Ankara HiltonSA

Traveller (376)
Room & Suite (172)
Dining (47)
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R 2 691
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About

4.0
#13 of 211 hotels in Ankara
4.5 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Travellers' Choice
With the most central location in the capital, the Ankara HiltonSA is within walking distance of the city's business district, shopping centres and embassies. The hotel enjoys panoramic views of Ankara and all of its rooms offer all kinds of comfort
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Airport transportation
Business Centre with Internet Access
Electric vehicle charging station
Valet parking
Wifi
Paid internet
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Great View
Modern
Languages Spoken
English, Turkish

Location

Tahran Caddesi No 12 Kavaklidere, Ankara 06700 Türkiye
Name/address in local language
1,274Review18Q+A65Room tips
Traveller rating
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Detailed Reviews
ceranko wrote a review Mar 2023
Türkiye5 contributions5 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
The staff is great, the food is tasty, and the room is comfy. The front desk supported me even before my actual check-in. Following my check-in to the hotel, all team members did they best to provide an exceptional service. My room was quite and adequate by all measures. Room service was quick and everyone was really helpful. It is rare to find such superb staff.
The front desk staff was very polite and professional, providing excellent service to all guests.
It is my pleasure to have met Aydan, Hazal, Kubra, Ozgur, and the rest of the team in person. A special thank you to Ozcan for not only solving my connectivity issues, but also for providing the necessary infrastructure to conduct my business without interruptions.
Small inconveniences always happen, but this time the hotel staff was there for me, solving them in the shortest term.
Also, the location is great and very close to the city center. There is a taxi station is in front of the building, a bus stop is available just across of it. The area is full of trendy restaurants, shops, and cafe's.
This will be my choice for future hotel accomodations, and I recommend it to everyone traveling to Ankara.
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Date of stay: February 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Emrah YILDIRIM, General Manager at Ankara HiltonSA
Responded 07 Mar 2023
Dear Mr. Konstantin, We are truly heartened to receive your generous review of Ankara HiltonSA. Thank you for letting us know how much you enjoyed at our property. We look forward to having you with us again in the near future. Kind Regards, Emrah Yıldırım Front Office Manager
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aliyalcin2014 wrote a review Nov 2021
Istanbul, Türkiye23 contributions16 helpful votes
3.0 of 5 bubbles
I arrived to the hotel with my wife by car. I was led to an open parking lot across the street and had to carry our luggages inside in freezing temperature outdoors. When I asked the reception why the closed garage under the premises was not available I was told that it was contracted to third party and was not free of charge to hotel guests. The reception desk was quiet but the second attendant checked us in after apologizing for forgetting to give the card keys. The concierge service was good, he described hotel features adequetly after leading us to our room. The room was preheated to 28 degree Celcius which I though was too high but noticed that the heating duct vents at the back of the room did not warm the metal framed window area in front enough. Bathroom and the room was clean but the amenities in bathroom were minimal and only one pair of room slippers was provided for two people. Lighting was good. TV and the channels worked properly, wifi connection was OK. Due to the pandemic, we ordered food from room service and the portions were a bit small but taste was good though they forgot to deliver the bread basket with our second breakfast. After a while, we felt that there was too much dust in the room air and started sneezing, source of the dust may have been the worn out carpets on the room floor. Checkout was orderly and we only paid for the extras since the room charge was debited from my credit card during checkin. One important detail is that while we and all the staff wore masks indoors, there were a lot of African and probably Middle Eastern guests wandering in the lobby without masks and nobody seemed to care and the hotel management apparently did not mind. I think since my evaluation is based on hard observed facts and few personal impressions it is time for the hotel management to review hilton standards in this facility.
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Date of stay: November 2021
3.0 of 5 bubblesRooms
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ankara HiltonSA, Pazarlama at Ankara HiltonSA
Responded 29 Dec 2021
Dear Valued Guest, Thank you for your feedback. All related departments will be informed Kind Regards,
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Rhyan F wrote a review Nov 2021
Hamburg, Germany7 contributions2 helpful votes
5.0 of 5 bubbles
We stayed in the Ankara Hilton twice over the last two months, as we started and endet our travel in Turkey in Ankara, both times the hotel exceeddd our expectations.
I have know this hotel for over 26 years now, and what impressed me when I was a teenager, which influenced my choice of career- I joined the hospitality Sektor, still impressed me: the openness to all guess, showing hospitality and great care to each and every guess, no matter their background. Bravo and cudos to the Management and of course the team members.

