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Shangri-La Hotel Kuala Lumpur

Traveller (4575)
Room & Suite (1429)
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Overview
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11 Jalan Sultan Ismail, Kuala Lumpur 50250 Malaysia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Additional information
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Offers from Shangri-La Hotel Kuala Lumpur
Offers & Announcements:Lunar Celebration
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7 906)
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6 772 results
Traveller rating
5 052
1 255
325
80
60
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5 052
1 255
325
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Show reviews that mention
All reviews horizon club lemon garden arthur's bar petronas towers chocolate fountain lobby lounge our honeymoon upgraded to a suite fantastic hotel pool area is breakfast buffet five star hotel club room an upgrade monorail station late check bukit bintang
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1 - 5 of 6 772 reviews
Reviewed today

Stayed here for 2 nights over New Year's - nice hotel, very clean, conveniently located to the KLCC area. Very professional staff throughout the hotel. We had a very pleasant experience right from the check-in through to the check out process.

Date of stay: December 2018
Thank DeeanaIreland
Reviewed yesterday

staff are very corteous , excellent service , good location could not ask for better. we landed late night by chance the night manager worked us out a last minute deal and everything worked out well till we checked out conceirge service was excellent as...More

Date of stay: January 2019
Thank Kali7_14
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded yesterday

Dear Guest, Thank you for staying with us and for taking the time to leave your feedback! I'm glad to hear that you had a seamless check in experience and enjoyed your stay. I will thank the front office team for their efforts. Take care...More

Reviewed yesterday via mobile

My stay started off amazing. I was very early and expected to drop off luggage and get my room hours later. The woman checking me in (sorry I didn’t get her name!!) was superb though because she got me a room 4 hours before check-in...More

Date of stay: December 2018
1  Thank amastreani
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded yesterday

Dear guest, Thank you for choosing Shangri-La Hotel, Kuala Lumpur! We're happy to note that your check in experience was seamless and that our service, dining standards and facilities have met your expectations. Thank you for taking the time to leave us your feedback. We...More

Reviewed yesterday via mobile

Dear Team Thank you for arranging the Birthday Cake & the Champagne bottle. It was indeed a surprise for my fiance. Really love the lobby atmosphere during the Christmas season. Hope to come back again in the future. Thank you once again.

Date of stay: December 2018
Thank Ranya_Angel
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded yesterday

Dear Guest, Thank you for choosing Shangri-La Hotel, Kuala Lumpur! You are very welcome and we're glad to have made you and your fiance's stay with us extra special! Looking forward to welcome you back soon. Best regards, Gonzalo Duarte Silva General Manager

Reviewed 2 days ago

Stayed 1 night when flying back home to Riga from Bali. Staff at the reception was very polite and helpful. Location is excellent walking distance to all shopping centers in Bukit Bintang and Petronas twin towers, breakfast was excellent with outstanding wide choice of different...More

Date of stay: November 2018
Thank Eriks S
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 2 days ago

Dear Guest, Thank you for staying with Shangri-La Hotel, Kuala Lumpur! I'm glad to hear that our service, convenient location, dining and facilities had made your short stay with us extra special. Thank you for taking the time to provide us your feedback and we...More

View more reviews
About
Description
Shangri-La Hotel Kuala Lumpur, an award winning 5-Star luxury hotel renowned for its consistent extraordinary customer service, culinary and fine dining experience. Located in the heart of Kuala Lumpur's commercial, More entertainment and shopping district with easy access to most tourist attractions. The only hotel in KL that sits within beautiful lush gardens offering extensive meetings facilities, large multi-divisible ballroom along with wide variety of guest rooms, 101 suites and a Horizon Club that caters to business/ leisure travellers, MICE delegates as well as high profile guests and socialites. It's an extraordinary place to stay, dine and meet in KL! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Free Parking
Bar/Lounge
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
,
Spa
,
Luxury
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
,
Spa
,
Luxury
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
662
Price range
US$104 - US$193 (Based on Average Rates for a Standard Room)
Also Known As
Shangri La Kuala Lumpur
,
Shangri La Hotel Kuala Lumpur
Location
Malaysia > Wilayah Persekutuan > Kuala Lumpur
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
,
Spa
,
Luxury
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
662
Price range
US$104 - US$193 (Based on Average Rates for a Standard Room)
Also Known As
Shangri La Kuala Lumpur
,
Shangri La Hotel Kuala Lumpur
Location
Malaysia > Wilayah Persekutuan > Kuala Lumpur
Photos
Traveller (4 575)
Room & Suite (1 429)
Dining (497)
Pool & Beach (191)
Amenities (65)
Business Centre & Event Rooms (15)
Family and Play Areas (12)
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Questions & Answers
Ask a question
herasaif4
26 December 2018|
AnswerShow all 5 answers
Response from snid9701 | Reviewed this property |
Sorry I meant monorail
1
Vote
Pavanpk2791
23 December 2018|
AnswerShow all 3 answers
Response from peterpX6695FN | Reviewed this property |
For self driving, you may either get the conciege to help you upon arrival or prebook them before your trip.
1
Vote
99howardt
8 December 2018|
AnswerShow all 3 answers
Response from LeicesterCityFan12 | Reviewed this property |
If you book a club room you get breakfast, unlimited tea and coffee, afternoon tea and early evening cocktails with canapes.
2
Votes
Room Tips
"sun facing rooms are good"
Kali7_14
yesterday
Read review
"Premier Rooms are quite spacious"
ninaad_14
2 weeks ago
Read review
"Ask for a higher floor (15+) for a better view"
vesmonk
3 weeks ago
Read review
"You can request and they will do their best to accommodate (I even got upgraded)"
benjaminwft
3 weeks ago
Read review
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