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Mandarin Oriental, Guangzhou

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No.389 Tianhe Road, Guangzhou 510620 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (2620)
360
Panoramas (16)
Room & Suite (666)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 21/04/06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mandarin Oriental, Guangzhou
Updated 21/04/06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 4 046 hotels in Guangzhou
Location
Cleanliness
Service
Value
Travellers' Choice
Located next to TaiKoo Hui Shopping Centre, each of the hotel’s 233 spacious guestrooms, 30 suites and 24 serviced apartments reflect the Group’s distinctive elegance and style. Diverse dining choices include Jiang by Chef Fei, one of China’s most notable chefs known for his creative flair; a classic grill restaurant, Ebony; The Taikoo Lounge; The Mandarin Cake Shop; The Loft and Jin Bar. The Spa at Mandarin Oriental, Guangzhou offers city dwellers and visitors a rare opportunity for peace and tranquillity with nine private treatment rooms. Top-tier meetings and function facilities are spacious and equipped with the latest technology, and the hotel’s expansive 750 square metre ballroom is set to become the city’s premier celebration and events destination. Due to COVID-19, Taikoo Lounge will be closed from 1 June, 2021 onwards until further notice, afternoon tea will be served in Ebony. The Mandarin Cake Shop operation hour is 11:00 - 19:00.
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Property amenities
Paid public parking on-site
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Parking
Paid internet
Hot bath
Outdoor pool
Heated pool
Fitness / spa changing rooms
Personal trainer
Restaurant
Breakfast buffet
Happy hour
Outdoor dining area
Swimup bar
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
24-hour security
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Trendy
Languages Spoken
English, Chinese

