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The East Hotel Hangzhou

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Traveller (260)
Room & Suite (316)
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Overview
  • Excellent80%
  • Very good16%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“free mini bar”(11 reviews)
“boutique hotel”(15 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
Additional information
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Rooms
03 Jun04 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (345)
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214 results
Traveller rating
165
39
4
4
2
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LanguageEnglish
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165
39
4
4
2
Show reviews that mention
All reviewsfree mini barboutique hotelroom lighting iswest laketourist destinationtaxi rideexcellent hotelloved this hotelvisit hangzhouexcellent staytrain ticketsbeautiful cityhotel stafflobbyconciergechinachinese
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1 - 5 of 214 reviews
Reviewed 1 week ago via mobile

Beautifully designed rooms with wood panels, large bathrooms and nice lighting. Soft bed linens and Aromatherapy bath products are a nice luxury which made the hotel feel like home. The reception staff were very warm and accommodating when explaining that I had booked a room...More

Thank panamtravelkid
Reviewed 3 weeks ago

Where to start. Firstly, many hotels in China don't have dual AC/heat meaning they have to switch over to AC before summer. We went end of March, start of April and there was a heat wave. Our "5 star" hotel in Beijing didn't have AC...More

Thank Anita S
Response from The East H, 总经理 at The East Hotel HangzhouResponded 2 weeks ago

Dear Anita S: Thank you for choosing our hotel and taking time to make an evaluation for us .we are thankful for your loving ! As the boutique hotel ,The East Hotel always show its' delicate details to all guests ,the intelligent technology rooms make...More

Reviewed 4 weeks ago

Really appreciated the stylishly-designed and comfortable room that came to feel like a home away from home. Loved the breakfast menu that included a vegan option and a Hangzhou breakfast set. Helpful and friendly staff contributed to the welcoming feel of the place.More

1  Thank MBNU
Response from The East H, 总经理 at The East Hotel HangzhouResponded 2 weeks ago

Dear MBNU: Thank you for giving us your evaluation ,I am appreciate that you are satisfited with our hotel and our staff . our hotel is designed by HangZhou West Lake four seasons as the theme, the stylishly - designed lobby 、the landscape of painting...More

Reviewed 17 April 2018 via mobile

Staff is very welcoming and nice. Very good service when we ask for stuff. Especially Jason he’s a nice bloke. The restaurant food is very good and Jason gave me some tips about the restaurants. I love it.More

Review collected in partnership with 单个酒店
Thank poonjohn078
Response from The East H, 总经理 at The East Hotel HangzhouResponded 2 weeks ago

Dear poonjohn078: welcome to our hotel ,we are so happy that you are satisfited with our staff and our service . Firstly ,we will give your approval to our staff ,and we will keep working to service our guests .Besides ,we also appreciate that you...More

Reviewed 16 April 2018 via mobile

The East is a thoroughly modern hotel. There is also an excellent Japanese restaurant on the ground floor hidden behind a fence. The rooms are slick & clean and quiet with gorgeous bathrooms and most have a view. My only caveat is that it isn’t...More

Thank Michael T
Response from The East H, 总经理 at The East Hotel HangzhouResponded 18 April 2018

Dear Michael T: Welcome to East HotelHangzhou ,we are so happy that you taking time to make an evaluation for us .and we are appreciate that you are satistified with our hotel . As the inn boutique , our hotel is designed by the theme...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Dry Cleaning
Business Centre with Internet Access
Airport Transportation
Conference Facilities
Room amenities
Refrigerator in room
Minibar
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Details
Price range
US$111 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Hangzhou
#9 Luxury Hotel in Hangzhou
#170 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$111 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Hangzhou
#9 Luxury Hotel in Hangzhou
#170 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms
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Traveller (260)
Room & Suite (316)
Dining (95)
Amenities (19)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
jeff s
23 August 2015|
AnswerShow all 4 answers
Response from Armay G | Reviewed this property |
I don't remember if there is one in the room, but you can always request one from the house keeping. Hope this helps.
0
Votes
Room Tips
"Lake view room is nessary"
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"9th floor had great views and was quiet while we were there"
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"Higher floors with better views"
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"Ask for a high floor."
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