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Holiday Inn Express Hotel & Suites Houston-Alvin

84 reviews
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Traveller (4)
Room & Suite (44)
Dining (7)
Overview
  • Excellent61%
  • Very good27%
  • Average4%
  • Poor7%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
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Reviews (84)Write a Review
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LanguageEnglish
49
23
4
6
1
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All reviewsfront deskfree breakfaststaff was very friendly and helpfulsausagebeds were comfortablewould stay here againmusty smelldecent breakfasthotel roomsnice placehoustonladyrenovationsihgpropertiestilescurtains
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1 - 5 of 83 reviews
Reviewed 14 November 2017

Check in was fast and easy. Front desk girls were very polite. We get to the room and upon opening the door this smell smacks you in the face. I couldn't pinpoint if it was an old smoking room or just musty smell. Strangely enough...More

Thank LLCEC5
Response from Parth P, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston-AlvinResponded 15 November 2017

Thank you for taking the time to leave us such detailed feedback. We would like to apologize for the discomfort of an unpleasant smell during your stay. We pride ourselves on being a clean, well put-together establishment. So you can imagine our disappointment when we...More

Hotel's Favourite
Reviewed 30 July 2017 via mobile

Went to a last minute evening event in Galveston and didn't want to drive all the way back home. Most hotels in Galveston were already booked or cost $200 plus. This Holiday Inn was reasonable, very clean, had a decent breakfast and polite employees. It...More

Thank NurseSherry
Response from Lexis M, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston-AlvinResponded 1 August 2017

Thank you NurseSherry for such a kind, detailed review. We are happy to know we could accommodate you well during your stay!

Reviewed 30 July 2017

I had liked a Holiday Inn Express I recently stayed in (different state), so I gave this one a shot, but it was a mistake. It's not that any one thing was a disaster; it was just a long list of irritating things that made...More

Thank Eric97531
Response from Lexis M, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston-AlvinResponded 1 August 2017

Thank you Eric for the detailed review. We would like to apologize for falling beneath your expectations during your stay. This is not the standard that we like to set. We would appreciate it if you would return and let us change your opinion of...More

Reviewed 8 May 2017

We knew the hotel was under renovation per their website but that's an understatement. There is no lobby at all since it's covered in plastic and Sheetrock dust everywhere. But that didnt bother us at all as the lady who checked us in was very...More

Thank 225mikec
Response from Lexis M, Front Office Manager at Holiday Inn Express Hotel & Suites Houston-AlvinResponded 10 May 2017

Thank you so much for your feedback! We appreciate you taking the time to let us know how you felt about your stay and we are happy to know that you would return! We apologize for all the dust and we are working diligently to...More

Reviewed 13 April 2017

So just how long should you expect to wait to check into a hotel? I mean, how long would you wait for someone to show up at the front desk if you walked in and no one was there? Any thoughts? One, two, maybe five...More

1  Thank simms1929
Response from Lexis M, Front Office Manager at Holiday Inn Express Hotel & Suites Houston-AlvinResponded 14 April 2017

Thank you for taking the time to leave us a review. We truly value your feedback and want you to know that we are working diligently to get through this rough patch of renovations. We apologize for the wait at the desk and that issue...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
US$122 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette, Accessible rooms
Details
Price range
US$122 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette, Accessible rooms
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Traveller (4)
Room & Suite (44)
Dining (7)
Pool & Beach (7)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"There's not much action in the town but it's conveniently located for activities near by"
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"All of them"
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"Ask for a room on the backside away from the highway."
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"If travelling with a child, ask for the first floor just past the conference center...there is a a public..."
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