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Comfort Suites Austin Airport

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Traveller (48)
Room & Suite (62)
Dining (8)
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Overview
  • Excellent38%
  • Very good24%
  • Average21%
  • Poor9%
  • Terrible8%
Travellers talk about
“austin airport”(12 reviews)
“overnight stay”(4 reviews)
“spacious lobby”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Free Airport Transportation
Suites
Fitness centre
2 Star Hotel
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Rooms
01 Jul02 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (138)
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135 results
Traveller rating
50
34
27
13
11
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Time of year
LanguageEnglish
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50
34
27
13
11
Show reviews that mention
All reviewsaustin airportovernight stayspacious lobbyfree shuttlenew carpetworked finesafe areabed was comfortableroom was largerental cargood sizeshuttle servicestayed here for one nightfront desk staffcomplimentary breakfastwe've stayedfitness center
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1 - 5 of 135 reviews
Reviewed 4 weeks ago

My friends and I came to Austin for a mini vacation and were very disappointed by the level of service we received from the employees of this hotel. Each of us own our hotels, therefore we know what the proper level of customer service should...More

Thank dimplejariwala516
Response from Erik C, General Manager at Comfort Suites Austin AirportResponded 4 weeks ago

Hello, I did hear the complaint. I do have to get all the parties that were involved and hear what they have to say about the incident before I can make a responsible decision on what to do next. Thank you for choosing us and...More

Reviewed 4 weeks ago

We needed a hotel close to the airport since our flight left early the next morning. The hotel provided complimentary shuttle service to the airport. The shuttle runs every 30 minutes, but you must let them know in advance, since it holds only 7 people....More

Thank Paula M
Response from Erik C, General Manager at Comfort Suites Austin AirportResponded 4 weeks ago

Hello Paula, Thank you so much for the review Paual. Have a great week!! Always at your servcie, Erik Colon

Reviewed 13 March 2018

Stayed here one night after arriving after midnight. My room was ready upon arrival and check in was quick and easy which was good. The room was big and functional. Nothing fancy. The bed was comfortable. The breakfast was what you would expect; the standard...More

Thank Elizabeth P
Response from Erik C, General Manager at Comfort Suites Austin AirportResponded 14 March 2018

Hi Elizabeth, Thank you for the survey! I wish we could have really impressed you but it seems as if all was just so/so? Come back next time and ask for me...Let me make sure your stay is EXCELLENT!!! Have a great weekend! Always at...More

Reviewed 9 February 2018

We chose this hotel because it offered free parking for four days when we flew back east, and had a shuttle to get us to and from the airport. The room was very clean, quiet, and comfortable. What made our stay the best though were...More

Thank Ed H
Response from Erik C, General Manager at Comfort Suites Austin AirportResponded 13 February 2018

Thank you! Great to see you loved our rooms, your stay and our PILLOWS!!! Always at your service, Erik Colon

Reviewed 24 January 2018 via mobile

You can’t get any closer to the airport. The room was clean, but it is not in the best area. For under $80, it served its purpose. Granted, I was with my husband, so I was not worried about safety. It’s not in a walkable...More

Thank MajorAtlanta
Response from Erik C, General Manager at Comfort Suites Austin AirportResponded 25 January 2018

Hello MajorAtlanta, Thank you for responding. Good to know all went well. So you know, the next time you stay with us there is a walking trail in front of the hotel. I'd be happy to show you. We hope to see you again soon....More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$90 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$90 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (48)
Room & Suite (62)
Dining (8)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Kafele F
15 January 2017|
AnswerShow all 4 answers
Response from Erik C | Property representative |
Hello Kafele, Unfortunately, our shuttle service is only to the airport and back and those hours are from 5a-11pm. If you need to go downtown there are different cab like services that offer transportation. When you... More
1
Vote
Larissa D
27 December 2016|
Answer
Response from Erik C | Property representative |
Good Morning Larissa, Unfortunately we no longer have a bar. We did a few years back but I'm sorry we closed it. If you have further questions you can always reach me at the hotel. Thank you, Erik C.
1
Vote
Room Tips
"Remember to reserve shuttle"
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"There is highway noise, so if that's a problem maybe you can get a room away from that side."
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"Non-accessible bathroom!"
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"The king suite had ample room for my daughter and I to rest or get ready for the day."
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