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JW Marriott Hotel Hangzhou

No.28 Hushu South Road, Gongshu District, Hangzhou 310006 China
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Traveller (1120)
Room & Suite (301)
Dining (155)

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Marriott Bonvoy member rate available
Hotel direct offer!Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

#27 of 1 367 hotels in Hangzhou
Location
Cleanliness
Service
Value
JW Marriott Hotel Hangzhou is located in the Hangzhou city center. The guest rooms are tastefully designed and appointed with guests' comfort in mind. Deluxe rooms, executive rooms and spacious suites are available to meet every discerning taste. The executive lounge overlooks West Lake with spectacular view of downtown and serves a full breakfast as well as choice refreshments and delicate snacks throughout the rest of the day. In the evening, cocktails and selected wines are served along with a variety of appetizers, international and local favorite dishes by our culinary team. Four world-class restaurants offer unforgettable culinary experiences. On-site amenities are catered to your home away from home needs such as a relaxing swim at our indoor pool or working off your fatigue at our well-equipped fitness center. Our friendly and attentive staff is delighted to serve and will strive to make your stay at Hangzhou an enjoyable and unforgettable experience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
Paid public parking nearby
Car park
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Taxi service
Banquet room
Meeting rooms
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Telephone
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand films
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Centrally Located
City View
Languages Spoken
English, Chinese
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
1,259Review3Q+A95Room tips
Traveller rating
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Helen F wrote a review Dec 2020
Boston, Massachusetts4 contributions
Both service and food are so good, high quality. 5 stars standard. Clara serviced me a class of jasmine tea cocktail was so great! Also Joseph and Sophia are so friendly and helpful during our stays! Thank you Marriott and your staff!
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Date of stay: December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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mahanzel wrote a review Sept 2020
Makati, Philippines31 contributions20 helpful votes
I spent one night at this hotel on a short business trip. The staff was professional, courteous, and friendly. My room was beautiful. The executive lounge had great food and beverage options, and excellent service. The one criticism I have of my room was that the only USB outlets were on the nightstand as part of the clock. There really should be some at the desk.
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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BinSince93 wrote a review Sept 2020
6 contributions1 helpful vote
+1
I spend a nice day here. The Executive Lounge provide Exquisite desserts, drinks and coffee. It’s really a leisure space. EL manager Alissa and her colleague are professional and enthusiastic. the guest room has wonderful vision.Afternoon tea, HH and Cocktail, oh i like all of them. JW Marriott of Hangzhou is a ideal choice for Business and travel. Next Time . I will Choose it Again.
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Alan wrote a review Aug 2020
2 contributions
Very beautiful view toward West Lake and excellent services offered at the hotel. You can experience good food and nice environment during happy hours at the top/administration floor. Revisiting would definitely be a good choice.
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Review collected in partnership with 单个酒店
Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LJYJ wrote a review Jul 2020
Chester, United Kingdom6 contributions
First time visit Hangzhou, so first time visit Hangzhou JW. Spent few days with them in the Executive Lounge. Great service, happy faces all around, very attentive service. I am sure will back whenever I visit Hangzhou again. Thanks for your caring. LJ
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Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Q_jess wrote a review May 2020
Hangzhou, China60 contributions23 helpful votes
+1
JW is hosting a tipsy tipsy night on Fridays on May2020 on the 4th floor free flow drinks and light snacks! Well worth the value and view for sure. Check with reception if you happen to be staying in the JW on a Friday night. Starts at 8pm and just super nice to chill in the nice outdoor patio with some wine beer and soft drinks.
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Date of stay: May 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dylan G wrote a review Jan 2020
Austin, Texas227 contributions75 helpful votes
Stayed 1 night at this property. The staff were very friendly and the hotel itself was very luxurious. Had a great steam room, sauna, and pool area. The staff really want to help you out. The breakfast buffet is incomparable to anywhere I’ve ever been or anything I’ve ever seen. I would honestly come back to this hotel simply for the breakfast buffet. Great location in Hangzhou. Highly recommend to anyone.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nordique2016 wrote a review Jan 2020
Raleigh, North Carolina449 contributions59 helpful votes
+1
An incredible experience at the Jw Marriot Hangzhou hotel. The staff was amazing! Daisy made sure that my birthday celebration was excellent, We were upgraded to a beautiful suite overlooking the city skyline. The property provided breakfast & lounge access for Platinum members. The hotel offers luxury rooms, with access to restaurants, bar, spa, & lounge. The hotel is near the lake, which allows you to go by taxi for a minimum price. From the hotel you can walk to the mall where you can spend an afternoon shopping. I definitely recommend the Jw marriott hotel in Hangzhou city. a special thanks to the GM Mr Cheng who had the courtesy to greet us and make us feel more than welcome. We definitely recommend the JW Marrriott Hangzhou & look forward to future visits.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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wood7 wrote a review Dec 2019
Tampa, Florida237 contributions106 helpful votes
When you travel, you welcome predictability to relax, explore and have a great experience. Without it, stress, frustration and disappointment. As an avid Marriott supporter, you come to expect the basics and see so much opportunity when a team comes up short. In check-in, so warm, personal and sets the stage for a great weekend. The room, beautifully decorated and equipped. Then.... Breakfast in the restaurant seeking to indulge in variety. Chasing servers to order a drink, several (yes more than two) times order lost or forgotten wondering what happened for a tea or coffee. Executive lounge has a great view, yet afternoon tea the same two days in a row. Maybe not a lot of guests stay more than one night? I hope it wasn’t leftovers. Then the housekeeping
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from DaisyL844, Front Office Manager at JW Marriott Hotel Hangzhou
Responded 24 Dec 2019
Dear Value Guest, Thank you for choosing JW Marriott Hangzhou during your trip in Hangzhou and bringing this to our attention. While it was disappointing to hear that your stay with us fell short of your expectations. Marriott always strive to provide the professional and excellent service to our dear valued guests. Your feedback is an important part of that process. We sincerely apologize for our shortcomings and will share your feedback with the appropriate hotel team. We would appreciate having the opportunity to welcome you back and in hope that we may still count you among our loyal customers. Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mr. Zhang wrote a review Dec 2019
1 contribution
It’s a wonderful experience in this hotel! The employees in the hotel are nice, l’d like to especially thank Alissa and Monica from the Lounge, they prepared the gift cards and special wine for our wedding anniversary.
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Review collected in partnership with 单个酒店
Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Not the right property for you?
There are more places to choose from in the Hangzhou area.
PRICE RANGE
R 2,302 - R 3,358 (Based on Average Rates for a Standard Room)
LOCATION
ChinaZhejiangHangzhou
NUMBER OF ROOMS
305
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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JW MARRIOTT HOTEL HANGZHOU - Reviews & Price Comparison (China) - Tripadvisor