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Embassy Suites by Hilton Austin - Downtown/Town Lake

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Certificate of Excellence

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Certificate of Excellence
Located in the heart of Austin, Texas on South Congress Avenue, the Embassy Suites by Hilton Austin Downtown/Town Lake hotel offers convenient access to many attractions. Situated opposite the scenic Lady Bird Lake and its surrounding hike and bike trail, this downtown Austin hotel is the ideal destination for extended stays and short breaks. Find entertainment for the whole family at the trendy Warehouse District, historic 6th Street, Barton Springs Pool and the South Congress ‘SoCo’ shopping district. Highlights •Downtown all-suite Austin hotel on South Congress Avenue •Near Austin entertainment, including 6th Street and the Warehouse District •Located adjacent to Lady Bird Lake and the Congress Avenue Bridge •Free made-to-order breakfast and complimentary Evening Reception* •Newly renovated lobby, restaurants and bar •Flexible Austin hotel meeting space
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Safe
Centrally Located
HOTEL CLASS
Hotel links
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Special Offer:Price Match Guarantee
Hotel deals
1 480Reviews
437Photos
12Q+A
100Room tips
Traveller rating
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Popular mentions
Hotel was easy to book, easy access to city, pretty clean, good WiFi, and truly awesome delicious hot breakfast. I had to call downstairs to ask for bedding for the pullout, and they only sent a fitted sheet and a thin blanket with one small pillow. However, they did bring that
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Response from KathleenR1753, Manager at Embassy Suites by Hilton Austin - Downtown/Town Lake
Responded yesterday
John will be thrilled to know he made a great impression on your stay as he always asks if he got any comments from the surveys and reviews. Please know he will certainly appreciate the effort you extended in making this wonderful review. Thank you for your fantastic comments regarding your overall stay and we will work to ensure more comfortable bedding for the sofa sleepers. We hope we'll see you again soon on your next visit to the area!
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Hotel's Favourite
We visited Austin for my wife's birthday, we arrived at the Embassy Suites early around 9 AM. The staff took us in immediately and gave us rooms, they were also serving breakfast which they invited us to attend. What a wonderful surprise, the food was outstanding and hit the
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Response from KathleenR1753, Manager at Embassy Suites by Hilton Austin - Downtown/Town Lake
Responded 2 weeks ago
Happy belated birthday to your wife! We're so glad you chose us for your first adventure to Austin and thrilled we didn't disappoint with our location and services! Thank you so much for your recommendations, and we hope you'll both be back soon!
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Stayed here during SxSW and was grateful for being walking distance from most of the events in town. Pluses are location, sizeable rooms and the excellent free breakfast. Minuses are the dated rooms and bathrooms that could do with replacing. The convenience shop in reception is
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Response from KathleenR1753, Manager at Embassy Suites by Hilton Austin - Downtown/Town Lake
Responded 5 days ago
We certainly appreciate your comments and rating and are glad you chose us as your home away from home during SXSW! We do agree that our location is great and convenient to most areas that "Keep Austin Weird"! We are also pleased that you enjoyed our complimentary cooked-to-order breakfast. We are looking forward to a suite refresh in the coming year, and we're glad the sizeable suite was a convenience for you. Our small market area is a convenience as we do try to stock it with items uniquely Austin, and you are correct, there are close-by markets if you don't mind a quick walk. We hope you'll consider us again as your home away from home the next time you're in the area!
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No view of the river from the rooms and the pool and spa are very run down. These two things are a big reason why we booked the room to begin with. Otherwise the complimentary services like breakfast and happy hour were great!
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Review collected in partnership with Embassy Suites Hotels
Response from KathleenR1753, Manager at Embassy Suites by Hilton Austin - Downtown/Town Lake
Responded 5 days ago
Thank you very much for your rating and review! We are very pleased that you enjoyed both our complimentary services; breakfast and evening manager's reception! I can understand your disappointment in not being able to view the river and I'm sorry that the pool and spa were not up to your expectations. I have forwarded your comments to our team. We hope you will reconsider staying with us again when you're in the area!
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Embassy Suites really needs to invest in their facilities. Pretty run down room with rusty shower. It was within walking distance to some nice restaurants & shops, so that was nice. But overall wouldn't pay that again to stay there.
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Review collected in partnership with Embassy Suites Hotels
Response from KathleenR1753, Manager at Embassy Suites by Hilton Austin - Downtown/Town Lake
Responded 1 week ago
Thank you for your review Dana, and we're very sorry you were disappointed with your accommodations. We do invest in our facility and in the past 3 years have gutted/remodeled the entire atrium area and re-caulked all exterior windows and repainted the entire exterior building. We are looking forward focusing on our suites in the next year. I hope you will reconsider staying with us again as we are doing our best to revitalize and again, we appreciate your thoughts and comments.
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Professional photo exclusively commissioned by TripAdvisorEmbassy Suites by Hilton Austin - Downtown/Town Lake
The Two Room Suite Two Queen Beds at the Embassy Suites by Hilton Austin - Downtown/Town Lake
Professional photo exclusively commissioned by TripAdvisorEmbassy Suites by Hilton Austin - Downtown/Town Lake
The Two Room Suite One King Bed at the Embassy Suites by Hilton Austin - Downtown/Town Lake
Professional photo exclusively commissioned by TripAdvisorEmbassy Suites by Hilton Austin - Downtown/Town Lake
The Two Room Suite Two Queen Beds at the Embassy Suites by Hilton Austin - Downtown/Town Lake
Professional photo exclusively commissioned by TripAdvisorEmbassy Suites by Hilton Austin - Downtown/Town Lake
The Two Room Suite Two Queen Beds at the Embassy Suites by Hilton Austin - Downtown/Town Lake
Professional photo exclusively commissioned by TripAdvisorEmbassy Suites by Hilton Austin - Downtown/Town Lake
The Two Room Suite Two Queen Beds at the Embassy Suites by Hilton Austin - Downtown/Town Lake
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12345624
do they have the evening reception on friday and saturday nights
Yes! Every evening between the hours of 5 and 7pm!
1 vote
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CAN you see the New Years Eve fireworks from the hotel?
I'm so sorry I didn't see your question sooner, but we are very close to the annual fireworks display (NYE and July 4th) and char0ld is correct that it does depend on which side of the building you are on if you choose to see them from the suite. Best place to view is a short walk to Auditorium Shores (2 blocks) and/or you can see them really well from the 5th floor of our parking garage!
0 votes
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Unfortunately I am unaware of any parking alternative. We used the valet and then the complimentary shuttle to go where we wanted as long as it was within 2 miles.
1 vote
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Hello, Our parking fees are per night. The hotel shuttle goes a two mile radius from the hotel. The Austin Convention Center is in that radius. We hope to see you soon!
0 votes
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Hello, We have finished our renovations! No more hammering. Yes, we do have a few smoking rooms but they're located on the first floor away from all of our other suites. We look forward see you!
0 votes
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123
"The best rooms will be found at another hotel nearby."
"All rooms are suites. Great for privacy."
"If you don't like long walks to get food. ask for a room close to the elevator. Only one bay and some rooms are far from it."
"Book a room on the highest floor with a view across Austin."
"top floor was quieter but also hoter"
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12345620
PRICE RANGE
US$231 - US$596 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites austin - downtown/town lake austin texas hotel austinembassy suite austin downtownaustin embassy suites
LOCATION
United StatesTexasAustin
NUMBER OF ROOMS
259
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