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Mercure Moscow Paveletskaya

Traveller (336)
Room & Suite (142)
Dining (22)
About
Location
Cleanliness
Service
Value
The 4* Mercure Moscow Paveletskaya is a design hotel in a quiet location on ul. Bakhrushina in the center of Moscow, 2 mins from Paveletskaya station and the AeroExpress to Domodedovo. 149 Stylish rooms in a unique design, close to the business and historical center of Moscow, free WIFI, Town House restaurant, bar, fitness center, wellness center, 8 conference rooms, underground car park. The perfect base from which to explore Moscow or for shopping, business meetings and relaxation. Discover Mercure!
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Property amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Spa
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Trendy
HOTEL CLASS
Location
Full view
93Great for walkers
Grade: 93 out of 100
59Restaurantswithin 0,5 km
24Attractionswithin 0,5 km
Reviews & more
808Reviews
390Photos
15Q+A
35Room tips
Traveller rating
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Popular mentions
Comfortable room, excellent location, nice staff. The only minus- bathroom was not clean, there were some hair on the floor, and stains on tiles. But all the rest is OK. Bed is comfortable, staff is friendly.
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Review collected in partnership with Accorhotels.com
Response from Alexandra S, General Manager at Mercure Moscow Paveletskaya
Responded 6 days ago
Dear YuYu1957, Thank you for your review and comments. I'm sorry for some issues you came across during your stay. We struggle to make any stay perfect, but unfortunately, sometimes fail and regret. I do hope when you come next time - everything will be just as you wish:) My kind regards and sincere apologies, Alexandra Stryukova General Manager
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Hotel is very nice, modernly furnished and clean. % minutes wals to the ,etro station, 35 minutes walk to the Red Square. Front staff were very friendly and helpful. Rooms are made daily, bathroom spotesly clean.
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if you come to Moscow I recommend you to stay here. From airport to hotel, just take gett taxi app and cost around 1450RUB. Or you can take train to Paveletskaya station, walk straight from station to the other side of the road (around 10 min walk) but gett taxi may be cheaper
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Review collected in partnership with Accorhotels.com
Response from Alexandra S, General Manager at Mercure Moscow Paveletskaya
Responded 5 days ago
Dear Relax41474283723, Thank you very much for your detailed review of our Mercure Paveletskaya Privelege room! Your feedback is priceless for the team and I'm sure will be useful for other travelers also:) We are happy you've enjoyed our location and room facilities! It will be great to welcome you again here, Kind regards, Alexandra Stryukova General Manager
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The room was very nice but the shower was not so clean in some corners. The tiles in front of the washing table are partly damaged and look dirty. View was to the back yard with early morning demolition sounds. Staff at reception was not experienced. Breakfast is fantastic with
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Response from Alexandra S, General Manager at Mercure Moscow Paveletskaya
Responded 6 days ago
Dear R1524JQrichardr, Thank you for your valuable feedback on Mercure Paveletskaya. We are happy you've enjoyed our breakfasts and room itself. Regarding the tiles - indeed in some rooms tiles absorbed some cleaning chemicals and have not removable stains. We are in process of changing them in some rooms, thank you for pointing it out. And as for staff - we do have some young people still being coached, there is no chance to do it differently, my apologies, if this disappointed you a lot. Hope these issues will not impact your future choice, My kind regards, Alexandra Stryukova General Manager
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I was so worried about my trip to Russia. But the staff of this hotel made me feel welcomed and comfortable for the whole stay. The room was nice the bed was comfortable. It was clean, one side note our bathroom had a bit of a gym smell, because they didn't have any ventilation
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Response from Alexandra S, General Manager at Mercure Moscow Paveletskaya
Responded 04 Dec 2018
Dear Anilt413, We are so happy you've enjoyed your stay with us - thank you very much for such a nice review! Each of our team members is a great value for us because they all love being hospitable and responsive:) and make you feel Welcome - just as you felt! Thank you for your emotions and appreciation. Hope to great you again at Mercure Moscow Paveletskaya, Warm regards, Alexandra Stryukova General Manager
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Double Bed Room
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Double Bed Room
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Nope. Mercure Paveletskaya is located near Peveletskaya Railway station which connects to Domodedovo Airport (DME). You must take a metro at Paveletskaya station and go to Belorusskaya station where u can take Aeroexpress train to Sheremetyevo Airport (SVO)
2 votes
TripAdvsr is no longer a reliable website, as they block negative reviews from selected hotels. I have proof of this. Please use other competing websites.
1 vote
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If they do not provide luggage storage there is a luggage storage at paveletskaya station, 1/3 mile away
1 vote
You may directly contact them by email about this issue. Good luck !
0 votes
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"Ask for street view not courtyard as they are brighter"
"337 was quiet but no street view.Spacious with plenty of cupboard space."
"The higher up you are will give you a reasonable view of Moscow"
"Privileged room is a better option"
"High floor"
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PRICE RANGE
US$55 - US$143 (Based on Average Rates for a Standard Room)
LOCATION
RussiaCentral RussiaMoscow3rd Transport Ring (TTK)Garden RingZamoskvorechyeDistrict Central (TsAO)
NUMBER OF ROOMS
140
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