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Sheraton Grand Hangzhou Wetland Park Resort is a luxurious 5-star property located 2 km from West City Plaza and 8 km from the Xihu Xintiandi. It offers an indoor pool, a fitness centre and sauna facilities. Free parking on site and free Wi-Fi in public areas are provided.
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Children Activities (Kid / Family Friendly)
Smoking rooms available
Good to know
1 Westbrook Resort, Zijingang Road, Hangzhou 310030 China
All reviews feast restaurant spg gold club lounge open bathroom west lake concierge team great hotel to stay business trip professional service nice hotel beautiful city enjoyed my stay fitness center special thanks hangzhou city breakfast buffet train station
Enjoy an afternoon tea or coffee where you will be very nicely attended by Huni, who speaks english and helps you to get what you need. Nice pastry, very good coffee and specially the afternoon tea package is is great.
So much good food at the Sheraton Club and staff is warm smiles and helpful. Jasmine was sweet providing great service and even remembering my name. If it was a restaurant or a bar, she would have gotten a big tip ! Thanks, again and...More
I can't find anything bad at all with the hotel. The staff was really friendly, my room was spotless and the breakfast as well as the lunch buffets were really good. If I will come back to Hangzhou, I would really consider to go there...More
First of all. I have to say, westland is a wonderful, beautiful place and worth to visit and spend your weekend. But the reason why you should come back again, let me tell you, it is Sheraton Grand Hangzhou Wetland Park Resort. Literally, it will...More
Date of stay: November 2018
Response from SheratonHZ, General Manager at Sheraton Grand Hangzhou Wetland Park ResortResponded 1 week ago
Thank you for choosing to stay at Sheraton Grand Hangzhou Wetland Park and for your wonderful reviews.
It is so thrill to read your comments and it fills me with great joy to know that you had a great experience whilst you were...More
This is a hotel with all the expected amenities of a 4 or 5 star hotel including a café/bar that has a backyard filled with islands of gazebos that you can relax in. The quirkiness is that it is very confusing to get around the...More
Date of stay: October 2018
Response from SheratonHZ, Manager at Sheraton Grand Hangzhou Wetland Park ResortResponded 2 November 2018
Thank you for choosing to stay at the Sheraton Grand Hangzhou Wetland Park Resort and providing your honest feedback on the Guest Satisfaction Survey.
Providing the highest level of hospitality is our number one priority. We sincerely apologize for falling short of meeting...More