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Courtyard by Marriott Austin Downtown/Convention Center

566 reviews
#54 of 203 Hotels in Austin
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Traveller (54)
Room & Suite (29)
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Overview
  • Excellent36%
  • Very good44%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
Free Wifi
Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
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Rooms
04 Feb05 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (566)Write a Review
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All reviewschampions sports bargreat locationtypical courtyardfront deskstarbucks downstairstwo blockswalking distanceaustin downtownvalet staffvalet parkingbars and restaurantsmini fridgecentral locationfree breakfastwould stay here againbusiness meetinglate check
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1 - 5 of 555 reviews
Reviewed 2 days ago

We book here throughout the year and there is always an issue with finding the reservation. The staff at the desk get frustrated rather than remaining calm both in person and on the phone. I called several times and asked that the receipt be emailed...More

Review collected in partnership with this hotel
Thank kathleen_hilton
Response from Hank R, Assistant General Manager at Courtyard by Marriott Austin Downtown/Convention CenterResponded yesterday

kathleen_hilton - I am terribly sorry our team has been unable to locate your reservation. Please feel free to reach out to me directly at hank.reilly@whitelodging.com with your reservation details and I am happy to take a further look for you. I am positive we...More

Reviewed 4 days ago

Room was clean and the area was perfectly located within walking distance to several hot spots. Indoor pool was icing on the cake however the water temperature fluctuated. Parking costs was a little high but fair compared to other hotels.More

Review collected in partnership with this hotel
Thank james_aguirre07
Response from Andy Z, General Manager at Courtyard by Marriott Austin Downtown/Convention CenterResponded 2 days ago

Thank you for your review. It is great to read that our location made it easy and convenient for your travels and to the numerous attractions in Austin. We’re thankful that you shared your appreciation for our facilities. Thank you for your helpful feedback, we...More

Reviewed 4 days ago

Thank you to the sweet manager at the front desk for giving us service above and beyond. I wish I would have caught her name, long brown hair with an awesome personality. Anyways, the stay was great!!

Review collected in partnership with this hotel
Thank erinn863
Response from Andy Z, General Manager at Courtyard by Marriott Austin Downtown/Convention CenterResponded 2 days ago

Thank you for your review. We’re thankful that you shared your appreciation for our facilities and the friendliness of our staff. Thank you for your helpful feedback, we hope to have a future opportunity to welcome you back again.

Reviewed 4 days ago

The beds are as hard as the floor. On Sunday morning there was vomit in 2 separate places on the 9th floor, 2 hours after I informed the manager it was still there. When I checked out there were 2 charges on my bill that...More

Review collected in partnership with this hotel
Thank Anthony O
Response from Andy Z, General Manager at Courtyard by Marriott Austin Downtown/Convention CenterResponded 3 days ago

Dear Anthony O, After reading your comments and then reviewing further your stay on January 17th, it is my understanding that you booked a room under the government rate. While we appreciate all our government employees, that rate does not include breakfast in our hotel...More

Reviewed 6 days ago

This is a Residence Inn and Courtyard combination property. I had a 5 nights trip for a conference. After staying two nights in the residence Inn, I wish to switch to the Courtyard for various reasons. The front desk manager Matt was extremely helpful and...More

Review collected in partnership with this hotel
Thank Laura T
Response from Andy Z, General Manager at Courtyard by Marriott Austin Downtown/Convention CenterResponded 2 days ago

Thank you for your review. We’re thankful that you shared your appreciation for our facilities and the friendliness of our staff. Thank you for your helpful feedback, we hope to have a future opportunity to welcome you back again.

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123456111
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room Service
Banquet Room
Self-Serve Laundry
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$212 - US$531 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in Austin
#39 Romantic Hotel in Austin
#49 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$212 - US$531 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in Austin
#39 Romantic Hotel in Austin
#49 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (54)
Room & Suite (29)
Dining (5)
Pool & Beach (3)
Hotel & Grounds (55)
Business Centre & Event Rooms (12)
Bathroom (3)
Questions & Answers
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Brinamou
26 June 2016|
AnswerShow all 2 answers
Response from David A | Reviewed this property |
I do not the age limit for this hotel specifically because it varies from state to state and even by city. Known party spots have raised it to 25 in some cases. Call the hotel directly to be sure. Many hotels will let under... More
0
Votes
beardedladies
7 February 2016|
AnswerShow all 2 answers
Response from Honestcritic4u | Reviewed this property |
I'm not sure!
0
Votes
Bluewv30
24 October 2015|
AnswerShow all 5 answers
Response from Jimmie M | Reviewed this property |
There's a pool on the residents inn side of the building that courtyard guests have access to.
0
Votes
Room Tips
"Stay somewhere else!!"
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"Receptionist in the morning needs to be more compassionate and mortified this happened at the establishment."
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"Get a high room and corner if possible."
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"Get a room on a higher floor to enjoy the view of downtown Austin."
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