 km away from the centre of Florianopolis.
Which languages are spoken by the staff at Hotel ibis Florianopolis?
The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese.
Are there any historical sites close to Hotel ibis Florianopolis?
Many travellers enjoy visiting Forte Sant'Anna e Museu de Armas (0.5 km), Praça dos Bombeiros (0.4 km), and Casa Cultura (7.3 km).
Is Hotel ibis Florianopolis accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.