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The Gardens-A St Giles Signature Hotel & Residence

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Mid Valley City, Lingkaran Syed Putra, 59, Kuala Lumpur 59200 Malaysia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (926)
360
Panoramas (16)
Room & Suite (543)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 20/10/06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Gardens-A St Giles Signature Hotel & Residence
Updated 20/10/06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#60 of 670 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
Designed to meet the needs of business and leisure travelers who seek an enhanced stay, The Gardens-A St Giles Signature Hotel & Residences is centrally located in the vibrant city of Kuala Lumpur within the precinct of The Gardens, Mid Valley City. Its strategic location combined with unpretentious and warm Malaysian hospitality transforms your ordinary hotel stay into a totally fulfilling experience. The hotel's 647 premier accommodations with 448 elegantly furnished guestrooms at The Gardens Hotel and 199 luxuriously spacious fully serviced residences at The Gardens Residences provides total comfort in well-designed and contemporary decor. Privacy is assured for hotel and residences guests as there are separate entrances and lobbies for each yet access to facilities is seamlessly linked through the 5th and 6th floors of the complex. The Gardens-A St Giles Signature Hotel & Residences is the first hotel in Malaysia to offer a non smoking environment throughout its guestrooms and enclosed areas. Linked to The Gardens Mall, it is surrounded by a shopping haven featuring key tenants in the form of Robinsons, Isetan, Premier Golden Screen Cineplex as well as over 200 premium branded boutiques and international offices in The Gardens North & South Towers. Undoubtedly, Mid Valley City, Kuala Lumpur is one of Malaysia's favourite destinations providing the most compelling leisure, hospitality, retail and office opportunity in South East Asia. With so much to offer and the world at your doorstep, The Gardens-A St Giles Signature Hotel & Residences is a smart and inspired choice to stay.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Nightclub / DJ
Kids pool
Airport transportation
Wifi
Outdoor pool
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
Malay

