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Hilton Guangzhou Tianhe

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No.215 Linhe Xiheng Road, Tianhe, Guangzhou 510500 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$98
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (1319)
Dining (228)
Room & Suite (160)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 20/07/27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Guangzhou Tianhe
Updated 20/07/27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 4 045 hotels in Guangzhou
Location
Cleanliness
Service
Value
Travellers' Choice
Conveniently located in Guangzhou’s central business district, Hilton Guangzhou Tianhe is just 40 minutes by road from Baiyun International Airport and a few minutes away from Guangzhou East Railway station - a transport hub that provides a 20-minute Metro ride to the airport, speedy train and bus links to Shenzhen and Hong Kong. The 498 spacious guestrooms and suites offer the very latest amenities and comforts designed to make your stay carefree and relaxing. The lobby is decorated in an extraordinary way, including a gold-carved wall and LED wall, which sets the hotel's fresh and contemporary style, distinguishing it from traditional luxury hotels. Each room is tastefully decorated in contemporary design, while floor-to-ceiling windows provide unrivalled views of the city’s skyline. Wireless internet access, high definition TV and DVD player round out the Hilton vision of giving guests innovative retreats that embrace a sense of well-being. The Serenity Bed includes an exclusive Serta mattress and box springs, super topper mattress pad, down duvet, down pillows, luxurious linen program, as well as customised decorative bed throws. The global spa experience from Hilton, combines three distinct ranges of treatments focusing on organic, natural and results-driven practices for unique therapeutic journeys, giving every type of traveler the unique therapeutic treatment they seek, helping guests emerge brighter. Fully equipped with the latest generation facilities, Hilton Fitness by Precor®, located on the 6th floor, takes a personalized approach that provides the ideal balance to demanding daily lives. Our facility is fully equipped with both cardiovascular and strength training machines for guest’s convenience. The 25-metre long outdoor pool is located on the 6th floor and is ideal for relaxation, fun and keeping fit. It is fully equipped to handle the most elaborate and complex conventions, high-profile corporate meetings and wedding celebrations, with 1,900 m²of flexible meeting and banquet space, wired and wireless high-speed internet access, the latest audio / visual equipment, dedicated banquet and conference services staff. There are 6 restaurants and bars in the hotel that allows a wide selection of cuisines for guests to experience. The award winning Chinese restaurant Sui Xuan offers authentic Cantonese delicacies with 13 private dining suites available and a pillar-less grand dining hall to dine in. Il Ponte restaurant offers authentic Italian cuisine in a modern and chic setting, with a unique open kitchen and two private rooms. Café@2 offers all-day dining with scrumptious buffets for all three meals as well as an a la carte’ menu. Located in the lobby, owning series of branded wines and spirits, Bar One is a relaxing retreat for meeting friends or associates, with live band music in the evenings. T Lounge & Bar, serves seasonal and refined afternoon tea, drinks and cakes amid the social whirl. Alfresco, the outdoor restaurant, serves tapas, local snacks and refreshing drinks in a convivial atmosphere.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Paid wifi
Outdoor pool
Yoga room
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Taxi service
Banquet room
Meeting rooms
Spa
Body wrap
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Salon
Steam room
24-hour security
Concierge
Gift shop
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Modern
Languages Spoken
English, Chinese

