We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ritz-Carlton, Moscow

Save
Share
Tverskaya St., 3, Moscow 125009 Russia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Hotel direct offer!Stay Longer On Us
Expedia.com
Hotels.com
Travelocity
Orbitz.com
eDreams
Booking.com
View all 15 deals
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (1303)
Room & Suite (333)
Dining (131)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 21/05/13 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Moscow
Updated 21/05/13 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 701 hotels in Moscow
Location
Cleanliness
Service
Value
Travellers' Choice
The Ritz-Carlton, Moscow is located in the heart of the historical, cultural and business center of Moscow, Russia. Our 5-star luxury city center hotel features spacious guest rooms and suites providing cutting-edge technological amenities. We offer a string of luxurious facilities including world-class dining options: three restaurants and a bar. O2 Lounge by Genesis on the rooftop overlooks the Kremlin and Red Square and proposes seafood coupled with award-winning cocktails and a selective wine list. The Ritz-Carlton Lounge & Bar offers signature Afternoon Tea ceremonies. There are also Italian restaurant Sartoria Lamberti and Pan-Asian Novikov Restaurant & Bar. The spacious full-service The Ritz-Carlton Spa is equipped with 9 treatment rooms working with ESPA beauty products, as well as a heated indoor pool, hot tub, sauna, steam rooms and Fitness Center. More than 1,800 square meters / 19,500 square feet of meeting space include the luxurious Ballroom that accommodates events of up to 700 guests.
Read more
Property amenities
Parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Walking tours
Children's television networks
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Rooftop bar
Nightclub / DJ
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
ATM on site
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Classic
Languages Spoken
English, Russian
Hotel links
Special Offer:Stay Longer On Us
2009Reviews17Q+A100Room tips
Traveller rating
  • 1 483
  • 345
  • 96
  • 43
  • 43
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Ruheenj wrote a review 11 Jul
New Delhi, India3 contributions4 helpful votes
I would like to mention that our stay was most comfortable and every need was fulfilled by the very efficient Ritz Carlton Team. I would especially like to mention the Conceirge team Nikita, Sergei, Ayrat, Ivan and all those we had any interaction with were so helpful and did everything to make our stay comfortable. The location of the hotel is perfect as well. We were very unsure what to expect during these uncertain pandemic times but The Ritz Carlton put rest to all my fears and at the end of the 12 days we didn’t want to leave! I think that sums up how outstanding the services were. Will definitely be returning hopefully sometime soon.
Read more
Date of stay: June 2021Trip type: Travelled with family
Helpful
Share
Response from Victoria Terekhina, Guest Services / Front Office at The Ritz-Carlton, Moscow
Responded 2 weeks ago
Dear Ruheenj, Thank you for taking the time to write a lovely review about The Ritz-Carlton, Moscow. I was thrilled to learn our Ladies and Gentlemen were able to anticipate and fulfill the needs of your family during your stay with us. I feel very fortunate to work with outstanding ladies and gentlemen like Nikita, Sergei, Ayrat and Ivan. I will be sure to share your kind words with them. Thank you for sharing your experience with the travel community. We look forward to welcoming you back in the near future. Sincerely, Victoria Terekhina Quality & Operational Excellence Manager
Read more
Svetlana H. wrote a review Jun 2021
4 contributions1 helpful vote
+1
What a disappointment this beautiful hotel is. Staff is impersonal and condescending. If I did not have 6 pieces of luggage, I would move to the National Hotel down the street first thing in the morning. I have stayed there a few days ago and the vibe there is completely different. Staff is welcoming and extremely helpful. I do not want to be here. Definitely not my cup of tea. ((
Read more
Date of stay: June 2021Trip type: Travelled with family
1 Helpful vote
Helpful
Share
Response from Victoria Terekhina, Guest Services / Front Office at The Ritz-Carlton, Moscow
Responded 4 weeks ago
Dear matryoshka33, I would like to take this opportunity to thank you for staying with us. We appreciate you taking time to share your feedback. We take such comments very seriously, as this allows us to evaluate the level of service provided and strive for the highest standards that our guests expect. Please accept my sincere apologies that the impressions of your stay at our hotel did not coincide with your expectations. We will be very grateful if you could kindly tell us about your stay in more detail. We would like to do everything possible to ensure that your stay leaves you with only positive impressions. I look forward to your response and I hope to see you again soon as a valuable guest at The Ritz-Carlton, Moscow. Yours Sincerely, Victoria Terekhina Quality & Operational Excellence Manager
Read more
Estie-P wrote a review May 2021
London, United Kingdom61 contributions76 helpful votes
I stayed here for 5 days in total. The staff were incredibly friendly from the moment we checked in to the moment we checked out. They often went above and beyond to help. The location is perfect, just moments walk from the Red Square and great views. I stayed in a beautiful room on the 6th floor, the best was so comfy and room was beautiful. The bathroom was my favourite with the separate shower room, WC and bath. The shower was really good and powerful and the bath luxurious. I ate breakfast every morning in the restaurant and they had a good selection from the ready made food and then food off the menu also. I was there on a business trip so often ate with my laptop open and the staff were very professional and helpful knowing that i was on my way out to an office. I ate in the Asian restaurant attached to the hotel and would also highly recommend together with the sky bar on the top floor, with it's gorgeous views over the Red Square. Would love to come back to the Ritz when the opportunity presents itself.