Location

Full view
92Great for walkers
Grade: 92 out of 100
114Restaurantswithin 0 km
3Attractionswithin 0 km
3909Reviews12Q+A100Room tips
Traveller rating
  • 3 679
  • 172
  • 26
  • 16
  • 18
Time of year
Traveller type
Language
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  • English
Popular mentions
Sandy S wrote a review 21 Oct
1 contribution
+1
Amy has done a good job~~ 🐼👍👍👍👍 I do appreciate her warm service. The main course is better than before😂😂😂 Dessert offered by MO is always excellent! The environment here is comfortable. 🤪 Ebony is designed by Tony Chi,whose design is really classic!
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Review collected in partnership with 单个酒店
Date of stay: October 2021Trip type: Travelled with friends
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Dani wrote a review 09 Oct
13 contributions5 helpful votes
The staff at the MO are the most valuable assets of this hotel. From the professional and warm greetings at the front door, to the outstanding service at reception. The restaurants are outstanding, particularly the breakfast at Ebony and the waitstaff area always one step ahead. Then you have the luxurious rooms, pool and other facilities that are equally as fantastic. I can’t wait to come back again. Highly recommend this hotel in Guangzhou
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Date of stay: October 2021Trip type: Travelled solo
1 Helpful vote
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Response from Mandarin Oriental Guangzhou, General Manager at Mandarin Oriental, Guangzhou
Responded 1 week ago
Dear Guest, Thank you for choosing Mandarin Oriental, Guangzhou for your recent trip and for taking the time to share your experience at our hotel with the TripAdvisor community. I am delighted to know that you had a memorable stay with us, and was impressed by the professional service delivered by our staff. We have shared your kind comments with our colleagues, in particular with the Ebony team, who are very pleased and encouraged by your positive feedback; we shall continue to do our best to deserve your compliments. Once again, thank you very much for your recommendation and kind patronage, we look forward to welcoming you back again in the very near future. Kind regards, Eric Blomeyer General Manager
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Angela Tse wrote a review Sep 2021
1 contribution
A nice place to spend time and cocktails are highly recommended. Linda and Carrie care about customer experience so much and patiently introduce the drinks and story of creation. Always willing to come back for another great time!
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Review collected in partnership with 单个酒店
Date of stay: September 2021Trip type: Travelled with friends
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Response from Mandarin Oriental Guangzhou, General Manager at Mandarin Oriental, Guangzhou
Responded 3 weeks ago
Dear Guest, Thank you for choosing Mandarin Oriental, Guangzhou and The Loft, and for taking the time to share your experience at our hotel with the TripAdvisor community. I am delighted to know that you had enjoyed the evening with us. We have shared your kind comments with our colleagues, in particular with the team at The Loft, who is very pleased and encouraged by your positive feedback; we shall continue to do our best to deserve your compliments. Once again, thank you very much for your recommendation and kind patronage, we look forward to welcoming you back again in the very near future. Kind regards, Eric Blomeyer General Manager
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Marco S wrote a review Sep 2021
1 contribution
Susan and manager Renee very professional, kind and always smiling. Good service, good enviroment and excellent food. Best buffet in guangzhou. We got a great selection of French wines. Every time we come here we get an amazing homy feeling. We will come back soon
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Review collected in partnership with 单个酒店
Date of stay: September 2021Trip type: Travelled with friends
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Response from Mandarin Oriental Guangzhou, General Manager at Mandarin Oriental, Guangzhou
Responded 3 weeks ago
Dear Guest, Thank you for choosing Mandarin Oriental, Guangzhou and Ebony again, and for taking the time to share your experience at our hotel with the TripAdvisor community. I am delighted to know that you had enjoyed the semi-buffet. We have shared your kind comments with our colleagues, in particular with Renee and Susan from Ebony, who is very pleased and encouraged by your positive feedback; we shall continue to do our best to deserve your compliments. Once again, thank you very much for your recommendation and kind repeated patronage, we look forward to welcoming you back again in the very near future. Kind regards, Eric Blomeyer General Manager
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Ozgur wrote a review Sep 2021
1 contribution
Amazing experience. Especially Anna is the best masseur I have ever seen. Great energy always smiling and very very friendly. Overall great atmosphere and very hygenic environment. People are really concern about hygiene and always wearing mask. So, I strongly recommend it Amazing experience. Especially Anna is the best masseur I have ever seen. Great energy always smiling and very very friendly. Overall great atmosphere and very hygenic environment. People are really concern about hygiene and always wearing mask. So, I strongly recommend it Amazing experience. Especially Anna is the best masseur I have ever seen. Great energy always smiling and very very friendly. Overall great atmosphere and very hygenic environment. People are really concern about hygiene and always wearing mask. So, I strongly recommend it
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Review collected in partnership with 单个酒店
Date of stay: September 2021Trip type: Travelled on business
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Response from Mandarin Oriental Guangzhou, General Manager at Mandarin Oriental, Guangzhou
Responded 3 weeks ago
Dear Guest, Thank you for choosing the SPA of Mandarin Oriental, Guangzhou, and for taking the time to share your experience at our hotel with the TripAdvisor community. I am delighted to know that you had a relaxing therapy at our award-winning Spa. We have shared your kind comments with our colleagues, in particular with our Spa Assistant Manager Anna Liang, who is very pleased and encouraged by your positive feedback; we shall continue to do our best to deserve your compliments. Once again, thank you very much for your recommendation and kind patronage, we look forward to welcoming you back again in the very near future. Kind regards, Eric Blomeyer General Manager
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PRICE RANGE
US$181 - US$370 (Based on Average Rates for a Standard Room)
LOCATION
ChinaGuangdongGuangzhou
NUMBER OF ROOMS
263
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Frequently Asked Questions about Mandarin Oriental, Guangzhou
Which popular attractions are close to Mandarin Oriental, Guangzhou?
Nearby attractions include Taikoo Hui (0.09 km), OneLink Walk (0.2 km), and Fortune Plaza (East Sports Road) (0.5 km).
What are some of the property amenities at Mandarin Oriental, Guangzhou?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Mandarin Oriental, Guangzhou?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental, Guangzhou?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Mandarin Oriental, Guangzhou?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Mandarin Oriental, Guangzhou?
Conveniently located restaurants include The Loft Bar (Mandarin Oriental Guangzhou Hotel), Element Fresh Restaurant(Tai Koo Hui ), and Bingsheng Pinwei Restaurant (Tianhe).
Are there opportunities to exercise at Mandarin Oriental, Guangzhou?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are pets allowed at Mandarin Oriental, Guangzhou?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mandarin Oriental, Guangzhou offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mandarin Oriental, Guangzhou?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Mandarin Oriental, Guangzhou?
Many travellers enjoy visiting Temple of the Six Banyan Trees & Flower Pagoda (Liurong Temple) (7.4 km), Huaisheng Mosque (7.7 km), and Archaeological Site Museum of Nanyue Palace (6.4 km).