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Shangri-La Hotel Kuala Lumpur

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Traveller (4395)
Room & Suite (1372)
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Overview
Hotel website
E-mail hotel
11 Jalan Sultan Ismail, Kuala Lumpur 50250 Malaysia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
Hotel website
Offers from Shangri-La Hotel Kuala Lumpur
Offers & Announcements: 15% off Room, Dining, Spa
Hotel deals
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Rooms
04 Nov05 Nov
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1 room, 2 adults, 0 children
Standard Room
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Reviews (7 793)
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6 678 results
Traveller rating
4 973
1 243
323
80
59
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LanguageEnglish
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4 973
1 243
323
80
59
Show reviews that mention
All reviews horizon club lemon garden arthur's bar petronas towers chocolate fountain lobby lounge our honeymoon upgraded to a suite fantastic hotel breakfast buffet pool area is five star hotel club room an upgrade monorail station late check bukit bintang
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1 - 5 of 6 678 reviews
Reviewed 2 days ago

It seems you can always count on Shangri La staff to deliver consistent excellence. The hotel facilities are of a very high standard but this is the easiest part of running a 5-star hotel. The standard of upkeep is also very high, everything is clean...More

Thank Adam C
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded yesterday

Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Kuala Lumpur and for the fantastic review of your stay experience. I am truly delighted to learn that you had an enjoyable stay with us. We look forward to being of service...More

Hotel's Favourite
Reviewed 14 January 2018 via mobile

Arrived at airport to be greeted by our hotel pick up. Lovely drive in Mercedes E class with Wifi. Arrived at the hotel to a lovely warm welcome to be greeted for our anniversary. Was swiftly taken to our suite and checked in at the...More

3  Thank Asif K
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 15 January 2018

Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Kuala Lumpur during your anniversary celebration and for the fantastic review of your stay experience. I am truly delighted to learn that you had an enjoyable stay in our Horizon Club. We...More

Reviewed 3 days ago via mobile

Location very central for Petronas towers and other interesting places. Breakfast amazing. Service is top. We could also use th Club facilities with high tea in the afternoon. We stayed her one night and enjoyed it very much. Parking in the buildingMore

Thank Mackster Z
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 2 days ago

Dear Guest, Thank you for your kind patronage at Shangri-La Hotel, Kuala Lumpur and for taking the time to share this positive review! I am delighted to know that you have an overall enjoyable experience throughout your stay with us and greatly appreciate your kind...More

Reviewed 4 days ago via mobile

Really nice hotel, excellent staff , we had the basic room which was nice. Would recommend highly , good quality for the price. Pool area is not so nice but didn't really matter for us as our trip was to visit Kuala Lumpur not staying...More

Thank Clem938
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 2 days ago

Dear Guest, Thank you for your kind patronage at Shangri-La Hotel, Kuala Lumpur and for taking the time to share this positive review. I am delighted to know that you have an overall enjoyable experience throughout your stay with us and greatly appreciate your kind...More

Reviewed 4 days ago via mobile

We stayed in this lovely hotel in KL to be handy to both the KL Tower and The Petronas Twin Towers. It was both. Lovely room, great service and good for food and drinks. The staff arranged tickets for the Petronas Towers and recommended a...More

Thank I H
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 2 days ago

Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Kuala Lumpur and for the fantastic review of your stay experience. I am truly delighted to learn that you had an enjoyable stay with us. We look forward to being of service...More

View more reviews
About
Description

Shangri-La Hotel Kuala Lumpur, an award winning 5-Star luxury hotel renowned for its consistent extraordinary customer service, culinary and fine dining experience. Located in the heart of Kuala Lumpur's commercial, entertainment and shopping district with easy access to most tourist attractions. The only hotel in KL that sits within beautiful lush gardens offering extensive meetings facilities, large multi-divisible ballroom along with wide variety of guest rooms, 101 suites and a Horizon Club that caters to business/ leisure travellers, MICE delegates as well as high profile guests and socialites. It's an extraordinary place to stay, dine and meet in KL!

Food & drink at the hotel
Lobby Lounge at Shangri-La Hotel
30 reviews
Cuisines: International
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Free Parking
Bar/Lounge
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Breakfast included
 
Hotel class
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Contact Information
Hotel website
E-mail hotel
HOTEL STYLE
Centrally Located, Luxury, Park View, Romantic
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
662
PRICE RANGE
US$98 - US$195 (Based on Average Rates for a Standard Room)
Also Known As
shangri la kuala lumpurshangri la hotel kuala lumpur
Location
MalaysiaWilayah PersekutuanKuala Lumpur
Photos
Traveller (4 395)
Room & Suite (1 372)
Dining (499)
Pool & Beach (191)
Amenities (65)
Business Centre & Event Rooms (15)
Family and Play Areas (12)
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Questions & Answers
Ask a question
pink1987
12 October 2018|
AnswerShow all 14 answers
Response from Sanitv | Reviewed this property |
Taxi is a fair mean of transportation from KLIA, the system at the airport is efficient and the price is excellent.
1
Vote
snid9701
16 September 2018|
AnswerShow all 6 answers
Response from Adrian S | Reviewed this property |
There is the Central Market which is a lovely place to visit and the Petaling Street market which is more a Chinese market. You can take the train which is just a minute from the Shangri La and it will drop you of right at... More
0
Votes
snid9701
16 September 2018|
AnswerShow all 4 answers
Response from Vasos P | Reviewed this property |
Yes there is a market at Bukit Bintang (near Jalan Alor) and China Town which is about 30 minutes away by monorail. You can get directions from concierge. Best regards Vasos
1
Vote
Room Tips
"Make sure you get the executive club privilege - well worth it"
605hughs
6 days ago
Read review
"Always Choose Pool View Rooms"
MohamedF508
1 week ago
Read review
"You owe yourself to try out Shang Palace for their authentic Cantonese cuisine!"
EweAun
1 week ago
Read review
"i chose to stay at level 5, though it is low floor, its OK."
choonwail
1 week ago
Read review
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