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Mandarin Oriental, Kuala Lumpur

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Traveller (3747)
Room & Suite (1125)
Dining (399)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
Situated adjacent to the iconic PETRONAS Twin Towers, Mandarin Oriental, Kuala Lumpur is the city's leading luxury hotel with 643 well appointed rooms, suites and serviced apartments. Delight your senses with an array of cuisines showcased in ten innovative outlets. Escape Kuala Lumpur's urban bustle at The Spa with rejuvenating facials, body treatments and award winning Signature Therapies for a holistic wellbeing. Take a dip at the infinity edge pool overlooking the spectacular city skyline or be mesmerized by the magnificent display of KLCC Lake Symphony Fountain at the Esplanade KLCC.
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Property amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Free Parking
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Paid Internet
Tennis Court
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Park View
Luxury
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Complimentary 4th Night
5 923Reviews
3 930Photos
67Q+A
100Room tips
Traveller rating
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Popular mentions
After a long time I stayed at the MO KL and had an extremely professional and courteous experience in the 24th floor lounge in particular the service from Yi Tong from the Club floor, his attitude and customer focus was not only professional but fantastic!!! Lounge experience at
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Hotel's Favourite
I stayed here Dec 26 to 28 and returned again Jan 2 to Jan 5 , Very central to all KL has to offer from shopping to entertainment areas and food malls as well as the Petronus Towers of course.The hotel is the most beautifully appointed and oozes ambience of the highest
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Response from Frank S, Manager at Mandarin Oriental, Kuala Lumpur
Responded 15 Jan 2019
Dear ralph j Thank you very much for your glowing endorsement on our hotel’s facilities, location and Concierge service. I am delighted to read how much you enjoyed yourself and look forward to welcome you back for another fantastic stay in the near future. Your loyal patronage toward our Mandarin Oriental Hotels and high recommendation is much appreciated. Cheers Frank P Stocek General Manager
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I’ve had the chance to stay at various hotels around klcc area due to business need. Since my first stay in MO few months ago, I’ve never stayed in other hotels afterward when I’m on business trip in KL. This is an outstanding hotel when it comes to hospitality and services
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Response from Frank S, General Manager at Mandarin Oriental, Kuala Lumpur
Responded yesterday
Dear shahidanw I am elated to receive your brilliant endorsement on our hotel’s facilities and exemplary service. Mimie and the team are thrilled to receive your lavish praise as it is our mission to completely delight and satisfy our guests. We greatly appreciate your loyal support toward our hotel and look forward to welcome you back to your home in KL soon. Cheers Frank P Stocek General Manager
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I have stayed here a couple of times and I love it. We stayed over Christmas 2018 and it was magical the decorations were beautiful and the tree is always massive. The little treats left for us were also a lovely touch. The carol singers and selfie booth were also great. The
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Response from Frank S, General Manager at Mandarin Oriental, Kuala Lumpur
Responded yesterday
Dear Kaylie G It’s awesome to hear of your family’s amazing experience on this occasion. I am truly pleased that you enjoyed all aspects of your stay with us and thank you for your kind patronage. We await your return in June! Cheers Frank P Stocek General Manager
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Our stay in Mandarin Suite was amazing. A pool was great. Breakfast nice and delicious. There was very wide choice of selection, the honey was so special. View amazing. A really excellent hotel. Thank you :)
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Review collected in partnership with this hotel
Response from Frank S, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 3 days ago
DearOnAir65865310685 I am delighted to hear of your amazing experience on this occasion and look forward to welcome you back for another fabulous stay and many more delectable delights at Mandarin Oriental! Cheers Frank P Stocek General Manager
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Mandarin Room, bathroom
Mandarin Room, bedroom
Mandarin Room
Mandarin Room, living room
Beautiful room and view
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123456225
Yes the hotel has a laundry service but no DIY facilities. There must be some locally but we didn’t venture v far. Sorry can’t help more.
1 vote
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Expect this is too late - but in case not, yes! You can call them direct to be picked up by Mercedes and add to your bill: or join the MO Club before you go and select it as one of your free add ons. I used this service fro the airport for free, and then back which I paid for - excellent driver; friendly and careful!!
0 votes
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Hi, I am pretty sure you can have breakfast and lunch at the pool but I do not k ow whether or not non guests are allowed to spend the day at the pool... you might want to reach out and ask, they are extremely nice. Hope this helps
1 vote
I know they do have rooms for smoker. When you make the reservation make sure you indicate you prefer a room for smokers.
0 votes
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Hi, I wasn't charged when I used them earlier in the year but I suppose a quick email would clear it up for sure. I do think they expect you to purchase a drink/snack when you use any of the poolside facilities, but all things considered it is not expensive and the service is one of the best I have ever seen..
1 vote
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12345614
"Mandarin suite"
"Get a room with a view of the towers, definitely worth it!"
"Mandarin room is beautiful and spacious, but I strongly recommend to book a club room to enjoy the club benefits."
"book a Club Room"
"Ask for high floor , non-smoking room."
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PRICE RANGE
US$158 - US$226 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, kuala lumpur hotel kuala lumpurmandarin kuala lumpurkuala lumpur mandarin oriental
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
643
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