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InterContinental Kuala Lumpur

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165 Jalan Ampang, Kuala Lumpur 50450 Malaysia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$129
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Traveller (2488)
360
Panoramas (16)
Room & Suite (850)
What is Travellers’ Choice?
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Kuala Lumpur
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 669 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
A jewel in the heart of Malaysia, InterContinental Kuala Lumpur offers one of the most sought after locations in the city, making it an ideal urban retreat for both business and leisure travelers. The hotel is just steps away from the iconic Petronas Twin Towers and Kuala Lumpur Convention Centre and within walking distance to countless other shopping and entertainment activities. Choose to work in comfort or luxury in the 473 spaciously designed rooms, including 110 newly renovated Grand Premier Rooms that feature modern, earth tone furnishings and state-of-the-art enhancements. Wine and dine in style with a selection of restaurants including the award-wining Tatsu Japanese Restaurant, Tao Chinese Cuisine, Serena Brasserie, OneSixFive and Bentley's Pub. InterContinental Kuala Lumpur also boasts eight meeting rooms and two conference venues to host memorable events from an intimate group of 20 or a large conference of 600 people.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids pool
Airport transportation
Business Centre with Internet Access
Valet parking
Paid private parking on-site
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Happy hour
Kid-friendly buffet
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bidet
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Green
Languages Spoken
English, Chinese, German, Indonesian and 3 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
155Restaurantswithin 0 km
25Attractionswithin 0 km
3670Reviews62Q+A100Room tips
Traveller rating
  • 2 180
  • 1 089
  • 263
  • 78
  • 60
Time of year
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Popular mentions
MiinHway F wrote a review May 2021
Kuala Lumpur, Malaysia94 contributions102 helpful votes
Did a staycation recently at Intercontinental Kuala Lumpur during the period of MCO 3.0 lockdown therefore all hotel activities were closed during this time. Nevertheless, I enjoyed my stay in the premier room (which we were upgraded to) . The room is well appointed and recently refreshed with many modern amenities to cater to a tourist or business traveller’s comfort. The bed is king size and big, wifi is strong, there is a working desk for business travellers. There is also bathtub and rainforest shower in the bathroom. Our package covers afternoon tea and breakfast , it was delivered to our room through room service. The afternoon tea was very good where it is served in a 3 layer box . There were scones , savoury tarts and sweets with tea. We enjoyed ourselves in the comforts of the room. This hotel is 5 mins walk away from KLCC and 3 mins walk from Intermark , therefore there are plenty restaurants you can visit and for shopping. I would like to highlight the excellent service from the concierge, front desk and room service, they greet every time they see a guest.All of them are very cheerful, friendly and always offering help during our stay. The food provided during breakfast was sumptuous , eventhough it is in the room, I felt like I was having buffet breakfast with all the foods and choices given. We also had the room service calling to ask whether we need anything else on top of all the food provided. I really enjoyed my stay at Intercontinental and had no regrets coming eventhough I am not able to use the hotel amenities during MCO. The service itself is good enough to make my stay a delightful and enjoyable one.
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Date of stay: May 2021Trip type: Travelled as a couple
2 Helpful votes
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Aniss Fadilah N wrote a review May 2021
Kuala Lumpur, Malaysia185 contributions54 helpful votes
Booked a package for room stay which includes breakfast and afternoon tea for 2 persons. The room was really spacious and nice but a bit odd on the room layout but it was fine. The bathroom was nice too with shower and bathtub. The breakfast is great with a lot of varieties and choices, they were following SOPs which they served the buffet for us. As for the afternoon tea, it was really lovely and it was quite a lot though. The staff packed the leftovers for us which we were really thankful. We were given a late check out too. Thank you so much for a great experience.
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Date of stay: December 2020
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synicalrules wrote a review Apr 2021
Petaling Jaya, Malaysia241 contributions108 helpful votes
Check-in took awhile because I was waiting behind several couples, but at least the staff realised that and diverted a few to other counters. Check out didn't take as long because it was down to the wire and checked out right before noon. The deluxe king room I was in was plenty spacious for one person, so no complaints there? Slept ok for the most part, probably wasn't really noisy where I was cos the room I stayed in was away from the lifts? The in-room amenities was alright, but I also didn't use everything like the iron and hair dryer. Didn't spend a lot of time in the pool, but the water seemed a little murky/cloudy. Pool time is only limited to 30-minute sessions because of the times we're in, but otherwise not crowded at all LOL If you're an in-house guest, they provide a van shuttle to both KLCC and Pavilion on a first come, first served basis on Saturdays and Sundays. My main complaint about the experience was the only thing the hotel has no control over: the basement parking lot because it's run by a third party.
