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LOTTE HOTEL ST. PETERSBURG

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Antonenko ln., 2, St. Petersburg 190000 Russia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (319)
Room & Suite (85)
Dining (48)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 20/08/13 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20/08/13 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 706 hotels in St. Petersburg
Location
Cleanliness
Service
Value
Travellers' Choice
The luxury Lotte Hotel St. Petersburg is situated in the historical mansion built in 1849 and occupies one of the city’s most prestigious locations – St. Isaac`s square. Nestled in the middle of the famous sightseeing attractions Lotte Hotel St.Petersburg is close to the main street of the city Nevsky prospect, world-known Hermitage museum and famous Mariinsky theatre. Situated near major landmarks and many business districts Lotte Hotel St.Petersburg is the best hotel, whether for business or leisure.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Fitness / spa changing rooms
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Rooftop bar
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Hair dryer
Bottled water
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Great View
Languages Spoken
English, French, Russian, German and 1 more
296Reviews4Q+A10Room tips
Traveller rating
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  • 1
Time of year
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Popular mentions
ben z wrote a review Jul 2020
Munich, Germany20 contributions48 helpful votes
Amazing hotel in a stunning venue with highly skilled service. The rooms were outstanding. All sights are in walking distance and I can truly recommend this hotel for any city trip. The rooftop bar is a must!
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Date of stay: September 2019
Value
Rooms
Service
4 Helpful votes
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Response from Uwe Kunz, Генеральный директор at LOTTE HOTEL ST. PETERSBURG
Responded 07 Jul 2020
Dear ben z, Thank you very much for taking the time to review your recent stay at LOTTE HOTEL ST. PETERSBURG. I am very thankful for your approach to the review as well as warm comments towards our team members, accommodation, service and hotel location. I am glad to learn that your experience was up to your expectations and I hope to have the pleasure, together with my team, to welcome you back in a not too distant future. Sincerely, Uwe Kunz General Manager
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AlberRM wrote a review Feb 2020
London, United Kingdom98 contributions37 helpful votes
+1
I stayed at the Lotte Hotel St Petersbourg for three nights and my stay could not have been any better. First, the hotel itself. It’s beautifully designed and in a great location, right opposite St Isaac’s Cathedral (in my opinion, one of the most beautiful locations in the city). The hotel feels new but classic, with some typical luxury Russian decoration (golden and shinny interiors) but not tacky like in other hotels. The rooms are spacious, very very clean and super comfortable. The reflect the city with their wall colours and deco, which I very much appreciate (I love to feel like I’m in Russia!) I love the Molton Brown toiletries and the Nespresso coffee machine, they are my favourites! Breakfast (which I paid for everyday) is amazing, super tasty and very varied (just ask if you can’t find what you want and they’ll never say no!), and the swimming pool and Spa is very nice too (although a jacuzzi would have made it perfect). However, the real highlight for me is the service. It’s been OUTSTANDING, consistently! Since the minute I arrived everyone, absolutely everyone, has made me feel welcomed and respected, in a very friendly way. My companion couldn’t come in the end and the hotel couldn’t give me a refund for his breakfast and occupancy (because I got a good rate on the basis I cannot cancel and get a refund, which is totally fair). But still, they gave me a room upgrade for the inconvenience! The person that helped me check in took me personally to my room, which I really liked. At breakfast, the waiter recommended different things, had a nice little chat with me, they offered me the press and check on me constantly to see if I needed anything else. At the SPA, the lady explained to me very well the different options and what’s great about every different treatment. She also showed me around. At the bar, the barman was very friendly and made me feel really welcome. The room was beautifully serviced everyday, morning and evening; there was even some chocolates and other treats left for me always! Honestly, thank you for providing THE BEST customer service. I am in love with the city and I know I’ll come back!in the future. When that happens I’ll stay at the LOTTE again, for sure! I’ve stayed at many luxury hotels around the world (check my profile to get an idea) and this is, in terms of the service, one of the best.
