Finding an ideal luxury hotel in Kobe does not have to be difficult. Welcome to Hotel La Suite Kobe Harborland, a nice option for travelers like you. Given the close proximity of popular landmarks, such as The Former Foreign Settlement of Kobe (0.6 mi) and Tor Road (0.7 mi), guests of Hotel La Suite Kobe Harborland can easily experience some of Kobe's most well known attractions. Hotel La Suite Kobe Harborland is a luxury hotel offering a flat screen TV, air conditioning, and a minibar in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests. The hotel features room service and a concierge. Plus, guests can enjoy a hot tub and an on-site restaurant, which have made this a popular choice among travelers visiting Kobe. Kobe has plenty of steakhouses. So when you’re here, be sure to check out popular spots like Steak Aoyama, Kobe Beef Steak Ishida Kitanozaka, and Wakkoqu, Shinkobe, which are serving up some great dishes. If you are interested in exploring Kobe, check out one of the science museums, such as Bando Kobe Science Museum and Kobe Water Science Museum. Hotel La Suite Kobe Harborland looks forward to welcoming you on your visit to Kobe.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Found ourselves in Kobe and needed a place to stay. Le Suite has a good T.A. rating so decided to try it. It turned out to be a great decision. First the negative, … none! The positive: located in the harbour area with parks, shopping, coffee shops and restaurants. Unfortunately, poor Kobe planning has a raised highway nearby. We spent two days at the hotel. From the room, to the restaurants this is a first-class property. Whoever trained the staff did an excellent job. Every staff member who we interacted with smiled, bowed endlessly, was interested in our comfort and seemed to like their job. The staff made a great stay fabulous. Room: we had a large room with a great water/city view. The highlight was the bathroom, it featured a jacuzzi bathtub big enough for 5 with a great shower. Our room had two large double beds, I asked if they had king sized bed. Our check-in lady said let me see, came back and said none were available and preceded to push the two large beds together. There are two restaurants, although expensive were great. Breakfast was served in room. The Japanese breakfast set menu was a feast. If you find yourself in Kobe this hotel is a great choice. One of the better hotels we have stayed at in a long time.
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 紘士 磯部, 支配人 at Hotel La Suite Kobe Harborland
Responded 17 Oct 2023
Thank you for your recent stay in Hotel La Suite Kobe Harborland. It is our pleasure to know that you have enjoyed our hotel. Let us thank you very much for such encouraging words. We constantly make effort to provide our guests with warm, friendly hospitality and the best possible accommodations. Also, we actively work on improving our services based on your comments and feedback. We are looking forward to welcoming you again soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
brilliant hotel and brilliant people. a great start to our Japan trip - I highly recommend this hotel. the balcony view is beautiful and the rooms are huge - This was one of the best hotels we stayed in - in Japan And the best staff we have come across in Japan.
Read more
Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Please visit Kobe- its a must
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My wife and I stayed 3 nights in October of 2019 just before the pandemic struck. We love Kobe and return often. This was our first experience with the Hotel La Suite Harborland. It was absolutely scrumptious. The room was truly giant and very well appointed by Japanese standards. Everything was luxurious and the details were never slighted.
We love classical architecture and decoration and the La Suite had those in spades.
Service for breakfast was a little slow but the overall quality of the presentation was nearly perfect. The location on the harbor provides a very nice view and access to the boardwalk along the Kobe waterfront. We'll definitely return.
Read more
Date of stay: October 2020
Value
Service
Sleep Quality
Room Tip:All rooms have an ocean view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The staff are very friendly here. And the location and view is not bad. However, I don’t think this hotel is ready for the modern Western traveler. First, it’s very outdated. The rooms are old, the couches and furniture are tired looking, and the bathroom is bare bones. The sheets were scratchy. The service is friendly, albeit amateurish. We did the laundry service which was prompt but confusing. Don’t expect a luxury level of service you would expect from a FS, RC, or other western luxury hotel brands. The room service was also confusing. English was not translated well which caused mistakes in ordering. I was hoping for a more western style hotel, however this was not the case. I am hoping Hyatts acquisition of SLH (parent company) can come in and make the necessary changes.
