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SERHS Natal Grand Hotel

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Traveller (3598)
Pool & Beach (879)
Room & Suite (594)
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Overview
  • Excellent63%
  • Very good28%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“pools are great”(7 reviews)
“kids club”(6 reviews)
“pata negra”(26 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7 606)
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75
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12
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75
60
28
12
12
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All reviewspools are greatkids clubpata negrapool arealarge resortlevel of customer servicelobby barjunior suitevery nice hoteltapiocasuper hotelonly bad thinghigh tidelarge varietydinner buffetbuggy tourthe wi fi
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1 - 5 of 187 reviews
Reviewed 1 week ago via mobile

This will be my first review on TripAdvisor, for the pure fact to say that this hotel doesn't live up to its standard, in a five star hotel I expect more. I've been to a lot of hotel's in my life and this has been...More

Thank Marieske
Reviewed 23 May 2018

Very well located,with very nice facillities, and a very friendly staff. The hotel is sitted on the beach and at a fair distance to walk to Ponta Negra, the city center is on the oposite way but also easily reached. Also a nice and plentyfull...More

2  Thank Miguel S
Response from SerhsBR, Gerente at SERHS Natal Grand HotelResponded 4 weeks ago

Thank you for choosing SERHS Natal and dedicated time to comment on your stay. It is gratifying to know that your lodging was very satisfactory, that appreciated our service and structure. Our team will continue working to provide experiences as positive as yours. We are...More

Reviewed 3 April 2018

It was our 6th time in Natal, always in the same hotel Excellent facilities, meals, employees paying attention to the details Weather is guaranteed, 95% of the time sunny.... prices affordables, taking into account that it is a 5 star hotel

Thank cacereer
Response from SerhsBR, Gerente at SERHS Natal Grand HotelResponded 19 April 2018

Hi, Thanks for choosing us to enjoy your vacation. We are pleased to know that you like our facilities, meals and employees. Our team will continue working to provide such positive experiences as yours. We hope to see you again!

Reviewed 18 March 2018 via mobile

Best hotel in Natal. Very good food. Morning breakfast buffet with large variety of eggs, meats, cheeses, fresh fruit and juices. Great pools nice swim up bar. Large rooms with 2 bathrooms 1 with tub, other with shower. Looking forward to visiting again.

Thank John_M149
Reviewed 8 March 2018

I stayed one week staying at this hotel. Hotel is very well maintained, and has attentive and knowledgeable staff! The breakfast is very good and has as a great attraction Mr JAPAO who is doing tapiocas. The pool very nice as well as the ocean...More

Thank benikana
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Heated pool
Indoor pool
Adult pool
Outdoor pool
Details
Price range
US$82 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Natal
#3 Spa Hotel in Natal
#4 Business Hotel in Natal
#4 Luxury Hotel in Natal
#4 Top resorts Hotel in Natal
#5 Family Hotel in Natal
#7 On the Beach Hotel in Natal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$82 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Natal
#3 Spa Hotel in Natal
#4 Business Hotel in Natal
#4 Luxury Hotel in Natal
#4 Top resorts Hotel in Natal
#5 Family Hotel in Natal
#7 On the Beach Hotel in Natal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3598)
Pool & Beach (879)
Room & Suite (594)
Dining (232)
Family and Play Areas (57)
Amenities (40)
Business Centre & Event Rooms (9)
Questions & Answers
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CariocaUK
8 August 2016|
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