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Shangri-La Hotel Kuala Lumpur

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Traveller (4179)
Room & Suite (1356)
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Overview
  • Excellent74%
  • Very good19%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“horizon club”(964 reviews)
“lemon garden”(263 reviews)
“arthur's bar”(87 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Offers from Shangri-La Hotel Kuala Lumpur
Special Price: Secret Deal: Save 15%
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Offers from Shangri-La Hotel Kuala Lumpur
Special Price: Secret Deal: Save 15%
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7 627)
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6 560 results
Traveller rating
4 877
1 227
321
78
57
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4 877
1 227
321
78
57
Show reviews that mention
All reviewshorizon clublemon gardenarthur's barpetronas towerschocolate fountainlobby loungeour honeymoonupgraded to a suitefantastic hotelbreakfast buffetpool area isfive star hotelclub rooman upgrademonorail stationlate checkbukit bintang
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1 - 5 of 6 560 reviews
Reviewed today

Stayed here in a horizon club room for 3 nights in July this year after travelling from koh Samui. Check in was very fast and we were brought to our room by a member of staff. Our room was amazing with fabulous views of the...More

Thank ciara b
Hotel's Favourite
Reviewed 14 January 2018 via mobile

Arrived at airport to be greeted by our hotel pick up. Lovely drive in Mercedes E class with Wifi. Arrived at the hotel to a lovely warm welcome to be greeted for our anniversary. Was swiftly taken to our suite and checked in at the...More

1  Thank Asif K
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 15 January 2018

Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Kuala Lumpur during your anniversary celebration and for the fantastic review of your stay experience. I am truly delighted to learn that you had an enjoyable stay in our Horizon Club. We...More

Reviewed yesterday via mobile

Stayed at Shangri-La KL for 2 weeks in July. Room is big and spacious although the furniture looks a bit dated. But overall still comfortable. Full set of toiletries provided and also includes free wifi, iron and ironing board, hair dryer and complimentary bottles drinking...More

Thank Kathleen N
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded yesterday

Dear Guest, Thank you for choosing to stay with us and for giving us such a wonderful review on TripAdvisor. We are delighted to know that you had an enjoyable stay with us and that our staff services and facilities lived up to your expectations....More

Reviewed 2 days ago

Great service, the height of being looked after, in the city of KL. Would highly recommend, executive service is second to none. Food was great and rooms catered for all needs. Although there are some great hotels in KL this defo far up at the...More

Thank malihayakub
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 2 days ago

Dear Guest, Thank you for your kind patronage at Shangri-La Hotel, Kuala Lumpur and for taking the time to share this positive review. I am delighted to know that you have an overall enjoyable experience throughout your stay with us and greatly appreciate your kind...More

Reviewed 3 days ago

Shangri-La KL is wonderful. I stayed one of the suites with a beautiful view of the city. Sizeable with a very comfortable bed, an excellent master bath with a TV that I could watch while in the bathtub and another guest toilet. The sitting area...More

1  Thank Fennel M
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 2 days ago

Dear Guest, Thank you for choosing to stay at Shangri-La Hotel, Kuala Lumpur and for this amazing detailed review of our hotel. I am glad to learn that you had an excellent stay experience with us and your lavish praise on our staff service will...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Free Parking
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Wheelchair Access
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$114 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Kuala Lumpur
#1 Family Hotel in Kuala Lumpur
#3 Spa Hotel in Kuala Lumpur
#3 Business Hotel in Kuala Lumpur
#5 Luxury Hotel in Kuala Lumpur
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$114 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Kuala Lumpur
#1 Family Hotel in Kuala Lumpur
#3 Spa Hotel in Kuala Lumpur
#3 Business Hotel in Kuala Lumpur
#5 Luxury Hotel in Kuala Lumpur
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (4179)
Room & Suite (1356)
Dining (494)
Pool & Beach (191)
Amenities (65)
Business Centre & Event Rooms (15)
Family and Play Areas (12)
Questions & Answers
Ask a question
carlos501b
16 July 2018|
AnswerShow all 4 answers
Response from shobhit3456 | Reviewed this property |
Yep. Club Suites have a powder room attached to lounge and a large bath attached to bedroom.
0
Votes
Simon H
7 July 2018|
AnswerShow all 7 answers
Response from Ted M | Reviewed this property |
No self laundries in all 5* hotels .But You have a sink and can wash anything You want. Iron is there in the room
2
Votes
Rajesh T
26 June 2018|
AnswerShow all 8 answers