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Guangzhou Marriott Hotel Tianhe

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No.228 Tianhe Road, Tianhe District, Guangzhou China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1551)
360
Panoramas (19)
Room & Suite (890)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Guangzhou Marriott Hotel Tianhe
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 4 046 hotels in Guangzhou
Location
Cleanliness
Service
Value
Travellers' Choice
Guangzhou Marriott Hotel Tianhe is located in the hub of tianhe commercial district, adjacent to Zhujiang New Town and available to reach directly to the subway station. It is only 5-minute and 15-minute drive from East Railway Station and Guangzhou International Convention and Exhibition Center. It joints with one of the largest shopping centers of Asia with more than 750 shops and restaurants. It has 319 rooms and suites with modern decoration and magnificent city views, which are equipped well with facilities, high-speed Wi-Fi and Marriott’s signature bed mattress of REVIVE. Executive Lounge provides exclusive club benefits on 20th floor. 24-hour Fitness Center is equipped with an indoor swimming pool, steam room and sauna room. There are three restaurants serves guests with authentic and exquisite food. The banquet and conference space covers 895 square meters with advanced meeting facilities and professional service for any of the outstanding business.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Kids stay free
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Sauna
Breakfast available
Breakfast buffet
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Great View
Languages Spoken
Chinese
Hotel links
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Location

Full view
94Great for walkers
Grade: 94 out of 100
239Restaurantswithin 0 km
11Attractionswithin 0 km
1470Reviews12Q+A88Room tips
Traveller rating
  • 1 188
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  • 45
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  • 23
Time of year
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Popular mentions
Allen K wrote a review Yesterday
2 contributions
As a regular guest. They have definitely made it my home away from home. Concierge services were excellent. Especially from Kevin and Jack. Always friendly and helpful. Well done guys. Looking forward to my next stay.
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Date of stay: October 2021Trip type: Travelled on business
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william wrote a review Yesterday
Singapore, Singapore12 contributions20 helpful votes
After a few months, i am back again in this wonderful hotel, a place i call "HOME". This time for 2-3 weeks or even more. So far i been here for 7 days and i got nothing but 5 stars compliments from all departments ESPECIALLLY CONCEIGE! Due to the virus, i prefer to stay most of my time in the hotel. I see Mr Kevin and Jack from the conceige almost every day. Kevin is extremely friendly and warm. His hospitality and eagerness to serve never fail to impress me. Extremely handsome and jovial nature never fail to brighten the gloomy day for me. Very hard working and committed staff. One of the nicest hotel with a "human touch" to it. I value this then the monotonous and robotic service from many other hotels I cant remember all the staff name but i think this hotel did an admirable job in choosing their staff. All of them are best of the best! 5 Stars if not more.. And also, Kevin is a super extremely hardworking staff. He deserve a big promotion and a pay increase!
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Date of stay: October 2021Trip type: Travelled on business
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JTT#12345 wrote a review Jul 2021
22 contributions61 helpful votes
The Marriott Hotel Tianhe is a very nice property with a great staff. The rooms are very nice, modern amenities, and good staff. The lounge is fantastic and they serve wonderful food and drinks there. We stayed for close to six weeks and experienced many different facets of the property. Although parts of the hotel were closed down because of Covid including the pool, spa, and lounge during part of our long stay, we did experience them briefly and they are great. The hotel has a new general manager Mr. Xiao who just started managing it right after we checked in. Mr. Xiao and his team did several nice little and big surprises during our stay to make it special including many tasty treats. They even made some care packages upon check out which was quite thoughtful. It can be challenging for a hotel for when there is a new general manager to have a seamless transition but the hotel handled this pretty well. The room we stayed in had a kitchen which was used frequently and it was quite nice. I would strongly recommend this hotel for anyone looking to stay at a very budget property while still experiencing high end amenities that one might expect at more luxurious/high end brands. I give a lot of credit to the entire team at the Marriott Hotel Tianhe including the Mr. Xiao and the executive chef who is excellent. You will not be disappointed staying here!