Read more
Date of stay: June 2020
Value
Location
Service
Trip type: Travelled on business
2 Helpful votes
Helpful
Share
Response from Ladies and Gentlemen, Other at The Ritz-Carlton, Moscow
Responded 21 May 2021
Dear Estie-P, Thank you for sharing your positive feedback with us. We are glad to hear that you enjoyed your recent stay at The Ritz-Carlton, Moscow, and had a chance to experience our panoramic rooftop restaurant O2 Lounge by Genesis. Looking forward to welcome you again upon your next visit to Moscow. Best wishes, Ekaterina Mikhaylova Marketing Manager
Read more
Kevin S wrote a review Apr 2021
Dubai, United Arab Emirates29 contributions80 helpful votes
Currently staying at this hotel. Only after booking was I advised hotel is going through some renovations. Some....drilling starts at 9am and does not stop until 6pm. AC not working, windows won’t open and cranky this hotel should not be open for this level of construction. Only two floors open. Already had to repack and move to another room that finally had a window that could open as it was registering 29C in the room and no AC as it’s under renovation. Tried to check out to another hotel St Regis and the duty manager on call 1st April at 11:30pm said he would contact BonVoy to organize and leave a note under our door to advise in the morning. He did nothing. No note and no change. I hope senior management read these reviews. I’ve stayed in this hotel many times before and the general staff are very good. Managers seem to promise things and don’t deliver. Was also due complimentary upgrades and gift as my level is titanium but received nothing. Even the duty manager stated the hotel should be closed just now. This review is for my current live experience in the hope it stops other good travelers from staying here whilst it’s a construction site. Go elsewhere. I recommend the hotel when it’s not a building site but sadly I think I will not stay here again as management could have done much more to help us and the hotel could have been open about the construction on their front page website or before I’ve booked and paid. Ritz Moscow you have lost a loyal frequent customer.
Read more
Date of stay: April 2021Trip type: Travelled with family
3 Helpful votes
Helpful
Share
artzz wrote a review Jun 2020
1 contribution2 helpful votes
I'm writing to express my excitement of what I have experienced during my short , but unforgettable stay at your magical hotel. I've heard before that The Ritz-Carlton is a special place, a must-see and a must-stay corner of any city where it is located, and I was lucky enough that you were in Moscow, when I got married. There is no better place to imagine to celebrate such an important event in one's life, and it's not about the place itself, though the room , the view, and the building are all wonderful - it is about the people who make this place a special one. It all starts when you enter the lobby, you can clearly feel that something special is happening now, because the Ritz-Carlton team meets and greets you not because it is their job, but because they meet and greet you, because they care and they really want to make you feel safe and comfortable, and they are proud of how good they are. There is a certain feeling while you're inside, even after you've checked out of the hotel, which still makes me smile, and I want to thank you for that. I know you've probably had hard days during this pandemic, like every business in any country of the world, but you keep your highest standards, and I'm sure you always will. Hard days come and pass, but the legacy which you have created and which you keep building daily will always be with you. I wish you all the best, Sherif and your team, anyone who met us at the hotel, or chose the bottle of champagne or fruits, who cleans the pool every night and wipes the dust off the tables while guests are asleep - please keep up creating the unforgettable memories for all your guests, everyone deserves to experience what we have experienced, at least once per life.
Read more
Date of stay: June 2020
Value
Rooms
Service
Room Tip: Kremlin view, Cathedral view rooms are fantastic.
See more room tips
2 Helpful votes
Helpful
Share
Previous
123456
PRICE RANGE
US$397 - US$752 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton hotel moscow, moscow ritz carlton, ritz moscow, ritz-carlton moscow
FORMERLY KNOWN AS
The Ritz-Carlton Moscow
LOCATION
RussiaCentral RussiaMoscow3rd Transport Ring (TTK) / Garden Ring / Tverskaya / Tverskoy / District Central (TsAO) / Boulevard Ring
NUMBER OF ROOMS
332
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about The Ritz-Carlton, Moscow
Which popular attractions are close to The Ritz-Carlton, Moscow?
Nearby attractions include Moscow Metro (0.3 km), Aleksandrovskiy Sad (0.3 km), and Bolshoi Theatre (0.3 km).
What are some of the property amenities at The Ritz-Carlton, Moscow?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and an on-site restaurant.
Which room amenities are available at The Ritz-Carlton, Moscow?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Moscow?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Ritz-Carlton, Moscow?
Yes, parking is available to guests.
What are some restaurants close to The Ritz-Carlton, Moscow?
Conveniently located restaurants include Osteria Mario, SAVVA, and La Bottega Siciliana.
Are there opportunities to exercise at The Ritz-Carlton, Moscow?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is The Ritz-Carlton, Moscow located near the city centre?
Yes, it is 0.8 km away from the centre of Moscow.
Are any cleaning services offered at The Ritz-Carlton, Moscow?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton, Moscow offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Ritz-Carlton, Moscow?
The staff speaks multiple languages, including English and Russian.