We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Grand Hangzhou Wetland Park Resort

Save
Share
Traveller (484)
Room & Suite (124)
Dining (27)
Overview
1 Westbrook Resort, Zijingang Road, Hangzhou 310030 China See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$151.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Hangzhou hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "88b1ba7e79d24692afd7f5415cd59dd6", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":2087338,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78945518],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":10,"year":2018},"checkout":{"day":29,"month":10,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":151,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"88b1ba7e79d24692afd7f5415cd59dd6","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":151,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":151,"highestMetaPriceDisplay":-1,"hotelName":"Sheraton Grand Hangzhou Wetland Park Resort","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijg4YjFiYTdlNzlkMjQ2OTJhZmQ3ZjU0MTVjZDU5ZGQ2IiwiQUlLIjoiZTYyNjhiMTBjNGFmNDZiMDhmMzVjYjcxMWIxZGRmNzAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "28/10/2018", "checkOut": "29/10/2018", "lowestPrice": "US$151", "hasDates": true, "hacComplete": false, "contentIdMappings": {"78945518":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (783)
Filter reviews
256 results
Traveller rating
159
65
18
7
7
Traveller type
Time of year
LanguageEnglish
More languages
159
65
18
7
7
Show reviews that mention
All reviews feast restaurant spg gold great resort the club lounge weekend stay open bathroom west lake business trip service staff fitness center hangzhou city the ground floor breakfast buffet pleasant stay train station rooms are spacious concierge
FilterEnglish
Updating list...
1 - 5 of 256 reviews
Reviewed 2 days ago via mobile

Returning to this hotel is just like my home in Hangzhou. As a long stay visitor, I have lot of problem related to items such as rooms booking, mails or boxes to send or receive, not even mentioning to find vehicles for different purposes, and...More

Thank Neil L
Reviewed 3 days ago via mobile

Feel good, and Peter and Allen provide good service to us, we have 4 foreign customers here to live, they feel good, also we use the car servise, Allen send us to near restaurant, and pick us back to hotel, help us take luggage ,...More

Review collected in partnership with 单个酒店
Thank 2 043 064 673
Reviewed 1 week ago

Me and my family decided to travel around Hangzhou to explore more parts of this beautiful city, we find out this gorgeous place called Xixi Wetland Park which it was the trip that we were looking for, so from 3rd to 5th of September we...More

1  Thank thehangzhouers
Response from SheratonHZ, General Manager at Sheraton Grand Hangzhou Wetland Park ResortResponded 1 week ago

Dear Guest, Thank you for choosing to stay at Sheraton Grand Hangzhou Wetland Park and for your wonderful reviews. It is so thrill to read your comments and it fills me with great joy to know that you had a great experience whilst you were...More

Reviewed 2 weeks ago via mobile

This Sheraton is well past its used by date, and the use of Grand in the name is slightly misleading. Is this the 5-Star or 4-star product? Either way, I would not be enthusiastic to return to this Sheraton. Rooms - dark, dark, dark with...More

Thank Cornell_Hotelie_94
Response from SheratonHZ, General Manager at Sheraton Grand Hangzhou Wetland Park ResortResponded 2 weeks ago

Dear Guest, Thank you for choosing to stay at the Sheraton Grand Hangzhou Wetland Park Resort and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of...More

Reviewed 3 weeks ago via mobile

Frist time visited the beautiful city Hangzhou,really nice!The service of sheraton is always feel warm,bellmen jack actively helping us send luagage to our room.Good!Have fun with the sheraton trip!!!

Review collected in partnership with 单个酒店
Thank 1 042 379 460
View more reviews
About
Description
Sheraton Grand Hangzhou Wetland Park Resort is a luxurious 5-star property located 2 km from West City Plaza and 8 km from the Xihu Xintiandi. It offers an indoor pool, a fitness centre and sauna facilities. More Free parking on site and free Wi-Fi in public areas are provided. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Business
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Business
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
380
Price range
US$126 - US$250 (Based on Average Rates for a Standard Room)
Location
China > Zhejiang > Hangzhou
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Business
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
380
Price range
US$126 - US$250 (Based on Average Rates for a Standard Room)
Location
China > Zhejiang > Hangzhou
Photos
Traveller (484)
Room & Suite (124)
Dining (27)
Pool & Beach (4)
Family and Play Areas (8)
Business Centre & Event Rooms (7)
Nearby
Nearby HotelsSee all 2 628 nearby hotels
Banyan Tree Hangzhou
555 reviews
.17 km away
Xixuan Spa Hotel Hangzhou
20 reviews
.23 km away
Angsana Hangzhou
157 reviews
.26 km away
Milan Continental Hotel
130 reviews
.52 km away
Nearby RestaurantsSee all 2 954 nearby restaurants
Satine French Restaurant
14 reviews
.19 km away
Grandma's Home (LianHe Mansion)
20 reviews
.33 km away
TianMuShan Zhuang
1 review
.67 km away
Tai Jiao Fang
.77 km away
Nearby AttractionsSee all 450 nearby attractions
Lingyin Temple
1 320 reviews
4.23 km away
Fei Lai Feng
441 reviews
3.44 km away
Hangzhou Botanical Garden
141 reviews
3.84 km away
Xixi Wetland Park
893 reviews
3.04 km away
Questions & Answers
Ask a question
seanl2772
1 October 2018|
AnswerShow all 3 answers
Response from Neil L | Reviewed this property |
Not clearly mentioned but I think the crew will help you to get what you may need
0
Votes
Room Tips
"Deluxe Suite"
thehangzhouers
1 week ago
Read review
"Don't take a room far from the elevator if you don't want to walk too much."
222SophieL
26 Aug 2018
Read review
"Long walk to certain rooms but all rooms seem to have lovely views of the undulating classic Chinese..."
391judithl
11 Jul 2018
Read review
"Ask how far your room is from the lift before accepting it"
22_L_C
09 Apr 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing