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All reviewspools are greatkids clubpata negrapool arealarge resortlevel of customer servicelobby barjunior suitevery nice hoteltapiocasuper hotelonly bad thinghigh tidelarge varietydinner buffetbuggy tourthe wi fi
This will be my first review on TripAdvisor, for the pure fact to say that this hotel doesn't live up to its standard, in a five star hotel I expect more. I've been to a lot of hotel's in my life and this has been...More
Very well located,with very nice facillities, and a very friendly staff.
The hotel is sitted on the beach and at a fair distance to walk to Ponta Negra, the city center is on the oposite way but also easily reached.
Also a nice and plentyfull...More
2 Thank Miguel S
Response from SerhsBR, Gerente at SERHS Natal Grand HotelResponded 4 weeks ago
Thank you for choosing SERHS Natal and dedicated time to comment on your stay.
It is gratifying to know that your lodging was very satisfactory, that appreciated our service and structure.
Our team will continue working to provide experiences as positive as yours.
It was our 6th time in Natal, always in the same hotel
Excellent facilities, meals, employees paying attention to the details
Weather is guaranteed, 95% of the time sunny....
prices affordables, taking into account that it is a 5 star hotel
Response from SerhsBR, Gerente at SERHS Natal Grand HotelResponded 19 April 2018
Thanks for choosing us to enjoy your vacation.
We are pleased to know that you like our facilities, meals and employees.
Our team will continue working to provide such positive experiences as yours.
We hope to see you again!
Best hotel in Natal. Very good food. Morning breakfast buffet with large variety of eggs, meats, cheeses, fresh fruit and juices. Great pools nice swim up bar. Large rooms with 2 bathrooms 1 with tub, other with shower. Looking forward to visiting again.
I stayed one week staying at this hotel. Hotel is very well maintained, and has attentive and knowledgeable staff! The breakfast is very good and has as a great attraction Mr JAPAO who is doing tapiocas.
The pool very nice as well as the ocean...More