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Hyatt House Austin Downtown

Traveller (78)
Room & Suite (32)
Dining (4)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
A Modern Austin Getaway Steps from Sixth Street Step off the bustling Austin streets and return to Hyatt House Austin / Downtown, your home-away-from-home in the Red River Cultural District. Enjoy our residential-style rooms, outdoor pool, and free daily breakfast, with a setting that welcomes families, business travelers, and leisure seekers alike.
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Property amenities
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Restaurant
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Refrigerator in room
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Business
HOTEL CLASS
Hotel links
Visit hotel website

Location

Full view
100Great for walkers
Grade: 100 out of 100
100Restaurantswithin 0,5 km
61Attractionswithin 0,5 km
308Reviews
91Photos
2Q+A
18Room tips
Traveller rating
  • 165
  • 78
  • 26
  • 18
  • 21
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
Hotel and service was very good. My room was, however direclty above an open air rock club, and virtually no isolation in windows. Also, the hotel must have spammed me with at least 8 emails after my stay
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Review collected in partnership with Hyatt Hotels
Response from LanceT253, General Manager at Hyatt House Austin Downtown
Responded 6 days ago
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
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Nice hotel; spacious room and comfortable bed; convenient to SXSW venues. Be aware it can get loud until early morning hours during festival as holel is in close proximity to several popular music venues, including Stubb's.
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Review collected in partnership with Hyatt Hotels
Response from LanceT253, General Manager at Hyatt House Austin Downtown
Responded 6 days ago
We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance
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The hotel is located one block from a homeless center, which is between the hotel and downtown. When I checked in, I was told (correctly) that my room charge was to be billed to a master account, but they needed a credit card for incidentals. When I checked out, they billed
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Response from LanceT253, General Manager at Hyatt House Austin Downtown
Responded 1 week ago
Thank you for your feedback. I am disappointed to hear your stay was less than perfect and we fell short in areas. I will use your feedback to improve our service and facility.
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The staff at this hotel is wonderful! Especially Demont! The valet and bar personnel were also amazing. The room was very spacious. Walking distance from 6th street and some great restaurants. Slept like a baby in the bed.
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Review collected in partnership with Hyatt Hotels
Response from LanceT253, General Manager at Hyatt House Austin Downtown
Responded 1 week ago
Thank you for your positive feedback, we appreciate it! We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance
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The hotel is new and well appointed. Rooms are large. The location is convenient to downtown but about a block away from the homeless shelter which makes it uncomfortable to walk by the hotel. The biggest issue is the noise. There is a music venue directly next door to the
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Review collected in partnership with Hyatt Hotels
Response from LanceT253, General Manager at Hyatt House Austin Downtown
Responded 1 week ago
Thank you for your feedback. I am disappointed to hear your stay was less than perfect and we fell short in areas. I will use your feedback to improve our service and facility.
Read more
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All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play Areas
Here's the path from downtown to your hotel. Can you imagine walking through here at night? I was just hounded by a homeless man at 12:30 this afternoon an an adjacent street!
Here's the open air concert venue that pumps noise to your room until 3AM. What a wonderful experience! (NOT)
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Do you have a first responder or military discount rate ?
is the key card required for elevator use?
No, you do not need your room key for the elevator.
1 vote
Show all answers
"Demand a room on the front face of the hotel, or don't stay there."
"corner rooms are outstanding!"
"corner rooms are the best"
"Don't stay here"
"Get a room on the Neches St. side if possible. Loud music from Red River Street can be an issue."
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PRICE RANGE
US$182 - US$438 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasAustin
NUMBER OF ROOMS
190
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