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Grand Hyatt Al Khobar Hotel and Residences

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3266 Custodian of The Two Holy Mosques Road Olaya, Al Khobar 31952 Saudi Arabia
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Traveller (110)
Room & Suite (68)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 21/02/25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21/02/25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 199 hotels in Al Khobar
Location
Cleanliness
Service
Value
The first Grand Hyatt hotel in the Kingdom. The 368-room luxury hotel including 54 residential units is situated in the commercial and retail heart of Al Khobar with a connecting bridge to Al Rashid Mall. Guestrooms: 368 contemporary guest rooms, including 45 spacious suites and 54 residences, with ample daylight, bespoke premier interiors and mesmerizing views across the city. Guests can enjoy the comforts of home, including a flat-screen TV, complimentary high-speed internet access, a work desk, a Hyatt Grand Bed and elegant bathrooms. All suites include exclusive access to the Grand Club Lounge, which provides a refined and relaxing ambiance with personal services and culinary highlights throughout the day. Further, guests looking for more space are invited to do so in the 1,485 square feet (138 square meter) Diplomat Suite, featuring a separate living room, dining area and kitchenette. Dining: Discover impressive restaurants featuring a choice of captivating Arabian, European and Asian infused dining concepts. From authentically depicted settings, striking decor with eye-catching art pieces, to theatrical experiences delivered through open kitchen displays. Meetings : The striking architecture and design of Grand Hyatt Al Khobar Hotel and Residences sets the perfect scene for extraordinary meetings, events, conferences and weddings illuminated by natural daylight on 25,000 square feet (2,300 square meter) of event space. The Grand Ballroom, with more than 11,000 square feet (1,050 square meter) of space, is one of the largest and most remarkable in the city with a capacity for up to 1,400 guests. A team of talented event planners and catering services are available to assist with every bespoke occasion. Wellbeing: premier fitness and wellness destination for personalized facials, massage and body treatments, offering a luxurious and relaxed setting with six treatment rooms for women and four for men. Nirvana Spa is also a fully equipped fitness center complete with the latest weights and cardio equipment, as well as complimentary infused water, fruits and cold towels. The space offers an exhilarating dip in two separate lap pools featuring mood lights, relaxation beds and a snack bar. Additionally, guests can unwind in the whirlpool bath, sauna, steam room and Moroccan bath. A squash court is also available.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Squash
Kids stay free
Children's television networks
Valet parking
Paid public parking nearby
Wifi
Hot bath
Adult pool
Indoor pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Kids' meals
Outdoor dining area
Indoor play area for children
Kids club
Kids pool
Highchairs available
Airport transportation
Taxi service
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Shops
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Coffee / tea maker
Flatscreen TV
Extra long beds
Bidet
Bathrobes
Desk
Dining area
Housekeeping
Room service
Safe
Seating area
Separate dining area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL STYLE
Romantic
Business
Languages Spoken
English, Arabic, Filipino, Hindi and 4 more
Hotel links
Special Rate:Special rate available

Location

Full view
54Somewhat walkable
Grade: 54 out of 100
20Restaurantswithin 1 km
2Attractionswithin 1 km
242Reviews0Q+A5Room tips
Traveller rating
  • 196
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Time of year
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Popular mentions
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Most Recent
HL3 wrote a review Jul 2022
1 contribution
Excellent food and service. We liked the complimentary drink and corn appetizers very much. Highly recommended if you are looking for fine dining in Al Khobar city. In addition, the waitress Aakash was super nice and polite!
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nizar Weshah, General Manager at Grand Hyatt Al Khobar Hotel and Residences
Responded 2 weeks ago
Hello, Thank you for your wonderful rating and kind words about our staff and restaurant . We are pleased to hear that great efforts have been made to make your visit memorable. We look forward to seeing you soon. Best Regards, Nizar Weshah General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
abataineh85 wrote a review Jan 2021
Jeddah, Saudi Arabia28 contributions
+1
Hotel's Favourite
One of the best hotel experiences I have ever been through from great hospitality, luxurious rooms with comfy bed to amazing views of Al Khobar city. The hotel is located in Olaya district and it is connected to Al Rashid mall. Outstanding service from the beginning until the end. The Spa has a wonderful indoor swimming pool, treatment rooms & Moroccan bath.  and the fitness center is fully equipped with latest weights and cardio machines. The main restaurant (Asmahan) offering traditional Levantine cuisine, and you can find a variety of Seafood dishes and amazing desserts. I definitely recommend staying at this hotel for solo and family travers, you will definitely get your money’s worth.
