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Comfort Suites Austin Airport

Traveller (48)
Room & Suite (58)
Dining (11)
Overview
7501 E Ben White Blvd, Austin, TX 78741-6817 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Suites
2.5 Star accommodation
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Rooms
02 Dec03 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (141)
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138 results
Traveller rating
50
34
29
14
11
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LanguageEnglish
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50
34
29
14
11
Show reviews that mention
All reviews austin airport overnight stay spacious lobby new carpet safe area bed was comfortable room was large rental car good size front desk staff complimentary breakfast we've stayed mini fridge very nice hotel shuttle pillows cota
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1 - 5 of 138 reviews
Reviewed 2 weeks ago via mobile

Not happy with the GM. Charged me for a room that was suppose to be canceled. Hotel in a descent location a little dated water pressure was terrible. Arrived at 1030 am and was not allowed to check inMore

Thank pholloway3
Response from Erik C, General Manager at Comfort Suites Austin AirportResponded 2 weeks ago

I'm sorry this was the case. I'm not sure the specifics but there is a cxl policy. I hope you understand that during a large event like that we must ensure all room policies are abided by. I'm sorry you aren't happy. If you ever...More

Reviewed 4 weeks ago

Needed an overnight stay before a trip and found this hotel to be clean and comfortable. I did not have the breakfast because we left early. Good stay near the airport. staff was helpful. lots of parking.

Thank jesfire415
Response from Erik C, General Manager at Comfort Suites Austin AirportResponded 4 weeks ago

GREATNESS!!! We hope you choose our hotel in the future as well. THANK YOU, Erik C.

Reviewed 23 June 2018

If every part of the Comfort Suites Austin Airport was as presentable as the lobby, this would be a premium stay. Unfortunately, much of the hotel looks as if it's ten years past due for remodeling. Things like dinged panels in the elevator, nicked woodwork...More

Thank Jeffrey W
Response from Erik C, General Manager at Comfort Suites Austin AirportResponded 27 June 2018

Thank you for staying with. I will take your feedback and try to update the areas that needs the most attention. I do hope you come back in the near future. Thank you, Erik Colon

Reviewed 20 May 2018

My friends and I came to Austin for a mini vacation and were very disappointed by the level of service we received from the employees of this hotel. Each of us own our hotels, therefore we know what the proper level of customer service should...More

Thank dimplejariwala516
Response from Erik C, General Manager at Comfort Suites Austin AirportResponded 21 May 2018

Hello, I did hear the complaint. I do have to get all the parties that were involved and hear what they have to say about the incident before I can make a responsible decision on what to do next. Thank you for choosing us and...More

Reviewed 19 May 2018

We needed a hotel close to the airport since our flight left early the next morning. The hotel provided complimentary shuttle service to the airport. The shuttle runs every 30 minutes, but you must let them know in advance, since it holds only 7 people....More

Thank Paula M
Response from Erik C, General Manager at Comfort Suites Austin AirportResponded 21 May 2018

Hello Paula, Thank you so much for the review Paual. Have a great week!! Always at your servcie, Erik Colon

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Tennis Court
Wheelchair Access
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
84
Price range
US$80 - US$180 (Based on Average Rates for a Standard Room)
Also Known As
Comfort Suites Austin Airport Hotel Austin
,
Austin Comfort Suites
Location
United States > Texas > Austin > South Austin
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
84
Price range
US$80 - US$180 (Based on Average Rates for a Standard Room)
Also Known As
Comfort Suites Austin Airport Hotel Austin
,
Austin Comfort Suites
Location
United States > Texas > Austin > South Austin
Photos
Traveller (48)
Room & Suite (58)
Dining (11)
Business Centre & Event Rooms (7)
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Questions & Answers
Ask a question
Kafele F
15 January 2017|
AnswerShow all 4 answers
Response from Erik C | Property representative |
Hello Kafele, Unfortunately, our shuttle service is only to the airport and back and those hours are from 5a-11pm. If you need to go downtown there are different cab like services that offer transportation. When you... More
1
Vote
Larissa D
27 December 2016|
Answer
Response from Erik C | Property representative |
Good Morning Larissa, Unfortunately we no longer have a bar. We did a few years back but I'm sorry we closed it. If you have further questions you can always reach me at the hotel. Thank you, Erik C.
1
Vote
Room Tips
"Remember to reserve shuttle"
paulamA5872OB
19 May 2018
Read review
"There is highway noise, so if that's a problem maybe you can get a room away from that side."
jtdriver
08 Nov 2017
Read review
"Non-accessible bathroom!"
n0nep
25 Sep 2017
Read review
"The king suite had ample room for my daughter and I to rest or get ready for the day."
millertime2017
09 Jun 2017
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