Read more
Date of stay: September 2023Trip type: Travelled as a couple
Room Tip:Look elsewhere
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 紘士 磯部, 支配人 at Hotel La Suite Kobe Harborland
Responded 19 Oct 2023
Thank you very much for staying at Hotel La Suite Kobe Harborland. We sincerely apologize for the disappointment you experienced during your stay. Regarding the deterioration of the rooms over time, we apologize for the lack of maintenance of the furniture and furnishings, which caused you to feel uncomfortable. We will review our room maintenance procedures and make the best effort to improve them. We also apologize for the inconvenience caused by the laundry and room service. We are well aware of your comments regarding language barriers and confusion when ordering. We will take immediate steps to improve communication and service in these areas. We take your comments very seriously and will make every effort to ensure a pleasant and heartwarming stay for all of our guests. We sincerely hope that we will have the opportunity to welcome you again someday.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Luxury and location. Good service. Worked really hard (and successfully) to get us a good restaurant reservation for a Saturday night, which we should have preplanned (thanks to Fujita). Visit the harbor and Kawasaki museum (short walk) while here, and enjoy the short free nightly son et lumber (lights/music/fountain) outside the Notre Dame wedding location next door.
Read more
Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 紘士 磯部, 支配人 at Hotel La Suite Kobe Harborland
Responded 24 Apr 2023
Thank you for your recent stay in Hotel La Suite Kobe Harborland. We are so happy to read such an encouraging words. It motivates our team to work hard and improve better. Lastly, Let us thank you again for taking the time to write this review. We are looking forward to welcoming you again soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel might look grand from the outside but inside it's just a boutique hotel. Rooms are big and we booked it for the jacuzzi in the bathroom. We ordered room service which wasn't good at all. The caviar was in a plastic box, the Kobe beef was cold and not savoury. We asked for a refund on our whole order for food. In addition, we could hear the couples in the next rooms screaming because they were drunk.
Read more
Date of stay: May 2020
Rooms
Cleanliness
Service
Room Tip:Nice view and Jacuzzi but avoid room service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Having travelled extensively throughout the world and stayed in a number of top class hotels I would say that this hotel ranks with the best. The staff were efficient, helpful, courteous and professional. The room was large and well appointed with western and traditional Japanese bed areas. The decor of the hotel was reminiscent of a top class 1930 hotel and the staff matched this with there impeccable manners and class. The harbour views were superb and there was easy access to the harbour frontage, rail stations and central Kobe. A stay at this hotel is a must for anyone visiting Kobe.
Read more
Date of stay: March 2020
Rooms
Location
Service
Room Tip:All the rooms are excellent
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
Booked through ikyu.com. When I got into a taxi from Shin-Kobe and mentioned the name of this hotel, I was taken to a wedding venue in the same chain. People staying there should be careful. I arrived in a taxi called by the wedding venue, and was greeted by a bellman and taken to the lobby. I sat down and checked in, and the process was smooth. A member of staff showed me to my room. The room was clean, but the interior was about one generation out of date. The bathroom had a jetted bathtub, and I could see the Port Tower. I ordered curry from room service, and it was delicious.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our jaws dropped when we walked into our “room” - separate tea room, huge balcony, great view of harbor and jacuzzi with tv, separate shower and toilet, writing table, refrigerator, coffee maker, huge comfy bed, more. Across the way is Mosaics/Harborland with shops and restaurants. Best hotel in years!!!!!
Read more
Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 紘士 磯部, 支配人 at Hotel La Suite Kobe Harborland
Responded 06 Jun 2023
Thank you for your recent stay in Hotel La Suite Kobe Harborland. We cannot find the word to express our appreciation for your kind review. It motivates our team to work hard and improve better. We will continue to do our best for customers feel more comfortable based on your valuable review. We are looking forward to welcoming you again soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a large room on the 9th floor with an incredible view of the harbor. Room was clean and modern. My wife enjoyed the TV in the bathroom (for bath time). Enjoyed room service breakfast. The food was good and the service was excellent. The only negative was the bed pillows. One pillow was not enough and two were too much. Parking was easy and reasonably priced. Would stay again.
Read more
Date of stay: February 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for contacting us. Unfortunately, we do not have any shuttle bus service. From Nara, I guess you will take JR Line or Kintetsu Line. Please get off at Sannomiya Station. From there, it takes about 10 minutes by taxi to our hotel. We are looking forward to welcoming you soon. Thank you.
I am not sure. However, I can't see any in the floor I stayed.
However, for my experience, the staff there are so great and provide excellent service. So, I guess it is not a problem if you ask them to give you ice anytime during your stay.
There are more places to choose from in the Kobe area.
PRICE RANGE
R 3,887 - R 6,886 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiHyogo PrefectureKobe
NUMBER OF ROOMS
70
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.