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Date of stay: January 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Hyatt Al Khobar, Other at Grand Hyatt Al Khobar Hotel and Residences
Responded 26 Jan 2021
Dear Mr. Ahmad, Thank you for your generous review about Grand Hyatt Al Khobar Hotel and Residences! It is an honor for us to know that you were impressed with the efficiency and services offered by all our associates. We are glad to know that you enjoyed all what Grand Hyatt Al Khobar Hotel and Residences has to offer and that you found our hotel to be delightful. We hope to see you sometime soon. Best Regards, Nizar Weshah General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sarah L wrote a review Jul 2022
1 contribution
I loved the experience the hotel was very nice and clean . The staff were very professional and welcoming . They have the best spa in town and the best Morrocan bath !! I will definitely go back there again 🤍
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nizar Weshah, General Manager at Grand Hyatt Al Khobar Hotel and Residences
Responded 3 weeks ago
Dear Miss. Sarah, Thank you for your generous review about Grand Hyatt Al Khobar Hotel and Residences! It is an honor for us to know that you were impressed with the efficiency and services offered by all our associates. We are glad to know that you enjoyed all what Grand Hyatt Al Khobar Hotel and Residences has to offer and that you found our hotel to be delightful. We hope to see you sometime soon. Best Regards, Nizar Weshah General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ishei34 wrote a review Jul 2022
Fremont, California73 contributions40 helpful votes
I stayed 5 nights in the Hyatt in al Khobar for work and the hotel was quite good. It certainly lived up to what I was expecting from an American brand 5-star hotel. The hotel and rooms were clean, well maintained, and comfortable. I had a room looking out toward the air base and the freeway going towards Bahrain. In the morning and evenings I could see a lot of traffic on the roads, but couldn't hear the traffic because the windows had good sound insulation. The hotel is also has a walkway on the first floor leading to the Rashid mall across the street. The mall has lots of shops and a food court with many fast food counters. Overall, the Hyatt was comfortable, quiet, and a good stay. Also, on my last day there I saw a white Ferrari with Qatar license plates in the underground garage when I went to leave. Usually I see expensive BMWs, Mercedes, and Land Cruisers in the garage, but the Ferrari was quite special and is an indication of the type of guests who stay in this hotel. Maybe this might have been because it was right before the start of Eid, but I don't know.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nizar Weshah, General Manager at Grand Hyatt Al Khobar Hotel and Residences
Responded 4 weeks ago
Hello, Thank you for taking the time to post a personal review following your recent stay at Grand Hyatt Al Khobar Hotel and Residences. We are delighted to read that you enjoyed your stay and that we were able to provide you with a right Grand Hyatt Experience. Thank you again, and we wish to be always your preferred choice. Looking forward to welcoming you back at Grand Hyatt Al Khobar Hotel and Residences, in the near future. Best Regards, Nizar Weshah General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
aidaschlaepfer wrote a review Jun 2022
Canton of Zurich, Switzerland1 contribution
I would love to come again to your Hotel. The service, Location and everything are professional and very Friendly. I highly recommend this hotel. also you are very close to Shopping and Culture places.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nizar Weshah, General Manager at Grand Hyatt Al Khobar Hotel and Residences
Responded 15 Jun 2022
Hello, Thank you for taking the time to post a personal review following your recent stay at Grand Hyatt Al Khobar Hotel and Residences. We are delighted to read that you enjoyed your stay and that we were able to provide you with a right Grand Hyatt Experience. Thank you again, and we wish to be always your preferred choice. Looking forward to welcoming you back at Grand Hyatt Al Khobar Hotel and Residences, in the near future. Best Regards, Nizar Weshah General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter H wrote a review Jun 2022
4 contributions
I spent three nights at this hotel last week (30 May to 1st June). The hotel is a very nice building and very clean. The reception greeting was very pleasant and the room was immaculate. The issues began when I went to breakfast the next morning. I had my room number checked at the entrance to the restaurant, but no greeting, smile or offer to direct you to seating - just checking if you are entitled to breakfast.. So you find a seat - nobody offers you coffee, juice or explains the breakfast service - just work it out yourself.. I had two small Danish pastries from the bread counter - they were a bit stale. I waited at the unoccupied egg station for several minutes - and I came back a few times - nobody in attendance. I came back a fourth time and it was occupied but there was a que. I got some fruit - which was not great quality. I looked for a yoghurt, but all they had was a sweet yoghurt with sugary fruit jam at the bottom - no probiotic or other even slightly healthy alternative in sight. Finally as I walked from the buffer to my table, I was cut up twice by restaurant staff who just walked in front of me - almost causing me to collide into them on the second occasion - whcih frankly just seemed a bit rude. I really did not enjoy the experience and will nit return. - maybe I was unlucky, but you have to go with your own experience - and as stated earlier, it was a very nice and clean room.
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Date of stay: May 2022
Rooms
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nizar Weshah, General Manager at Grand Hyatt Al Khobar Hotel and Residences
Responded 08 Jun 2022
Hello, Thank you for taking the time to leave feedback about Grand Hyatt Al Khobar Hotel and Residences. I am sorry to read that you were not satisfied with your experience. It does not reflect the Hyatt standards of which we are usually so proud, which is why I will follow up on this matter with the entire team. Best Regards, Nizar Weshah General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Abdullah B wrote a review May 2022
1 contribution
It was my first time to visit your humble hotel and I am very impressed with your service. Raymar was very accommodatiing and smart. He delivered above and beyond customer service. He made sure that our room is always clean and neat. Kudos to him. I also wanted to say thank you for your immediate response on my request and I will surely come back. Best regards.
