We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Kuala Lumpur Shaw Parade

Traveller (737)
Room & Suite (223)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Mercure Kuala Lumpur Shaw Parade is located close to modern shopping malls, various choices of dining venues and places of interest. Set in Pudu with its rich history and heritage, the hotel features 213 modern and contemporary guestrooms, 3 customizable function spaces and a rooftop pool. Mercure Kuala Lumpur Shaw Parade also features all day dining outlet; the Chorak Restaurant, a Lobby Lounge and a rooftop bar with a breathtaking view of the city. Each bedroom is equipped with an LED television, an in-room safe, a mini-bar and coffee and tea making facilities.
Read more
Property amenities
Pool
Room service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Airport transportation
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair Access
Show more
Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Safe
HOTEL CLASS
Hotel links
Visit hotel website
458Reviews
781Photos
49Q+A
31Room tips
Traveller rating
  • 203
  • 192
  • 43
  • 8
  • 12
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
+1
Been almost a year have not check-in. Staff still maintain good standard service, from front office house keeping, waiter, security still perfect. Roof top swimming pool have upgraded with sun shades. Weekday ( Monday-Friday ) set lunch looks delicious. Worth it to give it a
Read more
Response from MercureKualaLumpur, General Manager at Mercure Kuala Lumpur Shaw Parade
Responded yesterday
Dear kengwahw , Welcome back! We still very much appreciate your support, 5 star ratings and comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback from one of our best supporters. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager
Read more
+7
Very nice hotel on the fringes of Bukit Bintang, easy access from Imbi monorail station and Times Square shopping centre. Spacious rooms including everything you need such as safe, tea and coffee making facilities, free bottled water daily, large bed, writing desk, sofa, lots
Read more
Response from MercureKualaLumpur, General Manager at Mercure Kuala Lumpur Shaw Parade
Responded yesterday
Dear Hazzpel1 , We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager
Read more
On my recent visit I noticed a remarkable improvement in customer service. Reception was fast and efficient and eager to assist. Dinning room which can be a little overcrowded in busy hours offered a good menu selection. Rooms were spotlessly clean and spacious offering
Read more
You can try all kinds of the Malaysian signature foods at the breakfast buffet. The menu seems to change everyday. All the food tasted perfect!! I had an amazing front view of the sunrises out of the big windows in my room on the 15th floor every morning. The hotel staffs were
Read more
Response from MercureKualaLumpur, General Manager at Mercure Kuala Lumpur Shaw Parade
Responded yesterday
Dear Traveltacoat , We very much appreciate your awesome comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback, and we were able to meet your expectations also that you enjoyed the breakfast spread prepared by our Chef. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager
Read more
I would call it “the best Mercure brand hotel “. So clean and so cosy! Pretty new. Reception looks like a small library. Small bar around the cone with different way to seat. Very nice rooms. You don’t want to go out of it! Very nice place for breakfast. Again so cosy. Nice
Read more
Response from MercureKualaLumpur, General Manager at Mercure Kuala Lumpur Shaw Parade
Responded 4 weeks ago
Dear 322vladimirt, First of all, thank you for your support! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is an honor to receive such highly rated ranking of us in your feedback. I will share your comments with our team and especially Ms. Norashidah. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Room
Everything you need
PreviousNext
12345645
Do you have a restaurant? If so do you serve gluten free food?
Is there free wifi in the rooms?
Yes there is free unlimited wifi (unlike some places which sets a limit of 2 hrs per login) for unlimited users. The concierge or counter will provide you with the details in your room keycards together with breakfast information upon checking in. So far I had only needed to reset the account once as it was valid for 3 days.
1 vote
Show all answers
How much is the parking fee per night for Le Accor Hotels club members? Is the parking nearby?
Hello.. parking is within the hotel building itself. Shared with the mall.. fees is RM10 per 24hrs..
2 votes
Show all answers
How much is the parking fee per night for Le Accor Hotels club members? Is the parking nearby?
Yes, hotel guest @ RM10 overnight with multiple entries within 24 hrs.
0 votes
Show all answers
Understand there is a anti-ICERD held in KL on 08 dec 2018. Is it safe to travel to KL?
Yes very safe
0 votes
Show all answers
PreviousNext
12345610
"We stayed on the 17th floor and the views were great!"
"Rooms away from the lift lobbies are quieter (though you might need to walk a little)"
"Upper Floors for good city view"
"Some traffic noise so higher floors are better."
"Book rooms on higher level for best city view"
PreviousNext
1234567
PRICE RANGE
US$45 - US$69 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
213
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing