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The Ritz-Carlton, Osaka

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Traveller (1613)
Room & Suite (877)
Dining (327)
Overview
  • Excellent70%
  • Very good22%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“the club lounge”(56 reviews)
“la baie”(8 reviews)
“herbis plaza”(17 reviews)
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
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Rooms
02 Sep03 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2 112)
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811 results
Traveller rating
599
145
46
11
10
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Time of year
LanguageEnglish
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599
145
46
11
10
Show reviews that mention
All reviewsthe club loungela baieherbis plazabeautiful hoteleuropean stylecover chargeconcierge staffjunior suiteunderground passageturn down servicecorner roomjapanese restaurantnespresso machinerooms are spaciousbusiness tripairport busstayed nights
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1 - 5 of 811 reviews
Reviewed 4 days ago

The Ritz Carlton, Osaka was my first time fantastic experience. The hotel is centrally located which allowed us travel to Kyoto and other tourist sites. All the staff were very helpful and provided outstanding service. The hotel facilities were very clean and of a high...More

1  Thank lee1998
Reviewed 5 days ago

Overall, the Ritz Carlton, Osaka was a First Class experience. As Starwood platinum members, our two rooms were upgraded and Club Lounge access at a discounted rate. The hotel is centrally located which allowed easy day trips to Kyoto and other tourist sites. All the...More

1  Thank spgill7
Reviewed 6 days ago

The staff at the Ritz Osaka is one of the best I've ever experienced. The Club Level provided amazing food and drink - I will certainly remember the team that helped my friends and I fully explore Osaka and the surrounding cities of Kyoto, Kobe,...More

1  Thank Brent H
Reviewed 6 days ago

The team at this hotel is out of this world. Everyone practices the classic Ritz-Carlton service standards. The Club staff, housekeepers, concierges, and the chefs who serve the absolute BEST rice my friends and I found during our two weeks across Japan, Korea, and China....More

1  Thank Ryan C
Reviewed 1 week ago

this hotel used to be great. After 20 years I returned with great expectations and some anticipation, little did I know. The building has not changed, and nothing in it has. It is lived up. Building and furniture, carpets in all public places breath heavily,...More

Thank Rob M
Response from Rory S, Manager at The Ritz-Carlton, OsakaResponded 1 week ago

Dear Rob M, Thank you for taking your time to talk with me today to discuss your feedback and address the points. Once again we apologise for the disappointing experience and trust you will give us the opportunity to make it right on your return...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Room Service
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$294 - US$654 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Osaka
#3 Romantic Hotel in Osaka
#5 Charming Hotel in Osaka
#7 Great View Hotel in Osaka
#19 Quiet Hotel in Osaka
#22 Centrally Located Hotel in Osaka
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$294 - US$654 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Osaka
#3 Romantic Hotel in Osaka
#5 Charming Hotel in Osaka
#7 Great View Hotel in Osaka
#19 Quiet Hotel in Osaka
#22 Centrally Located Hotel in Osaka
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available
Photos
Traveller (1 613)
Room & Suite (877)
Dining (327)
Pool & Beach (52)
Amenities (66)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
MD_PHL
11 August 2018|
Answer
Response from RCOsaka | Property representative |
Dear MD_PHL, Please kindly contact me directly. I will liaise with our Room Reservations team and they will be happy to assist your early Check in. Thank you very much. Yours sincerely, Miki Sato Director of Quality The... More
1
Vote
Google Translation
Wendy D
10 May 2018|
Answer
Response from Kevin S | Property representative |
Dear Wendy D: Thank you for the great question! For incidentals, we pre-authorize JPY20,000 per night. Please let me know if I may assist you further! Looking forwrad to welcoming you to The Ritz-Carlton, Osaka. Best... More
0
Votes
Wendy D
10 May 2018|
Answer
Response from Giovanni D | Reviewed this property |
Wendy hi_I am not sure but some Japanese hotels do not hold an authorization deposit. Best Gio
0
Votes
Room Tips
"stay away from the elevators"
Read review
"I think all rooms would be first class"
Read review
"If it is in your budget then get a club level room"
Read review
"Floors are small -- avoid elevator shafts."
Read review
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