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Metro Hotel

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No. 208 Jalan Imbi Bukit Bintang, Kuala Lumpur 55100 Malaysia
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (422)
360
Panoramas (6)
Room & Suite (206)

About

#106 of 685 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Well-positioned in Bukit Bintang, Metro Hotel Bukit Bintang is the ideal point of departure for your excursions in Kuala Lumpur. The city center is merely 0.5 km away and the airport can be reached within 45 minutes. Also within easy reach are Old Asia, Tung Shin Hospital, Sun Complex.Take advantage of a wealth of unrivaled services and amenities at this Kuala Lumpur hotel.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Restaurant
Meeting rooms
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Wifi
Breakfast buffet
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Malay

Location

Full view
100Great for walkers
Grade: 100 out of 100
239Restaurantswithin 0 km
27Attractionswithin 0 km
501Reviews39Q+A99Room tips
Traveller rating
  • 88
  • 240
  • 125
  • 26
  • 22
Traveller safety
Time of year
Traveller type
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Popular mentions
Samir Barua wrote a review Sep 2021
Chittagong City, Bangladesh7 contributions
I stayed in the hotel for 3 night, its a excellent Budget hotel, we reached at the property very early morning, stuff are very cordial to arrange early check in. They have arranged check in with 10:00 am, after our breakfast. Their complimentary Breakfast was also nice. location is good, center of the city. Rooms are clean.
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Date of stay: September 2021Trip type: Travelled with family
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karthik_vidyut wrote a review Mar 2020
Coimbatore, India141 contributions87 helpful votes
The hotel is well connected with all the public transport, centrally located, room service is excellent, decent ambiance. Complimentery Breakfast is continental mixed with one or 2 indian dish. The manger of cafateria is very helpful and friendly. i have given 3star only for the Reception incharge made me to wait for more than 2 hours no proper response and very rude to traveller. The Experianced old man in Travel desk is very friendly and helpful guided me a lot. except the reception i give 5 star for the hotel.
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Date of stay: December 2019
Rooms
Location
Service
Room Tip: take top floor so that view is excellent
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1 Helpful vote
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Singh wrote a review Dec 2019
2 contributions
There wereseveral issues with our hotel room. For instance, where we in a room on the tenth floor there was a large flip window that with a broken handle that remained open – a death trap. I had to block it with a chair and suitcases to prevent one of us accidentally falling out. Additionally, when we arrived there was excrement on the glass toilet door which the hotel failed to clean despite my request. The selection of food and drinks at the hotel offered during breakfast was extremely poor with no variety.
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Date of stay: December 2019
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Hamid A wrote a review Dec 2019
Tehran, Iran5 contributions6 helpful votes
We stayed 4 nights at this hotel. The room was small and there were some cockroaches on the table and in the closet! so I had to show killed cockroaches to the reception and they changed our room. The second room was bigger and much better, but as same as all the rooms in this hotel there was no slippers and toothbrush and towels were old. Breakfast wasn't good. Internet was disconnected for 2 days! The best thing about this hotel was the good location and access.
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Date of stay: December 2019Trip type: Travelled as a couple
1 Helpful vote
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Response from METROHOTELKL, General Manager at Metro Hotel
Responded 09 Dec 2019
Dear Sir / Madam, Greetings from Metro Hotel Kuala Lumpur It is with regret to hear of your unpleasant experience during your stay here with us. An investigation will be conducted to ascertain the situation and actions will be taken to improvise the areas mentioned. Please do accept our sincere apology for the incident. Thank you for your comments on your experience with us. It is comments such as yours that will assist us in our efforts to further improve our service. Looking forward to hearing from you and to be of service to you again in the future. Thank you. N Surendran
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Harin Sarathchandra wrote a review Dec 2019
Colombo, Sri Lanka23 contributions5 helpful votes
Serious safety incident
sexual harassment experienced at hotel metro Bukit bintang This is a statement I am writing about an unwanted experience which I would put it as sexual harassment . On the 23rd of April , Tuesday, the day I landed in Kuala Lampur from Colombo , I checked into the hotel metro which is located in Bukit Bintang . At 10 pm after I had dinner from Starbucks, I came to the hotel lounge to have a seat while I was on a call with my girl friend. Mr Sunder and employee of the hotel as a receptionist was smiling and I wanted to give him chewing gum after handing him it he complimented saying I was handsome .After coming back to my seat few moment later he comes to where I was seated .He then touched and squeezed my leg.After I was done talking to my girlfriend I wanted to go into my room. As we were only provided with one key card for both me and my father I wanted to ask for another so I won’t be disturbing my father who was sleeping inside. When I went to ask for another sunder asked me inside his room , said he practiced ayurveda and started touching me . Even after exclaiming I wanted to leave he continued to ask questions about my food preferences and touched me inappropriately.
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Date of stay: April 2019
1 Helpful vote
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Response from METROHOTELKL, General Manager at Metro Hotel
Responded 12 Dec 2019
Dear Guest, We are concerned to read about your experience during your stay with us in the month of April 2019 which we received in the month of December 2019. However we have conducted a detailed investigation and regret to note that we are unable to retrieve the recording for the said period in April 2019 due to the delayed feedback that we received in December 2019. We are unable to retrieve the recorded alleged unpleasant event as evidence from the hotel’s CCTV system to enable us to pursue further with the relevant authorities. Nevertheless we would encourage you to proceed and make an official police report with regards to your feedback and we will be more than happy to cooperate and assist with the authorities. Thank you N Surendran
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PRICE RANGE
US$21 - US$36 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
119
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Frequently Asked Questions about Metro Hotel
Which popular attractions are close to Metro Hotel?
Nearby attractions include Laser Battle (0.2 km), Escape Room (0.2 km), and BB Park Bukit Bintang (0.3 km).
What are some of the property amenities at Metro Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
Which room amenities are available at Metro Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Metro Hotel?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Metro Hotel?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Metro Hotel?
Conveniently located restaurants include Burger on 16, Tg's Nasi Kandar, and VCR.
Are any cleaning services offered at Metro Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Metro Hotel?
The staff speaks multiple languages, including English and Malay.
Are there any historical sites close to Metro Hotel?
Many travellers enjoy visiting Kuala Lumpur City Gallery (1.7 km), Rumah Penghulu Abu Seman (1.3 km), and Istana Negara (4.4 km).