Well priced, just around the corner from the Tilu Xilu metro station (exit D). Clean, spacious rooms, and the front desk spoke English which is always a plus. I had a bad cut on my finger the staff member graciously gave me medical supplies from their first aid kit and even asked about it when I saw him later. The bed was firmer then I would prefer and the rainfall shower needs to be cleaned as it sprayed all over the place instead of straight down. The blackout curtains worked and I didn't hear any noise from the outside. Overall I am very happy with my stay here.
Excellent stay with convenient acces to nearby malls such. Metro is also in the basement. Check is was flawless and very friendly by Ms Zero Zhang. And all club lounge was fabulous. The food spread is excellent and taste amazing. Club has views over the sport station. Beautiful area. The gym is also nice with windows and views. But no music there which makes it a bit dull, especially when no much guests around. The rooms are well maintained and the shower is very strong. Bed a bit harder then expected but alright. Next time I’ll stay again!
I encountered some unexpected issue during the stay which wasn’t supposed to happen at all. However, I’d like to thank Ms Zero & Jelly to take really good care of myself and tried their very best to make it right for customer. I could literally see their sincerity and how deep they feel sorry on whatever happened. I’d return to this hotel because of the superb location as well as the effort and customer care form these two ladies. Thanks.
Very solid hotel experience - everything you’d expect for this class of hotel, and no real complaints. Highlights for me were the great location - its located as part of the 粤海天河城mall complex, and going to the east there are several other major malls within a km or so - Parc Central and Taiguhui Swire. I was upgraded to a nice corner room on a higher floor with a good view south eventually to the river and the Guangzhou Tower. Room wasn’t the newest but was definitely well cared for, and you could tell they were trying with things like the USB extension cords placed next to the bedside. Breakfast was fine - to be honest the space seemed a bit small for a hotel of this size (not sure if there was some sort of renovation going on?) and a pretty standard if not the biggest selection. I know I may be in the minority for this hotel’s clientele right now, but would appreciate if they could put slightly more effort into coffee than a very lackluster machine that even on the Americano setting made a coffee only slightly bigger than espresso size. Wouldn’t hesitate staying here again - good Marriott major brand experience at good prices - though there are also countless other options in Tianhe, including a Marriott just down the road.…
Hotel is nicely located in the heart of the city. I went with my parents for a food trip. So it was very important that we choose a hotel that is near many time honored restaurants and food spots. The hotel itself is very new clean and tastefully decorated, and it is definitely above average Sheraton franchise, significantly. Hotel staff are very nice and friendly. I used suite night awards so I got confirmation 5 days prior to checkin and we got the premier suite which is HUGE. Our suite is on 30th floor with cool city views. The lounge has very impressive selection of food options. We couldn't eat too much there as we need to save appetite for our food adventures but I don't need to eat everything to know it is really outstanding, from a few that I tried.