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Pullman Guangzhou Baiyun Airport

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No. 1 Airport Hotel Road Huadu District, Guangzhou 510470 China
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (1045)
Room & Suite (165)
Dining (114)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#33 of 4 045 hotels in Guangzhou
Location
Cleanliness
Service
Value
Travellers' Choice
Pullman Guangzhou Baiyun Airport is ideally located in the heart of the Guangzhou Baiyun International Airport and 30-minute metro ride journey to the city centre. It is a 15-second walk to Gate 12 of Terminal 1 Departure Hall, and 3-minute shuttle bus ride to Terminal 2. Hotel shuttle service is available to Terminal 2, guests can take Hotel shuttle bus at Gate 46 of Terminal 2 to the Hotel, the bus runs every 20-minute. Reservation of Deluxe Room type or above can enjoy the Private Gallery Bridge pick-up service. Reservation of Executive Room type or above can enjoy the Private Tarmac pick-up service and can be arranged VIP security check channel service. Pullman Guangzhou Baiyun Airport has been named as the Best Airport Hotel China for 2019 from the Skytrax World Airport Awards. This is the fifth consecutive year that Pullman Guangzhou Baiyun Airport has won this meaningful Award. With a modern style emphasizing comfort and contemporary technologies, the Hotel provides 578 exquisitely furnished rooms, 3 unique restaurants and bars, as well as a 1,500m2 pillar-free multi-functional Kapok Ballroom and 20 different size meeting rooms and VIP rooms. The Hotel provides a fully equipped fitness facility as well, a 200m2 gymnasium, 280 parking spots & a brand-new Executive Lounge.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Free airport transportation
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Concierge
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
Chinese

Location

Full view
37Car recommended
Grade: 37 out of 100
131Restaurantswithin 1 km
7Attractionswithin 1 km
1941Reviews97Q+A100Room tips
Traveller rating
  • 890
  • 748
  • 192
  • 59
  • 52
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Popular mentions
CM C wrote a review Nov 2021
Shanghai, China8 contributions3 helpful votes
I would like to single out Wang Yang for his extreme efficacity and going the extra mile. He took care to make sure my stay was the upmost comfortable and even took me inside the airport to get me through the initial check in protocols, which was extremely helpful in view of the numerous codes and scans one has to go through. Thank Wan Yang and will definitely come back just to see you.
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Date of stay: November 2021Trip type: Travelled on business
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Peter T wrote a review Sep 2021
Milton, United Kingdom1 contribution
Great hotel location for a transit stop 3 min walk across the road from T1. There is a Covid PCR test station that is fairly quick around 6 hours and a Big Thank you to Wangyang the Customer experience manager for helping me with that. The application through weechat is only in Chinese and they only accept weechat pay. Simon and Jim were great on concierge helping me print all my documents and the Almond Croissants for breakfast are the best in China, chef is from Bordeaux and it shows all the pastries are great. A big thank you to Martin and his team! Also Suzanne and her team in the bar were very welcoming and next time hope to play a game of pool!
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Date of stay: September 2021Trip type: Travelled on business
Room Tip: Get help with the covid testing station if you struggle with Chinese and Weechat pay
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jooles r wrote a review Jun 2021
Melbourne, Australia58 contributions58 helpful votes
They take the booking, have several conversations about it before arrival, then dump you in the street like a criminal. After 14 day quarantine they decided on arrival to check in, that the law says you have to have another 7 day home quarantine BEFORE you can stay one night before your flight!!! Total care factor ZERO! Extremely poor form and never will I use your chain again
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Date of stay: May 2021Trip type: Travelled on business
2 Helpful votes
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Tanya T wrote a review Jun 2021
1 contribution
Hello! I've used swimming pool at Pullman Baiyun Airport hotel Hotel since 2019 till now on as location is convinient for me. Today staff informed me that there is a rule that I cannot move sunbed, while taking a sunbath in swimming pool. Staff could not show me any document includes this rule and explained that swimming pool looks untidy and not organized and it might annoy other customers. I've stopped my swimming pool membercard today and got refund. As in my opinion all rules should be on notice at the swimming pool area and customers should get informed before enter the swimming pool. I would suggest to pay attention to the things as I mention below, if managment and staff of swimming pool really care about customers: 1. Clean sunbeds and floor around swimming pool, as it is always really dirty with dust 2. Change shower curtains at shower, as this really look dirty and untidy 3. Better clean shower and changing room, as there is always dirty floor. 4. Staff should treat customers with better behaivior as this is a 5 stars hotel and service at swimming pool does not achieve the level of the hotel
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Date of stay: June 2021
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Response from Pullmangz Baiyunairport, General Manager at Pullman Guangzhou Baiyun Airport
Responded 18 Jun 2021
Dear Guest, Thank you for taking the time to tell us about your experience at the Spa of Hotel. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We already share your review with Spa to take immediately Action and to investigate how this could happen. We will pay more attention to cleanliness and management will conduct more inspection to ensure every guest have a good experience.Regarding to the sunbed at swimming pool you mentioned, due to the safety reason we do not allow to move the sunbed without staff notice. Thank you for your understanding. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager WangYang
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Amran Ali wrote a review Dec 2020
1 contribution
We were really enjoyed our stay in Pullman Guangzhou Baiyun Airport on 14 December to 15 December 2020. Their rooms and hospitality was very excellent. We are very happy and will recommend this hotel to our colleagues in the future.
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Date of stay: December 2020
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PRICE RANGE
US$102 - US$159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pullman guangzhou baiyun airport hotel guangzhou, accor guangzhou baiyun airport, novotel guangzhou
LOCATION
ChinaGuangdongGuangzhouBaiyun District / New Baiyun Airport / Huadu District
NUMBER OF ROOMS
578
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Frequently Asked Questions about Pullman Guangzhou Baiyun Airport
Which popular attractions are close to Pullman Guangzhou Baiyun Airport?
Nearby attractions include Wanda Plaza (cloud City Road) (0.9 km), 5th Apron Shopping Plaza (0.6 km), and YuanJing Lu HanGuo ShangYeJie (0.3 km).
What are some of the property amenities at Pullman Guangzhou Baiyun Airport?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pullman Guangzhou Baiyun Airport?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Guangzhou Baiyun Airport?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Pullman Guangzhou Baiyun Airport?
Yes, free parking is available to guests.
What are some restaurants close to Pullman Guangzhou Baiyun Airport?
Conveniently located restaurants include Senses All-day Dining, Starbucks (Wanda Plaza), and Duo HeTang (Wanda Plaza).
Are there opportunities to exercise at Pullman Guangzhou Baiyun Airport?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Pullman Guangzhou Baiyun Airport have an airport shuttle?
Yes, Pullman Guangzhou Baiyun Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Pullman Guangzhou Baiyun Airport have airport transportation?
Yes, Pullman Guangzhou Baiyun Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pullman Guangzhou Baiyun Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Guangzhou Baiyun Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.