The location is great for anyone wanting to be in the heart of Ankara, walking distance to the Tunali, the old main shopping area, walking distance to most embassies and its easy to get to Kizilay and Ulus with a taxi, or with public transport.

The food options are either room service or eating in the lobby restaurant, which personally was OK for me, however if you are vegetarian or vegan the options are slim- something that could be improved. Also, it would be amazing if the old fine dining restaurant, which was one of a kind, could be re-opened again. The price of the food is OK, as expected in a 5 star hotel, higher then in the local cafés, however, I was pleasantly surprised by the them as I expected the price to be higher... the food quality was great, so definitely value for money.

For those worried about corona, temperature checks are done when entering, masks ate obligatory, and front desk checks too.

The rooms are spacious, large TV and both times we had an excellent view of the city. The cleaning staff is very friendly and quickly realised we did not want our beds tucked in. The only thing is that if you have difficulties getting in and out of a bath, you might want to ask for a room which is accessible for people that are disabled.

Everyone in the hotel made ne feel like I was home away from home.

Thank you Ankara Hilton, until the next time!
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ankara HiltonSA, Pazarlama at Ankara HiltonSA
Responded 22 Dec 2021
Dear Valued Guest, Thank you so much for staying with us! It was a pleasure having you and we are happy to see your rating and to hear you had a great stay. Kind Regards,
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samanthajoanne1974 wrote a review Aug 2023
Melbourne, Australia287 contributions108 helpful votes
4.0 of 5 bubbles
We stayed on the top floor (1604) looking out towards the Atakule tower and the location and views were excellent. A true 5 star experience throughout.

Room
Large with king bed, sofa, desk and storage/luggage space. Spacious bathroom. Cleaning was excellent and I loved the consistency of feather pillows and Crabtree toiletries just like a Hilton in Australia

Reception
Excellent service, greeted us daily by name all the staff, chatted and looked after us well.

Bar
The only place in turkey that dose a proper cosmo cocktail and we love lemonade and watermelon drinks. We met all our family and friends here often.

Pool and spa
This could be improved, pool is deep, hard to get in/out as ladder is short, no steps.
Spa has Bali technicians who know how to massage but it doesn’t feel luxurious, look five star and lacks the customer element. In Australian hotels it would be the most luxurious part of the hotel. You would have a person take you to a locker with a robe, slippers, disposable underwear. You would go to the room and have support to know are you toning on-top or under the towels. Here we were twice left confused. But the treatment was good but could have been on the street spa in Bali, not like a five star experience.