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Date of stay: June 2021
Rooms
Cleanliness
Service
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Response from Jovie Zhong, Marketing at Guangzhou Marriott Hotel Tianhe
Responded 07 Jul 2021
Dear Valued Guest, Thank you for staying at Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel Tianhe and we hope see you again whenever your travel needs bring you back to Guangzhou.
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william wrote a review Jun 2021
Singapore, Singapore12 contributions20 helpful votes
Very nice stay ! Excellent service especially from Joyce at the lounge . She is extremely helpful and accommodating. She is always very hard working and friendly. Excellent choice of staff ! Impressive! Also the concierge team is the best I met so far. Very hard working and friendly staff like kelvin, jack, David etc . The whole team deserve a medal! Also thank u Miffie and Betty for helping to arrange our stay there! Wonderful team !
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Date of stay: April 2021Trip type: Travelled on business
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Response from Jovie Zhong, Marketing at Guangzhou Marriott Hotel Tianhe
Responded 21 Jun 2021
Dear Valued Guest, Thank you for staying at Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel Tianhe and we hope see you again whenever your travel needs bring you back to Guangzhou.
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GGG wrote a review May 2021
Hong Kong, China4 contributions
I can feel and experience the hospitality from the staff here, although there was a minor room defect. Especially I'd like to recognize and thank a few staff who made my short holiday a nice one: Kay and Miffie in club lounge are nice and professional. I can feel warm welcome from them but some staff walked like a zombie and not willing to serve. Junn Sun, a little guy at the Cafe on lobby floor also deserves recognition. He was attentive and hard working. Although he is a bit shy, I could feel his attentiveness and good attitude. He noticed I was waiting at the waffle counter looking for a chef. He stopped by and offered help even he was carrying some heavy stuff. Usually I don't have good experience at the lobby Cafe in mmay hotels because it is usually crowded and busy. But this time I had a nice breakfast experience there. In general the staff in this hotel are nice and polite. I'll stay here again in the future! thank you very much :)
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Date of stay: May 2021Trip type: Travelled as a couple
Room Tip: breakfast package may not be required because you have so many dining choices nearby and very...
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Response from Jovie Zhong, Marketing at Guangzhou Marriott Hotel Tianhe
Responded 18 May 2021
Dear Valued Guest, Thank you for sharing your experience at Guangzhou Marriott Hotel Tianhe. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
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PRICE RANGE
US$111 - US$245 (Based on Average Rates for a Standard Room)
LOCATION
ChinaGuangdongGuangzhou
NUMBER OF ROOMS
319
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Frequently Asked Questions about Guangzhou Marriott Hotel Tianhe
Which popular attractions are close to Guangzhou Marriott Hotel Tianhe?
Nearby attractions include TEEMALL (0.3 km), Parc Central (0.1 km), and Grandview Mall (0.07 km).
What are some of the property amenities at Guangzhou Marriott Hotel Tianhe?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Guangzhou Marriott Hotel Tianhe?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Guangzhou Marriott Hotel Tianhe?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Guangzhou Marriott Hotel Tianhe?
Yes, free parking is available to guests.
What are some restaurants close to Guangzhou Marriott Hotel Tianhe?
Conveniently located restaurants include Feast All Day Dining, City Bistro Guangzhou Marriott Hotel Tianhe, and The Lounge Guangzhou Marriott Hotel Tianhe.
Are there opportunities to exercise at Guangzhou Marriott Hotel Tianhe?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Guangzhou Marriott Hotel Tianhe have an airport shuttle?
Yes, Guangzhou Marriott Hotel Tianhe offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Guangzhou Marriott Hotel Tianhe?
Yes, dry cleaning and laundry service are offered to guests.
Does Guangzhou Marriott Hotel Tianhe offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Guangzhou Marriott Hotel Tianhe?
Many travellers enjoy visiting Temple of the Six Banyan Trees & Flower Pagoda (Liurong Temple) (6.7 km), Huaisheng Mosque (7.0 km), and Archaeological Site Museum of Nanyue Palace (5.7 km).