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Date of stay: February 2020
4 Helpful votes
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Response from UweKunz, Управляющий at LOTTE HOTEL ST. PETERSBURG
Responded 23 Feb 2020
Dear AlberRM, Thank you for choosing LOTTE HOTEL ST.PETERSBURG and sharing the impressions of your stay with us. We are very happy that you enjoyed your stay, we try to make our guests ' stay as comfortable as possible, so that they feel at home. It is a true pleasure to read that you enjoyed the location, interior and accommodations of our rooms. Let me thank you for your warm comments about all the hotel departments, it is a real pleasure to read your review. We will certainly send all warm comments to the relevant departments. Our team has tried to do everything possible to make you enjoy your stay, we were excited to welcome you and to help you discovering the best of St.Petersburg. Herewith, let me thank you for your kind mentions of our staff members – in Lotte we are aiming at the best service and constantly aim to exceed our guests’ expectations, your comments are the biggest reward for the effort. Thank you very much for your recommendations, your comments regarding breakfast menu and SPA were brought to the personal attention of the Food & Beverage Director and SPA Manager. From the bottom of my heart, I would like to express my immense appreciation for your review of experience with us. It was sad for all of the team to wish you a farewell, but we sincerely hope to welcome you back to LOTTE HOTEL ST.PETERSBURG already very soon. Sincerely, Uwe Kunz General Manager
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Martjusha wrote a review Feb 2020
Sheregesh, Russia70 contributions22 helpful votes
amazing hotel, obviously run by professionals. new interior, very hospitable staff. located on Moika you start your day with a soulful breakfast and then move on to the center of St. Pete. recommended for #moikalovers
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Date of stay: February 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from UweKunz, Управляющий at LOTTE HOTEL ST. PETERSBURG
Responded 21 Feb 2020
Dear Martjusha, We would like to thank you for choosing our hotel for your recent stay in Saint Petersburg and awarding us a five star rating on Tripadvisor. It is a true pleasure to read that you have enjoyed your stay with us and that our team has created memorable experiences that you have taken back home. We constantly aim to exceed our guests’ expectations that is why your feedback is very important to us. It was a true pleasure having you as our guest and I hope to welcome you back to our hotel very soon. Sincerely, Uwe Kunz General Manager
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CMM wrote a review Jan 2020
2 contributions1 helpful vote
Super friendly and professional staff, great rooms, luxiorous breakfast - one of the best city hotels I have been so far. We had all our tours booked and planned through the hotel which I highly recommend! Next time same place for sure!
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Date of stay: December 2019Trip type: Travelled with family
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Response from UweKunz, Управляющий at LOTTE HOTEL ST. PETERSBURG
Responded 10 Feb 2020
Dear CMM, We would like to thank you for choosing our hotel for your recent stay in Saint Petersburg and awarding us a five star rating on Tripadvisor. It is so delightful to read such a wonderful feedback from you about your stay. I am very thankful for your review as well as warm comments towards our team members, accommodation and service. It is a true pleasure to read that you have enjoyed your stay with us and that our team has created memorable experiences that you have taken back home. We constantly aim to exceed our guests’ expectations that is why your feedback is very important to us. It was a true pleasure having you as our guest and I hope to welcome you back to our hotel very soon. Sincerely, Uwe Kunz General Manager
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Charlie C wrote a review Dec 2019
Moscow, Russia46 contributions47 helpful votes
This was not the first Lotte hotel where I stayed in Russia, but quite frankly, this one is top notch. From the moment of entering the hotel you feel welcomed and special. The staff is very well trained and doing everything they can to make your stay unforgettable. Soon they will use your name to make you feel at home. We had a nice room with canal view. Spacious and very well equipped with all amenities. Housekeeping is impeccable and fast. The breakfast is generous in a very beautiful area. The location is perfect with all iconic places in walking distance. Can strongly recommend!
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Date of stay: December 2019Trip type: Travelled on business
3 Helpful votes
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Response from UweKunz, Управляющий at LOTTE HOTEL ST. PETERSBURG
Responded 17 Jan 2020
Dear H595TTcharliec, Thank you very much for taking the time to review your recent stay at LOTTE HOTEL ST.PETERSBURG. It is a true pleasure to read that you have enjoyed your stay with us and that our team has created memorable experiences that you have taken back home. I am very thankful for your detailed approach to the review as well as warm comments towards our team members, accommodation, service, breakfast and hotel location. I hope to welcome you back to our hotel very soon! Sincerely, Uwe Kunz General Manager
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PRICE RANGE
US$192 - US$447 (Based on Average Rates for a Standard Room)
LOCATION
RussiaNorthwestern DistrictSt. Petersburg
NUMBER OF ROOMS
150
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Frequently Asked Questions about LOTTE HOTEL ST. PETERSBURG
Which popular attractions are close to LOTTE HOTEL ST. PETERSBURG?
Nearby attractions include The State Museum St. Isaac’s Cathedral (0.4 km), Saint Isaac's Square (0.5 km), and Monument To Nicholas I (0.5 km).
What are some of the property amenities at LOTTE HOTEL ST. PETERSBURG?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at LOTTE HOTEL ST. PETERSBURG?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at LOTTE HOTEL ST. PETERSBURG?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at LOTTE HOTEL ST. PETERSBURG?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to LOTTE HOTEL ST. PETERSBURG?
Conveniently located restaurants include all Seasons, Restaurant Dolma, and Nakhodka Seafood Bar.
Are there opportunities to exercise at LOTTE HOTEL ST. PETERSBURG?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does LOTTE HOTEL ST. PETERSBURG have an airport shuttle?
Yes, LOTTE HOTEL ST. PETERSBURG offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is LOTTE HOTEL ST. PETERSBURG located near the city centre?
Yes, it is 0.8 km away from the centre of St. Petersburg.
Are any cleaning services offered at LOTTE HOTEL ST. PETERSBURG?
Yes, dry cleaning and laundry service are offered to guests.
Does LOTTE HOTEL ST. PETERSBURG offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.