Overall we had a great stay and will be back, thanks to all the staff
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Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Emrah YILDIRIM, Guest Services / Front Office at Ankara HiltonSA
Responded 21 Aug 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
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serdaraltinel wrote a review Sept 2022
Istanbul, Türkiye3 contributions3 helpful votes
1.0 of 5 bubbles
Quite disappointing room this time. Oldest room was given to me!
For sure, it doesn’t deserve this price!
Be careful when you check in, make sure that room was given from renovated floors of the hotel. Make sure that you requested all bath supply including new towels otherwise you will be provided old towels with no bath supply. Incredible. This shouldnt be the quality of Hilton.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marc Schumacher, General Manager at Ankara HiltonSA
Responded 16 Sept 2022
Dear Serdar Altınel, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience. Best Regards Emrah Yıldırım Front Office Manager
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Sam S wrote a review May 2022
1 contribution
5.0 of 5 bubbles
I can not find words to describe my 10 day stay in this hotel. Not only The rooms are regularly cleaned but also the staff is very adamant to assure a very comfortable stay in hotel by providing a perfect service. Moreover, this hotel Compared to other hotels in Ankara is maybe one of the only hotels that has staf with high command of English in restaurants and other parts of hotel. Overall, I believe it is totally worth the price.
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Date of stay: May 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ankara HiltonSA, Marketing at Ankara HiltonSA
Responded 31 May 2022
Dear Valued Guest, We are delighted to see your 5* rating and that we were able to make your stay positive with us! We look forward to welcoming you back for another getaway. Kind Regards.
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Guncel Burklow wrote a review Oct 2021
2 contributions2 helpful votes
2.0 of 5 bubbles
I had high hopes booking this hotel out of many options I had for my stay in Ankara, but my choice was a huge mistake!! This hotel is by far the worst Hilton! You would think it is a great hotel from the way it looks, its location and prices, but I was disappointed in so many levels! They tell you to dial 9 when you need something, but they barely ever answer the phone. The staff is not on the same page on procedures. One tells you to dial 9 and provide a phone number to be connected when making a phone call to avoid extra charges, and the other says to dial zero from the room to dial out. Either way, they try to charge you for even local phone calls. They don’t try to accommodate gold member’s right to upgrade. Their standard room is terrible both in terms of size of the room and the style of bathroom. If you are comparing hotels in Ankara, go with Lugal Luxury. It is in the same area if location is important. Lugal’s standard room is 100x better than this Hilton and the service is great!! You can get breakfast delivered to your room anytime you want vs. only after 10:30am at their Hilton. The towels are very clean vs. mysterious black marks on each towel at this Hilton. They always answer your call when you dial the reception. They honor upgrade request as best as they can vs. no concern at all at the Hilton. I now have to try and find a way to convert my many Hilton points into Marriott points to book the Lugal instead of this Hilton!
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Date of stay: October 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ankara HiltonSA, Pazarlama at Ankara HiltonSA
Responded 29 Dec 2021
Dear Valued Guest, Thank you for your feedback. All related departments will be informed. Kind Regards,
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James G wrote a review Apr 2020
4 contributions2 helpful votes
4.0 of 5 bubbles
After spending months in this hotel in one of their apartment rooms it's easy to say the customer service here has been amazing. The staff are friendly and helpful. And the service at the Spa, Greenhouse restaurant, Lounge and Front desk is top tier. My only minor issues would be room service food quality being inconsistent and the premium internet performance which has been amazing but recently downgraded in overall speed and is barely able to stream video content. I would also like to add a special shoutout to Suzan for the exemplary room service and to the whole staff for staying safe with masks/gloves. I can feel safe knowing they've got things under control here with the ongoing pandemic.
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Date of stay: April 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ankara HiltonSA, Pazarlama at Ankara HiltonSA
Responded 03 Mar 2021
Dear Guest, We are truly heartened to receive your generous review. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We will share your comments with the relevant departments. We look forward to having you with us again in the near future. Kind Regards,
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MarieSelvi wrote a review Aug 2022
3 contributions3 helpful votes
5.0 of 5 bubbles
It was wonderful to once again enjoy the comfort of a great hotel such as the Hilton SA Ankara.
Spacious immaculately clean rooms. Comfortable bed with choice of pillow and a generous supply of all ementies. We were particularly pleased with the excellent in-house service by lovely Filiz who provided all her services with a lovely smile. She provided excellent cleaning services without any fault and went the extra mile to make sure we had everything we needed. It is important not to overlook the special services provided by backbone of a good hotel the cleaning and in house services providers. Once again a special commendation to Filiz.
We were also impressed by the spread of an amazing Turkish breakfast in the lovely restraunt and the special delights and beverages served at the executive lounge as we mesmerised at the panoramuc views over the capital of Turkey Ankara.
Overall can not fault anything about this great hotel and highly recommended to anyone.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ankara HiltonSA, Marketing at Ankara HiltonSA
Responded 05 Aug 2022
Thanks for the great 5* rating! We're happy to hear that you enjoyed your time in our hotel. We would love to welcome you back again soon! Kind Regards, Ankara HiltonSA
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Kallang wrote a review Apr 2022
Singapore370 contributions192 helpful votes
1.0 of 5 bubbles
Came back to room on a high floor at night and it was boiling hot.
Complained to reception and they sent a technician who tried to fix the problem. He said it would be better in 15 minutes but it was not.
Called reception again and asked to change rooms. They sent a second technician instead. He measured the temperature of the air at 30 degrees. He could not fix the problem and I called the reception.
The reception offered me a fan to compensate for
30 degrees air blasting into the room.
I refused and insisted on a room change, which happened.

