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No.26 Xian Cun Road, Pearl River New Town, Tianhe District, Guangzhou 501623 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (2169)
360
Panoramas (58)
Room & Suite (512)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from W Guangzhou
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 4 046 hotels in Guangzhou
Location
Cleanliness
Service
Value
Travellers' Choice

W Guangzhou is an excellent choice for travellers visiting Guangzhou, offering a romantic environment alongside many helpful amenities designed to enhance your stay.

W Guangzhou is a romantic hotel offering a flat screen TV in the rooms, and it is easy to stay connected during your stay as wifi is offered to guests.

The hotel features room service and a concierge. Plus, guests can enjoy a pool and breakfast, which have made this a popular choice among travellers visiting Guangzhou. For guests with a vehicle, free parking is available.

While staying at W Guangzhou, visitors can check out Ji'nan University (1.3 mi) and South China Agricultural University (1.3 mi), some of Guangzhou's top attractions.

During your visit, be sure to check out one of Guangzhou's popular seafood restaurants such as Fuel by Greg Louraichi, Catch Restaurant, and I By Inagiku, all a short distance from W Guangzhou.

If you are interested in exploring Guangzhou, check out one of the historic sites, such as Shamian Island, Huaisheng Mosque, and Temple of the Six Banyan Trees & Flower Pagoda (Liurong Temple).

Enjoy your stay in Guangzhou!

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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Kids stay free
Airport transportation
Valet parking
Paid wifi
Adult pool
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Housekeeping
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
Art Deco Style
Languages Spoken
Chinese
Hotel links
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Location

