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Best Western Plus Austin City Hotel

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Traveller (103)
Room & Suite (99)
Pool & Beach (43)
Overview
  • Excellent56%
  • Very good32%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“blue moon”(32 reviews)
“best westerns”(20 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Best Western Plus Austin City Hotel
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Plus Austin City Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
06 May07 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1 178)
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1 132 results
Traveller rating
623
358
98
31
22
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LanguageEnglish
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623
358
98
31
22
Show reviews that mention
All reviewsblue moonbest westernsattached restaurantclose to downtownsoco areasouth congressfree breakfasthot tubconvenient locationpool areagreat place to staywould stay here againyogurtnice poolhot breakfastclean roomseasy access
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1 - 5 of 1 132 reviews
Reviewed 5 days ago via mobile

This hotel was conveniently located in the south section of Austin. The staff was very friendly and accommodating. The room was comfortable and clean. The pillows were excellent. The bed was great. Good selection of tv. The room has a smell of cleaning products but...More

Thank CincyVacationGirl
Response from Debbie S, General Manager at Best Western Plus Austin City HotelResponded 3 days ago

Thank you so much for staying. We are happy that you were happy, and that you will be back as quick as you can! See you soon?

Hotel's Favourite
Reviewed 20 November 2017 via mobile

Been staying at this hotel for many years and it is consistently outstanding in service and all amenities. Rooms are very comfortable and well maintained. Outstanding staff in all areas of the hotel. Alec and Jose on the front desk are long-time employees that provide...More

2  Thank Daryl H
Response from Debbie S, General Manager at Best Western Plus Austin City HotelResponded 4 December 2017

Thank you so much for being such an enthusiastic member of our Best Western family; we are so grateful for your loyalty and look forward to seeing you every time you are here. Hope to see you again soon!

Reviewed 6 days ago

We enjoyed a 3 night stay at the Best Western Plus Austin City Hotel. We were warmly greeted by Alec at the front desk who had also noted our desire/request to be placed in a room near the elevator. We were on the 3rd floor...More

Thank January A
Response from Debbie S, General Manager at Best Western Plus Austin City HotelResponded 3 days ago

Thanks so much for staying and sharing your thorough review. Our staff is dedicated to being helpful and welcoming; we want you to be happy! That you recommend us makes our day. Please come back soon and often!

Reviewed 1 week ago

Great service at the front desk, cute and quiet room, giant outdoor hot tub with changing colors was the best! Great location, close to the downtown area, and the river. It was an excellent place to stay.

Thank A C
Response from Debbie S, General Manager at Best Western Plus Austin City HotelResponded 3 days ago

Thank you so much for staying; glad our location was convenient for your Austin activities. Come back to Austin soon, and please stay with us!

Reviewed 2 weeks ago

Stayed at this Best Western for three nights when attending a Wedding. Nice clean, specious room, friendly staff. Breakfast and Restaurant on site plus the pool and Bar. Twenty minutes from the airport and 15 minutes from downtown.

Thank Pravin_Patel-Atlanta
Response from Debbie S, General Manager at Best Western Plus Austin City HotelResponded 1 week ago

Thank you for staying and sharing your experience. We are all dedicated to keeping you happy and comfortable, we want to be your home in Austin. Please come back soon!

View more reviews
Best Value Properties in Austin, TX
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$127 - US$268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Austin
#17 Family Hotel in Austin
#19 Romantic Hotel in Austin
#52 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$127 - US$268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Austin
#17 Family Hotel in Austin
#19 Romantic Hotel in Austin
#52 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (103)
Room & Suite (99)
Pool & Beach (43)
Dining (21)
Amenities (24)
Business Centre & Event Rooms (4)
Questions & Answers
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Christina O
24 January 2018|
AnswerShow all 3 answers
Response from prayegordon | Reviewed this property |
We didn’t get in to Austin until around 500 PM so I didn’t ask. Check out was 1100 AM.
0
Votes
21 November 2017|
AnswerShow all 4 answers
Response from Debbie S | Property representative |
You may send a package to your parents. Make sure their name appears in the address, eg "My parents" c/o Best Western Plus Austin City Hotel. 2200 S I-35, Austin, TX 78704. Do not send it before a reservation is made as we... More
0
Votes
neillewis29
29 August 2017|
AnswerShow all 6 answers
Response from tennisbob | Reviewed this property |
I don't know if there is a bus to take to the city since I had a rental car. Uber would probably be the best option.
1
Vote
Room Tips
"If you want to eat breakfast or at the restaurant daily, you might want to ask for a room in the same..."
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"Clean large rooms"
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"ask for a 1st floor room"
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"There are views of downtown from the north side of the hotel and very quiet!"
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