The next day when I spoke to a receptionist, she confessed that the high floor rooms have always had a problem of being too warm.

Therefore , the hotel always knew that this was a permanent problem.
Why send technicians when they know they cannot fix the problem?
Why wait for an hour before offering a room change?

This is disgraceful behavior and Hilton should be ashamed.
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Date of stay: March 2022Trip type: Travelled with friends
Room Tip: Avoid high floor rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ankara HiltonSA, Pazarlama at Ankara HiltonSA
Responded 11 May 2022
Dear Valued Guest, Thank you for taking the time to rate us on Tripadvisor. Please accept our sincere apology if your stay was not up to your expectation. Kindly send us more details (room number, date of stay) on our hotel email address ilayda.koymen@hilton.com in order to investigate and take the necessary actions. We hope that what happened will not prevent you from staying with us again and look forward to welcoming you back soon. Kind Regards, İlayda Köymen Marketing Executive
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Atis B wrote a tip Dec 2023
Kharagpur, India463 contributions38 helpful votes
5.0 of 5 bubbles
"This place is in the middle of the city with easy access anywhere."
Read full review
Senkan D wrote a tip Oct 2023
Hanau10 contributions12 helpful votes
5.0 of 5 bubbles
"Am besten Valet Parking nutzen und für den tollen SPA Bereich eine Duschhaube (Pflicht)"
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Turkuaz Alt wrote a tip Aug 2023
7 contributions2 helpful votes
5.0 of 5 bubbles
"THE FOOD WAS AMAZING... THANX..."
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Mooseb wrote a tip Jul 2022
7 contributions1 helpful vote
5.0 of 5 bubbles
"Worth booking a Suite. Very spacious with a guest toilet"
Read full review
Bij wrote a tip Jul 2022
151 contributions69 helpful votes
5.0 of 5 bubbles
"Suites are excellent with access to the top floor lounge"
Read full review
Not the right property for you?
There are more places to choose from in the Ankara area.
PRICE RANGE
R 2,641 - R 3,886 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ankara hilton sa hotel ankara, hilton international ankara, hilton ankara
LOCATION
TürkiyeAnkara ProvinceAnkaraÇankaya
NUMBER OF ROOMS
309
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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ANKARA HILTONSA - Hotel Reviews & Price Comparison (Türkiye) - Tripadvisor

Frequently Asked Questions about Ankara HiltonSA
Which popular attractions are close to Ankara HiltonSA?
Nearby attractions include Kugulu Park (0.4 km), Cin Ali Müzesi (0.5 km), and Akun Sahnesi (0.5 km).
What are some of the property amenities at Ankara HiltonSA?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Ankara HiltonSA?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Ankara HiltonSA?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Ankara HiltonSA?
Conveniently located restaurants include Kitir, La Gioia, and Aruni Restoran & Bar.
Are there opportunities to exercise at Ankara HiltonSA?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Ankara HiltonSA have airport transportation?
Yes, Ankara HiltonSA offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ankara HiltonSA?
Yes, dry cleaning and laundry service are offered to guests.
Does Ankara HiltonSA offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Ankara HiltonSA?
The staff speaks multiple languages, including English and Turkish.
Are there any historical sites close to Ankara HiltonSA?
Many travellers enjoy visiting Ankara Castle (4.0 km), Pirinc Han (4.0 km), and Pink Pavilion (0.9 km).