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Sheraton Guangzhou Hotel

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No.208 Tianhe Road, Tianhe District, Guangzhou 510620 China
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Traveller (1584)
360
Panoramas (120)
Room & Suite (816)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Guangzhou Hotel
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 4 046 hotels in Guangzhou
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
Sheraton Guangzhou Hotel located in the heart of Guangzhou's Tianhe central business district, situated at the hub of 2 major metro lines, and BRT terminal, which provides fast access to Pazhou International Convention Centre. Approx 40 minutes away to Baiyun International Airport and 5 minutes drive or 2 stops by the metro to GZ East Railway Station.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Paid public parking on-site
Parking
Wifi
Paid wifi
Rooftop pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Car hire
Banquet room
Meeting rooms
Spa
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Room service
Safe
VIP room facilities
Iron
Coffee / tea maker
Flatscreen TV
Hair dryer
Room types
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, Chinese, Korean
Hotel links
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Location

Full view
96Great for walkers
Grade: 96 out of 100
136Restaurantswithin 0 km
9Attractionswithin 0 km
1926Reviews8Q+A98Room tips
Traveller rating
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  • 254
  • 50
  • 16
  • 13
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Popular mentions
RoyStormer wrote a review 24 Oct
Guangzhou, China327 contributions148 helpful votes
Well priced, just around the corner from the Tilu Xilu metro station (exit D). Clean, spacious rooms, and the front desk spoke English which is always a plus. I had a bad cut on my finger the staff member graciously gave me medical supplies from their first aid kit and even asked about it when I saw him later. The bed was firmer then I would prefer and the rainfall shower needs to be cleaned as it sprayed all over the place instead of straight down. The blackout curtains worked and I didn't hear any noise from the outside. Overall I am very happy with my stay here.
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Date of stay: October 2021Trip type: Travelled solo
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Paul H wrote a review Sep 2021
1 contribution
Excellent stay with convenient acces to nearby malls such. Metro is also in the basement. Check is was flawless and very friendly by Ms Zero Zhang. And all club lounge was fabulous. The food spread is excellent and taste amazing. Club has views over the sport station. Beautiful area. The gym is also nice with windows and views. But no music there which makes it a bit dull, especially when no much guests around. The rooms are well maintained and the shower is very strong. Bed a bit harder then expected but alright. Next time I’ll stay again!
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Date of stay: September 2021Trip type: Travelled on business
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Ivan Pun wrote a review Sep 2021
Macau, China10 contributions16 helpful votes
I encountered some unexpected issue during the stay which wasn’t supposed to happen at all. However, I’d like to thank Ms Zero & Jelly to take really good care of myself and tried their very best to make it right for customer. I could literally see their sincerity and how deep they feel sorry on whatever happened. I’d return to this hotel because of the superb location as well as the effort and customer care form these two ladies. Thanks.
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Date of stay: September 2021Trip type: Travelled on business
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travelworld1170 wrote a review Jul 2021
Shenzhen, China184 contributions116 helpful votes
Very solid hotel experience - everything you’d expect for this class of hotel, and no real complaints. Highlights for me were the great location - its located as part of the 粤海天河城mall complex, and going to the east there are several other major malls within a km or so - Parc Central and Taiguhui Swire. I was upgraded to a nice corner room on a higher floor with a good view south eventually to the river and the Guangzhou Tower. Room wasn’t the newest but was definitely well cared for, and you could tell they were trying with things like the USB extension cords placed next to the bedside. Breakfast was fine - to be honest the space seemed a bit small for a hotel of this size (not sure if there was some sort of renovation going on?) and a pretty standard if not the biggest selection. I know I may be in the minority for this hotel’s clientele right now, but would appreciate if they could put slightly more effort into coffee than a very lackluster machine that even on the Americano setting made a coffee only slightly bigger than espresso size. Wouldn’t hesitate staying here again - good Marriott major brand experience at good prices - though there are also countless other options in Tianhe, including a Marriott just down the road.
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Date of stay: June 2021Trip type: Travelled solo
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Yu Z wrote a review Apr 2021
New York City, New York345 contributions88 helpful votes
Hotel is nicely located in the heart of the city. I went with my parents for a food trip. So it was very important that we choose a hotel that is near many time honored restaurants and food spots. The hotel itself is very new clean and tastefully decorated, and it is definitely above average Sheraton franchise, significantly. Hotel staff are very nice and friendly. I used suite night awards so I got confirmation 5 days prior to checkin and we got the premier suite which is HUGE. Our suite is on 30th floor with cool city views. The lounge has very impressive selection of food options. We couldn't eat too much there as we need to save appetite for our food adventures but I don't need to eat everything to know it is really outstanding, from a few that I tried.
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Date of stay: April 2021
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from SheratonGuangzhou SheratonGuangzhou, Marketing at Sheraton Guangzhou Hotel
Responded 16 Apr 2021
Dear guest, Thank you for using Sheraton Guangzhou Hotel as your stay and sharing your stay with us. We are honored to be able to make your stay happy! We will uphold the concept of service first, is committed to providing you with warm, attentive, thoughtful service. We thank you once again for your support and affirmation, and we sincerely look forward to your family and friends coming again. Sincere Sheraton Guangzhou Hotel
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PRICE RANGE
US$105 - US$267 (Based on Average Rates for a Standard Room)
LOCATION
ChinaGuangdongGuangzhou
NUMBER OF ROOMS
445
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Frequently Asked Questions about Sheraton Guangzhou Hotel
Which popular attractions are close to Sheraton Guangzhou Hotel?
Nearby attractions include TEEMALL (0.1 km), Parc Central (0.3 km), and Grandview Mall (0.5 km).
What are some of the property amenities at Sheraton Guangzhou Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Sheraton Guangzhou Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Guangzhou Hotel?
Yes, free parking and paid public parking on-site are available to guests.
What are some restaurants close to Sheraton Guangzhou Hotel?
Conveniently located restaurants include Feast All Day Dining, City Bistro Guangzhou Marriott Hotel Tianhe, and The Lounge Guangzhou Marriott Hotel Tianhe.
Are there opportunities to exercise at Sheraton Guangzhou Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sheraton Guangzhou Hotel have an airport shuttle?
Yes, Sheraton Guangzhou Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sheraton Guangzhou Hotel have airport transportation?
Yes, Sheraton Guangzhou Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Guangzhou Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Guangzhou Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Guangzhou Hotel?
The staff speaks multiple languages, including English, Chinese, and Korean.