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The East Hotel Hangzhou

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Traveller (323)
Room & Suite (317)
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Situated along Hushu South Road, The East Hotel offers the 5-star luxury with a fitness centre and free Wi-Fi throughout. Hotel close to the subway line 1 (west lake cultural square stop) and the airport limousine, just a 5-minute walk from Wulin Square, it is a short 10-minute drive from the stunning West Lake and Grand Canal. The East Hotel is an intelligent luxury and boutique hotel based on the cloud computing. From the intelligent check-in system to the electronic guest room lock, smart lighting system and intelligent air-conditioning system, as well as a construction of remote video technology, visible display of the service, even the customer interaction and information viewer system, all reflect the comfortable and convenient which the “Smart Hotel” brings. The East Hotel located in the middle of Hangzhou, but offers a great escape from the hustle and bustle of the city. Hotel aims to creating the high-tech experience, at the same time we also pay attention to every guest’s privacy and luxury experience. There is no excessive greeting here, but rather than the tranquil and personal fine service system. Here every guest can experience the “smart” of the hotel while enjoying the leisure and luxury atmosphere.
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Property amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Bar/Lounge
Meeting Rooms
Fitness Centre with Gym / Workout Room
Laundry Service
Concierge
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Room features
Suites
Non-Smoking Rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Value
Charming
HOTEL CLASS
Hotel links
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Special Offer:Up to 35% off Room Rate !
Reviews (396)
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237 results
Traveller rating
180
45
5
5
2
Traveller type
Time of year
LanguageEnglish
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180
45
5
5
2
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All reviews boutique hotel room price walk in closet major attractions cab ride wonderful stay shower room beautiful hotel minibar ceo lobby concierge english china tub lake chinese
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1 - 5 of 237 reviews
Reviewed 1 week ago

The East Hotel is a boutique Hotel downtown Hangzhou, within easy reach from the Railway Station, the Lake and 45 min away from Airport. A tall, individual building, with a green area around, independent garage. When entering the Hall, you are overwhelmed by the beautiful...More

Thank lapatriarca
Hotel's Favourite
Reviewed 21 April 2018

Really appreciated the stylishly-designed and comfortable room that came to feel like a home away from home. Loved the breakfast menu that included a vegan option and a Hangzhou breakfast set. Helpful and friendly staff contributed to the welcoming feel of the place.More

1  Thank MBNU
Response from The East H, 总经理 at The East Hotel HangzhouResponded 7 May 2018

Dear MBNU: Thank you for giving us your evaluation ,I am appreciate that you are satisfited with our hotel and our staff . our hotel is designed by HangZhou West Lake four seasons as the theme, the stylishly - designed lobby 、the landscape of painting...More

Reviewed 3 weeks ago

We had two nights at this hotel: beautiful rooms, good location, delicious food, but what stood out most of all was the helpfulness and friendliness of the staff particularly Gordon and Kim both of whom spoke very good English.

Thank jhctid
Reviewed 3 weeks ago via mobile

This hotel is a real find. Good location. Nothing is too far. Staff are excellent, much better than in big chains. Rooms are luxurious and quiet. Breakfast was brilliant. I will definitely definitely come back here. Perfect.

Thank MikeS8374
Reviewed 20 September 2018 via mobile

Modern, boutique, clean, quiet and friendly staff. Great deal for 3 nights. I throughly enjoyed my stay. The Japanese Restaurant a nice bonus also. Wonderful food and service. Special mention to Gordon and Emily and who couldn’t do enough to ensure an enjoyable stay. Thank...More

Thank Geefa17
Response from The East H, The East Hotel Management Team at The East Hotel HangzhouResponded 26 September 2018

Dear Geefa17, Thank you for taking the time to share this review with us. We are delighted that you were pleased with your recent stay with us and appreciate your compliments about our hospitality, and Japanese food offerings at The East. We certainly look forward...More

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Questions & Answers
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jeff s
23 August 2015|
AnswerShow all 4 answers
Response from Armay G | Reviewed this property |
I don't remember if there is one in the room, but you can always request one from the house keeping. Hope this helps.
0
Votes
Room Tips
"Lake view room is nessary"
kevin9912
09 Sep 2016
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"9th floor had great views and was quiet while we were there"
naomiam
23 Aug 2016
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"Higher floors with better views"
kaeivdian2013
14 Nov 2015
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"Ask for a high floor."
roger712603
22 Sep 2015
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PRICE RANGE
US$95 - US$164 (Based on Average Rates for a Standard Room)
LOCATION
ChinaZhejiangHangzhouGongshu District
NUMBER OF ROOMS
122
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