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Date of stay: April 2021
Rooms
Location
Service
Room Tip: Room away from the lifts is pretty quiet?
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Kezsin wrote a review Apr 2021
Kuala Lumpur, Malaysia184 contributions144 helpful votes
Being a resident, a staycation at the InterContinental Kuala Lumpur was perhaps an apt choice since we are Spire Ambassador and not having had any opportunity to stay within the IHG during the MCO. Firstly, we made a good choice by driving a small car as the car park can be quite daunting for big or LWB cars. The entrance to the car park is quite discreet, and the lighting makes it clouded with uncertainty. Guests are actually directed to park at B2 - and for a first timer, that alone can be quite a task. My suggestion for this 5-star hotel is to at least make the car park entrance more prominent, repaint in brighter colours, add a heck lot more of lighting, and at least paint or mark the passage for guests to be directed to B2. That would be a lot of help. The car park space ... now thats something we got to live with. The lobby area is impressive - tucked at the other end of the car park lifts. But functional. However, the greeting and staff behind the counter could do with more training. Perhaps due to the limited number of guests, their shine has somewhat dulled a little. Otherwise, check in was quite efficient, just missing a little gloss. The lifts to the room are super efficient compared to some InterContinentals we have had the privilege of staying in. On first impression, rooms look a little tired although it is very distinctly an InterContinental room with its feel. The aura could be a little more uplifting. Show area is somewhat crammed, despite it being a Club Room on the 25th. Not much of a view other than a construction site at the intersection, and good thing was that the traffic noise was dampened though the occasional sirens crept in giving us a feeling of being in NYC. I used the gym facilities - and there was a cloth and sanitiser on a bench - encouraging everyone to use to before and after. I shudder to think that the cloth has never been replaced or at least washed. Breakfast was above average. Was expecting more from the InterContinental's reputation of having a feast for a spread. What drew me back was the number of people using the same spoon for common dishes - and the thought that if one of them was positive, that would have created a super cluster. Overall, a good stay and a great sleep - mattress and pillows were fresh and firm. Plus a 10 minute walk to KLCC - it is quite a central location to be in if you wish to be nearer to KLCC. Conversely, it is a 10 minute drive to Bukit Bintang - (add another 5 minutes to get out of the car park). This property will truly be a jewel if little gems like this are attended to and polished.
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Date of stay: April 2021
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1 Helpful vote
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Eric H wrote a review Apr 2021
15 contributions1 helpful vote
It was a getaway trip for my wife and I especially after MCO 1.0, dealing with post MCO1.0 adjustments, work and etc. I am very pleased with the service by the staff. They really made me felt at home and comfortable. Summary: clean, spacious enough, great service. The only thing I think it can be improved would be the breakfast (eg: more variety, taste can be improved) and also the smell of smoke in the toilet, probably due to the previous guest who stayed in the room. Yup, I will return if I want to pamper myself in future.
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Date of stay: March 2021Trip type: Travelled as a couple
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PRICE RANGE
US$92 - US$141 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental kuala lumpur hotel kuala lumpur, kuala lumpur nikko hotel, nikko kuala lumpur
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
473
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Frequently Asked Questions about InterContinental Kuala Lumpur
Which popular attractions are close to InterContinental Kuala Lumpur?
Nearby attractions include Hauntu (0.3 km), Masjid As-Syakirin (0.3 km), and Kun Yam Thong Temple (0.3 km).
What are some of the property amenities at InterContinental Kuala Lumpur?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at InterContinental Kuala Lumpur?
Top room amenities include a minibar, a flat screen TV, and a bidet.
What food & drink options are available at InterContinental Kuala Lumpur?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Kuala Lumpur?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to InterContinental Kuala Lumpur?
Conveniently located restaurants include Sushi Hibiki, Antipodean Tan & Tan, and Fuego at Troika Sky Dining.
Are there opportunities to exercise at InterContinental Kuala Lumpur?
Yes, guests have access to a pool and a fitness centre during their stay.
Does InterContinental Kuala Lumpur have an airport shuttle?
Yes, InterContinental Kuala Lumpur offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Kuala Lumpur offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Kuala Lumpur?
The staff speaks multiple languages, including English, German, Chinese, Japanese, Indonesian, Malay, and Tamil.