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Windsor Marapendi Hotel

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Avenida Lucio Costa 5400, Rio de Janeiro, State of Rio de Janeiro 22630-012 Brazil
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Traveller (1019)
Room & Suite (136)
Pool & Beach (130)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#28 of 328 hotels in Rio de Janeiro
Location
Cleanliness
Service
Value
Travellers' Choice

If you’re looking for a family-friendly hotel in Rio de Janeiro, look no further than Windsor Marapendi Hotel.

Given the close proximity to Sao Francisco de Paula Church (3.0 mi), guests of Windsor Marapendi Hotel can easily experience one of Rio de Janeiro's most popular landmarks.

Guest rooms offer amenities such as a flat screen TV, a refrigerator, and a minibar, and guests can go online with free wifi offered by the hotel.

Windsor Marapendi Hotel features 24 hour front desk, room service, and a rooftop terrace, to help make your stay more enjoyable. The property also boasts a rooftop pool and free breakfast. If you are driving to Windsor Marapendi Hotel, there is paid private parking available on-site.

While in Rio de Janeiro be sure to experience nearby sushi restaurants such as Gurume Rio Design Barra, Rio Brasa, or Mocellin Steak.

Best of all, Windsor Marapendi Hotel makes it easy to experience many great Rio de Janeiro attractions like Morro Dois Irmaos, Sitio Roberto Burle Marx, and Bosque da Barra, which are some popular parks.

The staff at Windsor Marapendi Hotel looks forward to serving you during your upcoming visit.

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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Children's television networks
Airport transportation
Car park
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Wine / champagne
Poolside bar
Rooftop bar
Car hire
Business Centre with Internet Access
Banquet room
Meeting rooms
Solarium
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Minibar
Cable / satellite TV
Extra long beds
Bidet
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
City View
Languages Spoken
English, Spanish, Portuguese

