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The room is clean and well organised. The shower is without a full divider to avoid splashes. It could be improved.
OK the breakfast: complete and well supplied.
The hotel is near a shopping center. It makes easy to get any needs.
Response from Israel G, Gerente at Ramada Hotel Recreio ShoppingResponded 2 weeks ago
Dear Anna Betto,
Firstly we would like to thank you for sharing your experience with us, it is always a privilege know how to improve our services.
055 21 3609-3400
I stayed at the hotel during the Rio Olympics. The hotel was not finished yet at that time. My colleagues had serious issues with their rooms (bathrooms, doors etc.), I was more lucky as my biggest problems were noise from the ongoing building works and...More
Thank Miroslav L
Response from Antônia M, Gerente geral at Ramada Hotel Recreio ShoppingResponded 20 March 2017
Dear Mr. Miroslav,
Thank you for sharing your experince with us at Trip Advisor.
In that period we were just opening the hotel, our team was renovated.
We are sorry that your stay did not meet your expectation.
It is always our highest priority to...More
The hotel looks very modern and clean, but our room was small and there was nowhere to put anything. The wardrobe was tiny, with very limited hanging space and no possibility of hanging dresses or skirts without creasing them. There was one tiny drawer and...More
Thank JANICE S
Response from Antônia M, Gerente geral at Ramada Hotel Recreio ShoppingResponded 23 February 2017
Dear Mrs. Janice,
We appreciate you taking the time to share your experiences with us. So sorry to hear that we did not meet your expectations during your stay with us. We apologize if this caused you any inconveniences and hope the remainder of your...More
This is a typical modern 'conference' style hotel but the staff are very helpful and lovely to deal with.They arranged a driver for me--Marta--who was really good.The hotel is very clean.This was the only hotel I stayed in that provided tea/coffee making facilities in the...More
Response from Antônia M, Gerente geral at Ramada Hotel Recreio ShoppingResponded 16 December 2016
Dear Mrs. Fudge,
We very much appreciate your kind and sincere comments for your stay.
It is our pleasure to receive you.
We will share your comments with Marta.
Our buffet breakfast really has a good selection of food.
I am sure that this feedback...More
Foreign guests be aware of the ATM in this Hotel! The exchange rate is 30% less then the offical one and at other ATM's (e.g. in the Shopping Mall close by)!
At the reception I did not feel welcome. I do a lot of travelling...More
Response from Antônia M, Gerente geral at Ramada Hotel Recreio ShoppingResponded 1 December 2016
Dear Mr. Bruck,
Thank you for taking the time to tell us about your experience at Ramada Recreio Shopping Hotel
I am sorry that your experience with us at the reception did not meet your expectations, please allow me to express my apologies.
Response from Israel G | Property representative |
Dear Shane, some apartments on the 3rd floor do not have a full view, but all the rest of the 4th up to 6th floor do, we can assure to book your reservation in higher floors.
Waiting to see you the soonest