Location

Full view
76Somewhat walkable
Grade: 76 out of 100
186Restaurantswithin 1 km
13Attractionswithin 1 km
2493Reviews13Q+A100Room tips
Traveller rating
  • 1 970
  • 362
  • 103
  • 33
  • 25
Time of year
Traveller type
Language
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  • English
Popular mentions
Jaime G wrote a review Sep 2021
Shanghai, China1306 contributions208 helpful votes
Another great stay at this hotel . The rooms are great , the food is good and the staff so friendly and welcoming . I totally recommend this hotel for business travel or even tourist since it’s in a great location . The staff make this hotel special .
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Date of stay: September 2021Trip type: Travelled on business
1 Helpful vote
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Dave C wrote a review Jan 2021
Macau, China22 contributions9 helpful votes
+1
The hotel lobby was decorated with festive items during Christmas period. But the room looks a bit old. There was a guest letter on the writing desk but it was a bit crumpled. The breakfast selection was fair with choices. The hardware was still good while the service was not. It was a little bit disappointed for the birthday celebration stay in Guangzhou Hilton. My girlfriend reserved 2 nights stay in Guangzhou Hilton and mentioned that some decorations would be appreciated for the celebration when she made the reservation as she wanted to give me a surprise. However, she was told by the FO staff that the decoration was not available due to full house on the day before. It was quite amazed that the hotel was having such good business during pandemic period and it was really disappointed as she wasn’t told about it in advance but only upon check in. Later a superior approached and offered to arrange a birthday cake instead. The cake was delivered at night which was appreciated. Another incident happened on the next day afternoon. The keys didn’t work when we returned to room. We approached counter for key reissuing. We asked for the reason why the keys were not working and were told that magnetic key card could be affected by the electronic devices which we didn’t buy it. Believe that the management might need to look into this case as it will also create inconveniences to other guests. We didn’t approach counter to check out. It was kind of sweet that there was a manager called to check with our stay experience. We shared the unpleasant experience with the manager. The manager later texted us to offer discount for our future stay. It’s appreciated but we believed that this was the first time stay as well as the last stay with this hotel. The manager also mentioned that hoping we can write a review with 5 stars rating but we felt sorry that the overall experience was not up to 5 stars, period!
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Date of stay: December 2020Trip type: Travelled as a couple
3 Helpful votes
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Response from Hilton Guangzhou Tianhe, Marketing at Hilton Guangzhou Tianhe
Responded 17 Jan 2021
We appreciate your feedback following your recent stay with us. We sincerely regret that our hotel did not live up to your expectations, and we have already addressed this issue with our staff. We will conduct effective trainings to our team members so as to improve our services. Exceptional guest service is always the foundation of our brand promise. However, we sincerely regret that we are unable to deliver perfect guest experience during your stay. We sincerely hope that we can serve you better on your next stay with us.
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Karin H wrote a review Jan 2021
Shenzhen, China802 contributions115 helpful votes
+1
The hotel is conveniently located at the Tianhe district, in walking distance for the Guangzhou east railway station and close to the Tianhe sports center and university. Nicely decorated rooms. Plenty of restaurants and coffee shops around for dinner or lunch. Hilton guarantee the cleaning and disinfecting of the rooms and still the full amount of amenities in the bathroom.
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Date of stay: December 2020Trip type: Travelled solo
3 Helpful votes
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Response from Hilton Guangzhou Tianhe, Marketing at Hilton Guangzhou Tianhe
Responded 13 Jan 2021
Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
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cstravel2016 wrote a review Nov 2020
Shanghai, China110 contributions13 helpful votes
Seems more like a business hotel rather than a luxury hotel. I also stayed at the Hampton Inn during this trip and that was half the price and pretty much the same quality. Specific issues -No free Wi-Fi. You have to pay daily and the site didn’t work when I tried to buy it -No service directory or room service menu. There was a print out of the menu options (only in Chinese) on the desk and it was clearly used and wrinkled -No mini bar. The fridge was empty. The mini bar area had 2 coffee cups and some instant coffee. No drinking glasses or wine glasses, but it had a corkscrew. -Random packet of condoms just sitting out by the kettle. That’s something you find in a 200 RMB/night business hotel, not a 1000 RMB/night hotel -Pool is annoying. You can’t access it without going though an automatic shower and walking though a foot pool. So if you want to just enjoy outdoor area without getting wet you’re out of luck. There did seem to be doors to the pool area, but they were blocked by furniture.
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Date of stay: November 2020Trip type: Travelled on business
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Response from Hilton Guangzhou Tianhe, Marketing at Hilton Guangzhou Tianhe
Responded 17 Nov 2020
We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every Guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
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Gary B wrote a review Nov 2020
Kihei, Hawaii430 contributions125 helpful votes
Great Hilton in every way. Friendly helpful front desk, quick check in. Quiet, attractive room. Very nice outdoor pool on the 6th floor as I remember. Fast reliable internet and nice lounge area with beautiful lighting and "waterfalls". Just down the block is the Popark Shopping Mall with great shopping, many restaurants and tea places. And though the subway station is there we used DiDi the entire time to get around. All in all a very comfortable stay. The Tiahne area is a nice place to locate oneself and is pretty central to the best shopping and eating. Would highly recommend. Though all the staff and most people (including us) wore masks, the Corona Virus has been virtually eradicated in China and life is generally about 90% of normal.
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Date of stay: October 2020
Rooms
Cleanliness
Service
2 Helpful votes
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Response from Hilton Guangzhou Tianhe, Marketing at Hilton Guangzhou Tianhe
Responded 17 Nov 2020
Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
Read more
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PRICE RANGE
US$86 - US$173 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton guangzhou tianhe hotel guangzhou
LOCATION
ChinaGuangdongGuangzhou
NUMBER OF ROOMS
498
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Frequently Asked Questions about Hilton Guangzhou Tianhe
Which popular attractions are close to Hilton Guangzhou Tianhe?
Nearby attractions include PoPark (0.5 km), South China Agricultural University (0.8 km), and Tianhe Sports Centre (1.0 km).
What are some of the property amenities at Hilton Guangzhou Tianhe?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Guangzhou Tianhe?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Guangzhou Tianhe?
Guests can enjoy an on-site restaurant, a lounge, and an outdoor dining area during their stay.
Is parking available at Hilton Guangzhou Tianhe?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Guangzhou Tianhe?
Conveniently located restaurants include Le Grill, Westin Guangzhou HongMian Chinese Restaurant, and Prego.
Are there opportunities to exercise at Hilton Guangzhou Tianhe?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hilton Guangzhou Tianhe have airport transportation?
Yes, Hilton Guangzhou Tianhe offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Guangzhou Tianhe?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Guangzhou Tianhe offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Guangzhou Tianhe?
The staff speaks multiple languages, including English and Chinese.