Location

Full view
60Somewhat walkable
Grade: 60 out of 100
74Restaurantswithin 1 km
1Attractionwithin 1 km
1414Reviews82Q+A25Room tips
Traveller rating
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  • 39
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Popular mentions
marcioandreyoliveid wrote a review Aug 2020
Macae, RJ
Good morning! First of all, I want to let you know that I'm okay, I could not fail to evaluate my stay in this Hotel, since my arrival the person at the door of the Hotel a friendliness and joy in welcoming me, the receptionist, storage staff and etc, with all these controls for Covid-19, I was impressed with the structure in the service as a whole in the hotel facilities, people working happily even with all this context and above all safely , I did a brief reading in the evaluations I observed tbm people questioning the stay of people in quarantine, may God protect them because she does not know how much and difficult for people facing this virus, imagine the receptionists who need their jobs and have to be living with it all the time, but life that follows. What matters to me and that the Hotel be to be congratulated with all its security structure and its employees with how to treat their guests, even knowing that we are in a recovery process to covid-19, I recommend and hope soon to be able to enjoy these facilities in another way, whether on vacation or a romantic party , my heartfelt thank you to all who are part of this WONDERFUL team. My sincere thanks.
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Date of stay: August 2020
1 Helpful vote
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Renata A wrote a review Jul 2020
Fort Lauderdale, Florida
Positive Great Location, you are relatively close to everything in walking distance. There is a pharmacy next door, as well as a bakery that has outstanding quality. The rooms are clean and spacious. One of the big pros for me is that there are no carpets, which is a big plus. It avoids any unpleasant smells. Negative Unfortunately, there are a lot more negative comments rather than positive ones. My family and I usually stay at the Grand Hyatt, but due to Covid-19, the hotel was temporarily closed. We were left with no other option but to give this hotel a try. I want to emphasize that this hotel has the potential to be a 4 or 5-star hotel if adjustments are made. Nonetheless, this hotel should be a 3 star. On the first day of arrival, we had wifi. However, on the 2 day of our stay, we no longer had wifi. We contacted the reception desk, and the girls in counter said they were having issues with their wifi due to their guest capacity?!?!?!?!?!?! really? This is a hotel that shouldn't even be an issue. We are in 2020 in 2020 even McDonalds has a reliable WIFI however, Windsor Marapendi did not. After a few days the "Partial Wifi" was back up, I mean partial because the wifi was only available in the lobby. Just writing this review baffles me with their lack of proper and basic preparation and administration. Wifi was not available during our entire 9-day stay. We stayed on the 13th floor, and again I repeat no wifi in the room. I had to go down to the lobby so I could log in to my laptop to work. How inconvenient and above all this, not one apology and acknowledgment of their lack of proper planning from the hotel, and they didn't even move a finger to make matters right with this nuisance. There was a lack of responsibility and care from the hotel. All they would say is that they are working on it. The hotel charges for the use of an adapter. It's 50 real. Although it's nothing if you convert it to USD, all hotels allow you to borrow an adapter if needed. Especially one that has no wifi. (forgive me, but I can't get over this wifi issue) Breakfast is free, which is a nice thing (especially for a hotel with no wifi), but it's mediocre, your best off going out for breakfast you will have a much better experience. Blowdryer is obsolete. Suppose you want to dry your hair, good luck. Bring your blowdryer. In my case, I had to go out and buy one during my stay. The Reception desk crew needs a complete revamp on professionalism and Customer Service. If you are trying to be a high-end hotel ( Which this hotel is not), Customer service is everything you guest needs to feel welcomed and feel like their needs is cared for regardless of how little or big their needs are. Windsor Marapendi, you have great potential if the criticism is taken and executed for them not to happen again in the future with other guests. You need major improvement. You should be rated as a 2 star if that. Holiday inn is a 5 star compared to you, and Holiday inns are usually the bottom of the barrel.
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Date of stay: July 2020
Value
Location
Service
1 Helpful vote
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Rudy M wrote a review Mar 2020
Orlando, Florida
We loved our stay here at Windsor Marapendi. We appreciated the fact that the tour agency hadn’t made the payment to the hotel - and yet, they treated us nicely, respectfully, letting us check in and helped us to solve the problem. Throughout the weekend, we enjoyed the comfortable rooms, delicious food, pool, sauna, and a great beach service as well. I hope we can come back to stay with them. Top of the line lodging!
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Date of stay: March 2020Trip type: Travelled as a couple
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Response from Alexandre Esmeraldo, Gerente geral at Windsor Marapendi Hotel
Responded 09 Mar 2020
Dear guest, Thank you for taking a moment to share your experience at the Windsor Marapendi in Rio de Janeiro! Please be sure your comments are going to be on record in order to provide you a better experience on an early future. We are looking forward to welcome you soon in an early future. Kindest Regards
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Sigfried K wrote a review Feb 2020
Montevideo, Uruguay
During our 3-day stay, our 10-year had a dehydration causing extreme Fever of 40.4C While the travelers health insurance Assist Card could not be reached from the room, I called the front desk, Mr. Bruno, who connected me to Assist Card Brazil in 1-2 minutes. The hotel has also a Pharmacy Service, handling the call for ordering the prescription and receiving whatever is needed in the shortest possible time at the hotel. This is my second stay at the Windsor Marapendi. While the quality of the hotel and breakfast was already known to me, the front desk service in case of an emergency was definitely 5-Star level. Thank you Mr. Bruno for your outstanding assistance and help.
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Date of stay: January 2020Trip type: Travelled with family
1 Helpful vote
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Response from Alexandre E, Team Windsor Marapendi at Windsor Marapendi Hotel
Responded 14 Feb 2020
Dear guest, It was a great pleasure to have you staying at Windsor Marapendi! Thank you for your compliments and we are all looking forward to welcoming you back in an early future. Kindest Regards, Windsor Marapendi Team
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daendu wrote a review Feb 2020
Swiss Alps, Switzerland
all from staff are friendly. room service was top. large selection of dishes at breakfast, for our stay of three nights, but if you stay longer, than it should be more varied. service at the beach was very well.
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Review collected in partnership with this hotel
Date of stay: February 2020
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Response from Alexandre E, Team Windsor Marapendi at Windsor Marapendi Hotel
Responded 10 Feb 2020
Dear guest, It was wonderful having you stay with us. We're happy to hear you enjoyed the breakfast. We look forward to welcoming you back, soon! Marapendi Team
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PRICE RANGE
US$77 - US$143 (Based on Average Rates for a Standard Room)
LOCATION
BrazilState of Rio de JaneiroRio de JaneiroZona Oeste (West Zone) / Barra da Tijuca
NUMBER OF ROOMS
122
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Frequently Asked Questions about Windsor Marapendi Hotel
Which popular attractions are close to Windsor Marapendi Hotel?
Nearby attractions include Shopping Village Mall (1.2 km), s.Art - dos Grandes Atores - Sala Vermelha Theater (1.0 km), and s.Art - dos Grandes Atores - Sala Azul Theater (1.0 km).
What are some of the property amenities at Windsor Marapendi Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Windsor Marapendi Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Windsor Marapendi Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Windsor Marapendi Hotel?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Windsor Marapendi Hotel?
Conveniently located restaurants include Classico Beach Club Downwind, Eccellenza Pizzeria e Cucina Italiana, and Hollandaise.
Are there opportunities to exercise at Windsor Marapendi Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Windsor Marapendi Hotel have an airport shuttle?
Yes, Windsor Marapendi Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Windsor Marapendi Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Windsor Marapendi Hotel?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Windsor Marapendi Hotel?
Many travellers enjoy visiting Sitio Roberto Burle Marx (7.6 km).