Full view
89Good for walkers
Grade: 89 out of 100
82Restaurantswithin 0 km
4Attractionswithin 0 km
2138Reviews8Q+A57Room tips
Traveller rating
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  • 29
  • 35
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Popular mentions
Curtis M wrote a review Jul 2021
1 contribution
Overall experience was a decent one. As a Marriott Titanium Member we received upgraded rooms (Fabulous Room Club Level), breakfast was included and a reasonably efficient check-in. Room was clean & well appointed. The lounge access was unfortunately limited to the hours of 1730-1930 and offered an assortments of food and beverages. The highlight of the several days that we stayed here was the exceptional level of service we received from our host in the lounge - David N! Each night he went above and beyond the expected level of service and was an absolute pleasure to deal with. I would come back to this hotel based on his service alone - Thank-you David!
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Date of stay: July 2021
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Trip type: Travelled on business
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Roike wrote a review Jul 2021
16 contributions
+1
The experience of Guangzhou W in Liede is below average The services and facilities are underpriced In addition to the location is basically no other bright spot The biggest surprise was getting bitten by mosquitoes while sitting in the Woobar. The Wi-Fi is very poor, often freezes, and the network speed is still very slow; The Welcome fruit is not fresh. The nectarine has scars, and it feels like the previous customer didn't eat it and took it back for reuse; The original color of the hotel is black, and dust will be very conspicuous. In the guest room, you can clearly see a lot of fluffy dust floating on the table, wall, and TV; The environment of the Woobar of the hotel has not been cleaned up. W Hotel is not a villa or a resort. It is located in the CBD of the city center. I was bitten by mosquitoes on my hands and feet during happy hour in the Woobar, exm? It is understandable that the executive lounge is closed due to the COVID-19. When happy hour is transferred to Woobar, the level and quality should not be kept. It provides hot food and some simple drinks and soft drinks, and only red wine is available. White wine, whiskey, rum and other alcohols that the lounge should have gone, and desserts only have one pudding and two chocolate desserts. Even the basic and necessary equipment such as cookies and cheese is also cancelled. In summary, W Hotel is extremely cost-effective.
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Date of stay: June 2021
Rooms
Service
Sleep Quality
Room Tip: The odd rooms face the view of Zhujiang New Town
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Response from W Shanghai - The Bund, Marketing at W Guangzhou
Responded 04 Jul 2021
Thank you so much for sharing your experience at W Guangzhou. We strive to exceed expectations 24/7 and take guest feedback seriously, please accept our sincere apologies for the inconvenienced case during your stay. Your valued feedback has been shared to the hotel team and we have measures in-place to ensure that similar situations do not happen again. We will take immediate action to ensure the facility and service our standard. We hope we might have the opportunity to provide you a W experience in Whatever/Whenever® service commensurate with our W standards when you next visit Guangzhou. Please contact guest service manager on your next trip to assist you personally with any arrangement. W Best Regards, W Guangzhou
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Stan wrote a review May 2021
2 contributions
Clair at W guangzhou did a good job to accomodate my request to celebrate the mother's day with my obsense due to COVID 19 travel restriction. My mom and my ants had spent a good day at W guangzhou and the buffet breadfast was so nice and fresh. THANK YOU AGAIN FOR YOUR HOSPITALITY!!
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Date of stay: May 2021
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Response from W Shanghai - The Bund, Marketing at W Guangzhou
Responded 21 Jun 2021
Thank you for sharing your compliment with us. We will pass your suggestions to Claire to keep on providing more comprehensive and enhanced service to you. Hope we can meet again soon. Best regard. W Guangzhou
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Albertwong wrote a review May 2021
Hong Kong, China29 contributions3 helpful votes
+1
Do not recommend this hotel anymore to anyone. Am a Marriott Titanium Member, and had been staying in this hotel many times and saw its decline beyond expectation. Never had such service in other Marriott property. Already had no expectation before the trip. Just want to stay with another friend who also book the hotel. So were thinking to give W Guangzhou one last chance after a very bad stay last September. I know from previous experience, there no use for us to give you guys any comments. I know none in this hotel cares. Still, the disappointment was beyond exception for Marriott standards. First of all, none help with luggage and the receptionist was cold and indifferent as usual for W Guangzhou standard. Seems the room isn’t that clean. In this pandemic era, hygiene is most important for us. There leftover hair from pervious guess at bathroom sink and shower. The shower drain is disgusting. The room have smells, had requested air purifier. Thanks for providing promptly. The carpet is filthy. The carpet had so much stains. Feel so filthy, afraid to step on it. There so many little dust balls sticking at Ceiling. Table lamp are crooked. Wire cable exposed in couple places. Desk drawer is broken. The bathroom faucet broken. Toilet washlet’s wash function is not working. Quality of W bath amenity is bad. The letters at conditioner bottle dissolved underwater, making so many black dust at shower. There isn’t any amenity kit in the room, no toothbrush. I can understand if it is for environmental reasons. But if this is the case hotels I had stay in, usually let us know when check in. Other than let guest searching around and call for services. I think that’s the basic. Every time request things took around half an hour to deliver. Lucky the beds clothes were clean but had broken edges. And during the night, there noise from drainage. I think that water from upstairs. The water noise is so annoying. Which affects our sleeps. From check in to the quality of the room, nothing up to the standards of the hotel price. I respect those in hospitality industry, it lots of hard work. I hate to complain, but this really beyond my tolerance. Last September had text problems fount desk and got no reply. This time also no reply. Understand that W Guangzhou culture, staff on duty could have cared less that we were unsatisfied. I don’t mean to brother any of you, it just becomes hopeless. Just want to express myself. Since last year tried Jumeirah and Rosewood, with these experiences really don’t think I will ever come back.
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Date of stay: May 2021
Location
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Response from W Shanghai - The Bund, Marketing at W Guangzhou
Responded 18 May 2021
Dear Albertwong, Thank you for taking time to share your valuable review with us. We strive to exceed expectations 24/7 and take guest feedback seriously, please accept our sincere apologies for the inconvenienced caused during your stay. Your valued feedback has been shared to the hotel team and we have measures in-place to ensure that similar situations do not happen again. We hope we might have the opportunity to provide you a W experience in Whatever/Whenever® service commensurate with our W standards when you next visit Guangzhou. Please contact us on your next trip to assist you with any arrangement. We’re here for you 24/7. Whatever you want, whenever you want it. See you soon. W Best Regards, W Guangzhou
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ERIC wrote a review Apr 2021
Staten Island, New York17 contributions1 helpful vote
It was an amazing experience to celebrate with my kids for two days in W Guangzhou. This property located in the middle of the CBD area, and you may find various famous restaurants and stores around in this area. Of course, this hotel also provides you fully functional facilities including all type of foods for whatever you want there.. High quality and nice price!! Specially thanks to the staff Daniel Yuan, he was extremely helpful and concerned with all my needs. He did an amazing arrangement and well-dressed to my room before we arrived. Besides, Salla and Lucy also did help me a lot, I appreciated all of them.
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Date of stay: April 2021
Rooms
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Room Tip: High floor
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PRICE RANGE
US$170 - US$324 (Based on Average Rates for a Standard Room)
LOCATION
ChinaGuangdongGuangzhou
NUMBER OF ROOMS
317
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Frequently Asked Questions about W Guangzhou
Which popular attractions are close to W Guangzhou?
Nearby attractions include Fei Bar (0.02 km), Revolucion Cocktail Guangzhou (0.2 km), and GT Land Plaza (0.3 km).
What are some of the property amenities at W Guangzhou?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and an on-site restaurant.
What food & drink options are available at W Guangzhou?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at W Guangzhou?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to W Guangzhou?
Conveniently located restaurants include The Kitchen Table (Guangzhou W Hotel), GANEA kitchen fairy tales, and Le Sainte Maxime.
Are there opportunities to exercise at W Guangzhou?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does W Guangzhou have an airport shuttle?
Yes, W Guangzhou offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at W Guangzhou?
Yes, dry cleaning and laundry service are offered to guests.
Does W Guangzhou offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to W Guangzhou?
Many travellers enjoy visiting Temple of the Six Banyan Trees & Flower Pagoda (Liurong Temple) (7.0 km), Huaisheng Mosque (7.1 km), and Archaeological Site Museum of Nanyue Palace (5.9 km).
Is W Guangzhou accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.