Location

Full view
99Great for walkers
Grade: 99 out of 100
163Restaurantswithin 0 km
12Attractionswithin 0 km
1371Reviews42Q+A100Room tips
Traveller rating
  • 424
  • 637
  • 186
  • 57
  • 67
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Popular mentions
Zip Zing wrote a review Apr 2021
Auckland Central, New Zealand406 contributions24 helpful votes
+1
Stayed 8 days in the hotel whilst we did some work and caught up with friends in KL. Handily located by the Mid Valley Mall and easy Grab ride to ventral city locations. Comfortable room on the 36th floor with balcony and good views across the city. Great outdoor pool on one of the lower levels. The only weird thing that happened was we enquired into a shuttle to the Airport and were told by a staff member that the only one available was at 1am in the morning which we found to be untrue. Im glad we didnt book it. Recommend
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Date of stay: May 2020
Rooms
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Upper floors for better views and less traffic noise.
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Response from Gardens St Giles, General Manager at The Gardens-A St Giles Signature Hotel & Residence
Responded 20 Apr 2021
Dear K2557WAkimd, Thank you for choosing to stay at The Gardens Hotel & Residences, we hope you enjoyed your stay just as much as we enjoyed having you. Indeed the hotel is in a prime jewel location with quick access to the city and with plenty of public transportation mode. It is delightful to know you enjoyed the skyline views from your room as well as the infinity pool. Nevertheless please accept our apologies for the shuttle information, we will look into this matter internally for further improvements. The team and I looks forward in having you again, stay safe and be well. Best regards, BE Lim General Manager
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Aidadaud wrote a review Dec 2020
5 contributions6 helpful votes
Had a wonderful stay here. Nija successfully made our anniversary a beautiful memory. She managed to accomodate requests in short span of time. Good, attentive & efficient service throughout & a pleasant environment. Many thanks to the team!
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Date of stay: November 2020Trip type: Travelled as a couple
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Response from Gardens St Giles, General Manager at The Gardens-A St Giles Signature Hotel & Residence
Responded 06 Dec 2020
Thank you for leaving us a wonderful review. It was a pleasure hosting you and thank you for celebrating your special day with us. We are glad to hear on your memorable stay and appreciate your kind compliments to Nija and the team. We hope to welcome you back soon, until then stay safe. Best Regards, BE Lim General Manager
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Ms Chan wrote a review Sep 2020
Johor Bahru, Malaysia12 contributions
Hotel is in good location but the car park nearest to hotel is not clearly highlighted in the basement parking lots. We walk quite a distance from one end to another end to arrive at hotel lobby with our luggage. Very happy with their clean and comfortable room but it's a pity that the room air con is not cold. Not sure if it is only our room (1016) problem or they set the temperature for cost savings. The swimming pool and gym facilities is good. Overall our stay is pleasant especially with the low rate due to Covid.
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Date of stay: September 2020
Value
Location
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Response from Gardens St Giles, General Manager at The Gardens-A St Giles Signature Hotel & Residence
Responded 06 Oct 2020
Dear Chanlew, Thank you for taking the time to review us and share your recent experience at The Gardens Hotel & Residences. It was indeed a pleasure hosting you and delighting to know you had a pleasant stay. The safety and comfort of our guests remains as a priority especially during these times. The nearest parking to Hotel Lobby is Zone B (purple walls) however we do apologies on the shortfalls and inconveniences you've encountered. Rest assured the air-conditioning issue has been highlighted to the respective department to avoid such happenings in the near future and serve you better. We are glad you enjoyed the hotel facility too and hope to welcome you back, till then stay safe. Thank you and best regards, BE Lim, General Manager
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Phui H wrote a review Aug 2020
Ipoh, Malaysia18 contributions3 helpful votes
This is the first time we booked one bedroom apartment. The location is super as it is connected to Gardens Mall. Since we have kids, it is very convenient to drop them back at the hotel when they are tired. Due to Covid, we are unable to enjoy the pool as it is closed for kids under 12 years old. However, it is compensated by the big bathtub in the room. Our room did not include breakfast so we make our own. It is very convenient because there’s a kitchenette provided. The room is clean and there’s a sticker to indicate the room has been sanitized before we check in, we opted no housekeeping for our entire stay due to Covid. The furniture however looks aged and carpet doesn’t feel very nice for our bare feet. We got the room at a very discounted rate, it is still acceptable for the value, I’m not quite sure it will be if the rates bounced back to the usual. In conclusion, it’s a good staycation for a small family like us.
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Date of stay: July 2020Trip type: Travelled with family
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Response from Gardens St Giles, General Manager at The Gardens-A St Giles Signature Hotel & Residence
Responded 12 Aug 2020
Dear PhuiH1, Thank you so much for sharing your experience with us, it gives us satisfaction to hear you enjoyed your stay in our location. With everything within reach we really do offer families a cozy staycation with all sorts of convenience met. We hope to welcome you back again soon. Best regards BE Lim General Manager
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Jordan wrote a review Jul 2020
1 contribution
We had company event and we received 5 stars service. Staffs are well allocated with fast and efficient. Person In charge was assigned for ensuring smooth running event. Satisfied on the service and facility! Room is spacious and clean. Awesome!
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Date of stay: July 2020
Rooms
Cleanliness
Service
Trip type: Travelled on business
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Response from Gardens St Giles, General Manager at The Gardens-A St Giles Signature Hotel & Residence
Responded 29 Jul 2020
Dear Jordan_Peh, Thank you for your review. We are honoured that you chose to stay and have your event with us. Your comments really made our day and we appreciate your mention of our service and facility. We look forward to having you soon again The Gardens Hotel and Residences. Best regards, BE Lim General Manager
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PRICE RANGE
US$55 - US$108 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the gardens hotel and residences, gardens hotel kuala lumpur, the gardens hotel residences
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
448
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Frequently Asked Questions about The Gardens-A St Giles Signature Hotel & Residence
Which popular attractions are close to The Gardens-A St Giles Signature Hotel & Residence?
Nearby attractions include The Rift (0.3 km), Mid Valley Megamall (0.3 km), and The Gardens Mall (0.1 km).
What are some of the property amenities at The Gardens-A St Giles Signature Hotel & Residence?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at The Gardens-A St Giles Signature Hotel & Residence?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at The Gardens-A St Giles Signature Hotel & Residence?
Yes, parking is available to guests.
What are some restaurants close to The Gardens-A St Giles Signature Hotel & Residence?
Conveniently located restaurants include Antipodean Mid Valley, Din Tai Fung at The Gardens Mall, and Village Roast Duck.
Are there opportunities to exercise at The Gardens-A St Giles Signature Hotel & Residence?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Gardens-A St Giles Signature Hotel & Residence have an airport shuttle?
Yes, The Gardens-A St Giles Signature Hotel & Residence offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Gardens-A St Giles Signature Hotel & Residence?
Yes, dry cleaning and laundry service are offered to guests.
Does The Gardens-A St Giles Signature Hotel & Residence offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Gardens-A St Giles Signature Hotel & Residence?
Many travellers enjoy visiting Kuala Lumpur City Gallery (3.7 km), Rumah Penghulu Abu Seman (5.7 km), and Istana Negara (4.3 km).
Is The Gardens-A St Giles Signature Hotel & Residence accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.