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Date of stay: May 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Danish Raza, Marketing at Grand Hyatt Al Khobar Hotel and Residences
Responded 28 May 2022
Good morning, Thank you for your wonderful rating and kind words about our staff and room service. We are pleased to hear that great efforts have been made to accommodate your stay with us. We look forward to seeing you soon. Warm Regards, Nizar Weshah General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gian M wrote a review May 2022
3 contributions
I enjoyed my stay here at Grand Hyatt Hotel Khobar. The food tastes really good and the place looks cozy. I commend PM and Ahmed for their warm and friendly service. I’ll definitely come back. Keep it up!
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Date of stay: May 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Danish Raza, Marketing at Grand Hyatt Al Khobar Hotel and Residences
Responded 22 May 2022
Hello, Thank you for taking the time to post a personal review following your recent stay at Grand Hyatt Al Khobar Hotel and Residences. We are delighted to read that you enjoyed your stay and that we were able to provide you with a right Grand Hyatt Experience. Thank you again, and we wish to be always your preferred choice. Looking forward to welcoming you back at Grand Hyatt Al Khobar Hotel and Residences, in the near future. Best Regards, Nizar Weshah General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Said Al-Sowaidi wrote a review May 2022
Doha, Qatar151 contributions41 helpful votes
I have stayed with my wife during Ramadan this year, the lobby of the hotel is stunning , beautifully decorated, wonderful space management, decent size room (910), being in Ramadan, it was difficult to asses any of the hotel services, but hopefully I will be back soon to enjoy the amenities this hotel gives, location is ideal and close by shopping malls or the Corniche. Thank you sincerely
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Danish Raza, Marketing at Grand Hyatt Al Khobar Hotel and Residences
Responded 22 May 2022
Hello, Thank you for taking the time to post a personal review following your recent stay at Grand Hyatt Al Khobar Hotel and Residences. We are delighted to read that you enjoyed your stay and that we were able to provide you with a right Grand Hyatt Experience. Thank you again, and we wish to be always your preferred choice. Looking forward to welcoming you back at Grand Hyatt Al Khobar Hotel and Residences, in the near future. Best Regards, Nizar Weshah General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Colinhs9 wrote a review May 2022
Stockport, United Kingdom210 contributions235 helpful votes
This is a beautiful hotel with a lovely outside seating area, which is warmer than the air conditioned reception and restaurant. The food served is excellent and plentiful in the buffet restaurant. The room I had was spacious and had everything you need (including comfy bed and a decent shower). The business space on the 6th (?) floor was useful. On the downside, the location isn't ideal as apart from the mall and cinema to which it is attached, it's a trek to anywhere interesting in Dammam. The main thing that lets it down is the poor service - no-one seems to care very much about it at all. I'll try to avoid boring you with the details, but by way of examples breakfast was not delivered 50% of the time and wasn't what i ordered 25% of the time and each time I had an issue it took 30 minutes and still wasn't resolved. The phone, which wasn't working when I got there, still wasn't repaired a week later. On my second to last day, I was locked out of the room, and the room wasn't cleaned - I had to chase both. Generally, there were too many issues for a hotel of this quality.
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Date of stay: April 2022
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Danish Raza, Marketing at Grand Hyatt Al Khobar Hotel and Residences
Responded 16 May 2022
Dear Colin, Thank you for your constructive feedback to help us to improve our service. Please accept our sincere apology for any inconvenience that you faced during your stay. We will make sure to take appropriate measures to prevent this issue. Warm Regards, Nizar Weshah General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$209 - US$252 (Based on Average Rates for a Standard Room)
LOCATION
Saudi ArabiaEastern ProvinceAl Khobar
NUMBER OF ROOMS
368
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Frequently Asked Questions about Grand Hyatt Al Khobar Hotel and Residences
Which popular attractions are close to Grand Hyatt Al Khobar Hotel and Residences?
Nearby attractions include Al-Rashid Mall (0.2 km) and Breitling (0.2 km).
What are some of the property amenities at Grand Hyatt Al Khobar Hotel and Residences?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Grand Hyatt Al Khobar Hotel and Residences?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Al Khobar Hotel and Residences?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hyatt Al Khobar Hotel and Residences?
Yes, free parking, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Grand Hyatt Al Khobar Hotel and Residences?
Conveniently located restaurants include Sakana House, Primavera Restaurant, and Marrakesh Restaurant.
Are there opportunities to exercise at Grand Hyatt Al Khobar Hotel and Residences?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Grand Hyatt Al Khobar Hotel and Residences have airport transportation?
Yes, Grand Hyatt Al Khobar Hotel and Residences offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Al Khobar Hotel and Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Al Khobar Hotel and Residences offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hyatt Al Khobar Hotel and Residences?
The staff speaks multiple languages, including English, Italian, Hindi, Arabic, Indonesian, Filipino, and Urdu.