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Hyatt Regency Hangzhou

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Traveller (474)
Room & Suite (172)
Traveller (474)
Room & Suite (172)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Overlooking over the iconic West Lake, Hyatt Regency Hangzhou offers a privileged location in downtown Hangzhou, within walking distance of the city’s main business, shopping and entertainment centres in Hubin district.From 21 Nov. Until Mar 2019,we will be undergoing refurbishment of our guestrooms.Between 9:00-18:00 from Monday to Friday,10:00-17:00 Saturday to Sunday.Thank you for your understanding.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Business Centre with Internet Access
Wheelchair Access
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Spa
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Heated pool
Indoor pool
Self-Serve Laundry
Non-Smoking Hotel
Sauna
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Minibar
Good to know
HOTEL STYLE
Great View
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Announcement:Renovation Notice
Hotel deals
Reviews & more
1 047Reviews
539Photos
1Q+A
100Room tips
Traveller rating
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  • 98
  • 25
  • 19
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  • English
Show reviews that mention
I had a wonderful stay. Got a room with a great view of the lake. The staff especially Slava and Roger at the restaurant took great care of me and went great extent to make me feel special. I would recommend this hotel to all who plan to visit Hangzhou.
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Response from Expedition772162, Public Relations Manager at Hyatt Regency Hangzhou
Responded 3 days ago
Dear guest, Warm greetings from Hyatt Regency Hangzhou! Thank you very much for taking the time to give us your feedback. Our team members will be thrilled to hear of your kind comments, as they strive to make every guest experience an unforgettable one. We were all delighted to learn that you enjoyed your stay with us and we do look forward to welcoming you back in the hopefully not too distant future! Yolanda Qin Assistant Public Relation Manager
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This is a very nice hotel with great services. The staff is really caring and helpful.
In particular, the lounge is just wonderful. It is a peaceful place with great food, good tea, and perfectly run by Slava.

The hotel has a top location along the lake. Everyday, there is a v
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Response from Expedition772162, Public Relations Manager at Hyatt Regency Hangzhou
Responded 6 days ago
Dear guest, Warm greetings from Hyatt Regency Hangzhou and thank you very much for taking the time to share your comments with us. We are delighted to read that you have enjoyed your stay with us, especially the good location of our hotel and our warmth service, as well as our rooms and breakfast. It is our honor to receive the praise from you and we will be sure to share your generous feedback to the whole them. This praise will only serve to further motivate our associates as it demonstrates that their efforts are being recognized by our valued guests. Please accept our apologies for the maintenance issues you experiences and for the inconvenience caused.We do hope to have the opportunity to welcome you back to Hyatt Regency Hangzhou in the hopefully not too distant future. Yolanda Qin Assistant Public Relation Manager
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Nice check in process and very helpful staff for the traveling tips. It is not easy traveling China if you do not have Alipay. We have a very helpful staff helping us book show tickets and tours and he cares our needs. Hotel location is very good. Walking distance to the mall and
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Review collected in partnership with Hyatt Hotels
Response from Expedition772162, Public Relations Manager at Hyatt Regency Hangzhou
Responded 1 week ago
Dear guest, Warm greetings from Hyatt Regency Hangzhou and thank you very much for taking the time to share your comments with us. We are delighted to read that you have enjoyed your stay with us, especially the good location of our hotel and our warmth service. It is our honor to receive the praise from you and we will be sure to share your generous feedback to the whole them. This praise will only serve to further motivate our associates as it demonstrates that their efforts are being recognized by our valued guests. We do hope to have the opportunity to welcome you back to Hyatt Regency Hangzhou in the hopefully not too distant future. Yolanda Qin Assistant Public Relation Manager
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We had a lake view room on the 7th floor. It was a bit dated and smelled of stale cigarette smoke even though all the rooms are supposedly non-smoking. The room was also very noisy, as the hotel is currently undergoing renovations. The hotel did ask us if we were ok with renovati
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Review collected in partnership with Hyatt Hotels
Response from Expedition772162, Public Relations Manager at Hyatt Regency Hangzhou
Responded 2 weeks ago
Dear guest, Warm greetings from Hyatt Regency Hangzhou and thank you very much for taking the time to share your comments with us. We are delighted to read that you have enjoyed your stay with us.It is our honor to receive the praise from you and we will be sure to share your generous feedback to the whole them. This praise will only serve to further motivate our associates as it demonstrates that their efforts are being recognized by our valued guests. We do hope to have the opportunity to welcome you back to Hyatt Regency Hangzhou in the hopefully not too distant future. Yolanda Qin Assistant Public Relation Manager
Read more
I just came back from a trip in China with my parents. We stayed in three Hyatt properties during the trip:Hyatt Regency Hangzou, Grand hyatt Shanghai, and park Hyatt Shanghai. Hyatt Regency Hangzhou is our favorite one due to amazing service team.

I stayed with points and got a
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Response from Expedition772162, Public Relations Manager at Hyatt Regency Hangzhou
Responded 3 weeks ago
Warm greetings from Hyatt Regency Hangzhou and thank you very much for taking the time to share your comments with us. We are delighted to read that you have enjoyed your stay with us, especially the good location of our hotel and our warmth service, as well as our rooms. It is our honor to receive the praise from you and we will be sure to share your generous feedback to the whole them. This praise will only serve to further motivate our associates as it demonstrates that their efforts are being recognized by our valued guests. We do hope to have the opportunity to welcome you back to Hyatt Regency Hangzhou in the hopefully not too distant future. Yolanda Qin Assistant Public Relation Manager
Read more
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
king sized bed room
From the window
Fifth floor, south side
Previous
Hyatt 有自行車租借嗎
"Rooms facing the lake."
"choose the window view room"
"Could not say"
"room with access to top are perfect"
"Lake view is very nice. Room on club level was very quiet."
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PRICE RANGE
US$184 - US$255 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency hangzhou hotel hangzhouhyatt hangzhouhangzhou hyatt regency
LOCATION
ChinaZhejiangHangzhou
NUMBER OF ROOMS
390
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