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Kobe Portopia Hotel

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Traveller (689)
360
Panoramas (13)
Dining (124)
Certificate of Excellence

About

Location
Cleanliness
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Certificate of Excellence
Come to the Kobe Portopia Hotel and enjoy a panoramic view of beautiful sunsets, the Osaka Bay and Kobe's enchanting $10 million nightscape. Conveniently located 8 minutes from Kobe Airport, 10 minutes from Sannomiya and 20 minutes from Shin-Kobe Station, the Kobe Portopia Hotel has a complimentary shuttle bus to and from Sannomiya and Shin-Kobe Station throughout the day. With 744 guest rooms, 36 banquet and meeting rooms, the 1,702-seat Portopia Hall, 12 restaurants and bars, and a fitness center and spa facilities, the Kobe Portopia Hotel provides a wide array of services to meet our guests' every need.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Harbour View
Great View
HOTEL CLASS
Hotel links
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Offers & Announcements:Best Rate & Special Bonus
Hotel deals
1 418Reviews
1 167Photos
7Q+A
40Room tips
Traveller rating
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Popular mentions
Getting to the hotel is a mission if you're a budget traveller. Flew to Kansai airport, bus to ferry terminal, ferry to Kobe Train station, train to Portopia hotel, walk from station to hotel. Not the best traveling if you have huge heavy luggage. For women business
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Hotel's Favourite
The hotel was very nice and clean. Check in and check out were smooth and fast. The room was very clean and comfortable. Wifi in room was okay. The location was very good, connected to train station. They have shuttle bus to and from Sannomiya station all day long. Breakfast
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Response from PortpiaHotel, 支配人 at Kobe Portopia Hotel
Responded 10 Sep 2018
Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. It is a great pleasure and honor to see your words "you would definitely stay here again". We truly appreciate your kind comments about check in and check out, room, location and breakfast. If there is anything we can help you with for your next trip, please feel free to ask us anytime. We appreciate your reveiw and hope to welcome you again soon. Best Regards
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Pros: Larger-than-expected rooms Cons: Many. 1) The service was much worse than for other Japanese hotels. For example, they did not have enough steam irons in housekeeping for travelers, but offered no apologies, as if we were supposed to wear wrinkle-free clothes. 2) There are
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If you’re staying here it’s probably because you have an event at the convention center and have to. The hotel is aging and it shows. The rooms are small and the furniture is old and worn. Beds are small and hard. Apparently the largest bed size is a queen and not many are
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Response from kobeportopiahotel, マネージャー at Kobe Portopia Hotel
Responded 1 week ago
Thank you for staying at Kobe Portopia Hotel and taking your time to write a review. We sincerely apologize for inconveniences you experienced during your stay. We have taken your suggestions seriously and have now set up the ironing corner for the ICANN64 participants as a special deal only during the conference period. We'll also discuss other matters you mentioned to improve our service and make your stay comfortable. We appreciate your review and cooperation to enhance our service and hope to welcome you again. Best regards
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The Portopia is an adequate conference hotel, but is showing its age. It is long overdue for an upgrade in décor and fittings, because the rooms feel like they've been 'improved' without any consistent theme or design. On the plus side, the staff were friendly and helpful, the
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Response from PortpiaHotel, 支配人 at Kobe Portopia Hotel
Responded 1 week ago
Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are glad to see your kind words about our staff and happy to know that you enjoyed the breakfast and the night view of Kobe city from 30th floor restaurant. However, we are sorry to hear that several things thoughout your stay did not meet your expectaions,especially about the facility's price and the distance from the city. As it has been more than 39 years since we opened, rooms and restaurants are being renovated in sequence. We appreciate your reveiw and hope to welcome you again. Best Regards
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12345688
Hello! I forgot many things, but after arrival we used AirPort shuttle to the port, than ferry to Kobe airport and than small electric train directly to Portopia. Not expensive, as I remember. It was not very complicated. And It took about 90 minutes( I hope:-)) To get to Sannomiya station( cca center) is the best to take hotel shuttle bus(free), It goes each hour. Or the same train ,which starts in Kobe airport. Maybe it´s too late and you are back from Japan:-)))
1 vote
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Hi We are arriving your hotel on Sunday. Will the outside pool bee open and what is the ekstra cost? Best regards Mai
Hi We are arriving your hotel on Sunday. Will the outside pool bee open and what is the ekstra cost? Best regards Mai
s2xxx1123様、この度は当ホテルでのご宿泊をご検討下さりありがとうございます。 私どもの屋外駐車場はご出発日の14:00まででございましたらご一泊につき800円のご料金でご利用いただけます。 但し、14:00以降はさらに基本料金が加算されますのでご注意下さいませ。
1 vote
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Are there coin laundry shop near hotel?
This Hotel place is not near by coin laundry. Because, This Hotel is luxury hotel in Kobe. If you need laundry , This Hotel can laundry.
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12
"I guess you have to ask in advance if you want a high floor to make sure you've reserved the right building."
"Odd number room in the main tower have city view."
"Choose the tower where the lobby is"
"Main building rooms may be better? Would have to inquire."
"do go for a room at the Oval Club Executive floor!"
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PRICE RANGE
US$75 - US$320 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiHyogo PrefectureKobe
NUMBER OF ROOMS
744
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