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Sheraton Palace Hotel Moscow

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1st Tverskaya Yamskaya Street 19, Moscow 125047 Russia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (455)
Room & Suite (254)
Dining (45)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 21/06/30 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Palace Hotel Moscow
Updated 21/06/30 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#26 of 711 hotels in Moscow
Location
Cleanliness
Service
Value
Travellers' Choice
Located in walking distance from the Kremlin, the Red Square, and other historical and business areas. Easy, 35 min access by the Aeroexpress speed train to/from the international airport Sheremetyevo. 214 stylish rooms and suites offer complimentary Wi-Fi internet. In case you are organizing a conference or celebrating a family banquet, we offer 7 rooms which cater for up to 250 guests, excellent service and facilities. After a productive day relax with your friends or colleagues at the lobby bar and the restaurant or unwind in the Sheraton Fitness.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Highchairs available
Airport transportation
Business Centre with Internet Access
Secured parking
Wifi
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Fireplace
Coffee / tea maker
Flatscreen TV
Bath / shower
Soundproof rooms
Housekeeping
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
City View
Languages Spoken
English, Russian
Hotel links
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957Reviews9Q+A78Room tips
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Popular mentions
R.E. wrote a review Sep 2020
Houston, Texas690 contributions141 helpful votes
The hotel itself I believe is a renovated version of the original soviet style hotel. The location is superb but that s about it. The room is very basic but clean, staff is super nice especially the front desk manager María. The breakfast buffet was very limited and it had the same selections every day so that was no fun but there are plenty of places to eat nearby.
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Date of stay: September 2020Trip type: Travelled solo
3 Helpful votes
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Alexander S wrote a review Feb 2020
Pacific Harbour, Fiji45 contributions51 helpful votes
Amazingly committed professional friendly helpful staff in a great modern ,new ,clean Sheraton environment.. Even before our arrival did the concierge varvara organize us swan lake tickets . Natalia upgraded us to a suite because we had 6 suitcases , the girls in the lounge ,at reception , all friendly , genuinely interested ,Helpful , even Ivan the trainee concierge . What a difference our Moscow experience was this time (compared to other hotels we stayed before ), because of our stay at the Sheraton palace . The price was more than fair and overall we as Marriott bonvoy life platinum guests can only recommend this hotel when in Moscow . You are a bit away from the red square but a 5 min bus/train ride helps . Overall a great friendly place where you feel home at a very reasonable price for what you get . When in Moscow we will be back at the Sheraton palace . Compliments to the team working there . Alex and Georgie from fiji
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Date of stay: February 2020
Value
Cleanliness
Service
Room Tip: Even rooms towards the street are quit with thick modern windows
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2 Helpful votes
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Response from SheratonPalaceMoscow, General Manager at Sheraton Palace Hotel Moscow
Responded 28 Feb 2020
Dear Alexander S! Thank you for fantastic review following your recent stay at the Sheraton Palace Hotel Moscow! I am delighted that you had such a wonderful stay with us and to hear that the service was immaculate, the staff very friendly, attentive and professional. I have shared your feedback with the team, and they are all delighted with your amazing feedback, thank you also for recommending us to other travelers. Dear Alexander S! I look forward to welcoming you back in the very near future. Warmest regards, Maksim Khodos General Manager
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Wilo wrote a review Jan 2020
4 contributions9 helpful votes
The room was very good, but the service was impeccable. I arrived very early (the train from the airport is super-efficient) and my room wasn't ready, but the girl offered me to use the gym shower! The concierge knows absolutely everything around the area and is very willing to assist with any questions you may have, and the bell boys -even though they don't speak fluent English - they go above and beyond to help The people in this hotel are absolutely gems!
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Date of stay: August 2019
Value
Cleanliness
Service
2 Helpful votes
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Response from SheratonPalaceMoscow, General Manager at Sheraton Palace Hotel Moscow
Responded 31 Jan 2020
Dear 1000o! Thank you for choosing Sheraton Palace Hotel Moscow as a place of your residence and for taking your time to give us your feedback. It is my pleasure to hear such warm and kind words about our hotel and especially we are very glad, that you found the staff very friendly, attentive and professional. For us it is very important that all our guests feel comfortable and get all the attention they need from hotel staff. It will be a pleasure for us to welcome you again in Sheraton Palace Hotel Moscow. Warmest regards, Maksim Khodos General Manager
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victorsF2393PE wrote a review Jan 2020
Moscow, Russia84 contributions69 helpful votes
I know this hotel for many years, it was in this location, that is quite good probably 15 years or even longer. I had lunches there from time to time or some kind of event for my clients. But I never lived there. I have tried this January and already a couple of times. On both stays my rooms were really good and very comfortable! The hotel has an executive lounge that has made my stay even better. But what I am trying to say is that area around hotel has changed greatly adding tons of new restaurants and cafes and from good location to hotel it has become perfect. There is even a new bear restaurant in hotel itself, I went down there at 2:00 AM and I was surprised to find there still a lot of people. This part of Tverskaya used to be deserted after ten in the evening as there were no places to go and now they are all around you. Great places to go next door to a very good hotel! What else do you need when you travel!
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Date of stay: January 2020
Value
Rooms
Service
Trip type: Travelled on business
2 Helpful votes
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Response from SheratonPalaceMoscow, General Manager at Sheraton Palace Hotel Moscow
Responded 31 Jan 2020
Dear victorsF2393PE! Thank you for choosing Sheraton Palace Hotel Moscow and for taking your time to share your experience with us. I am happy to know that you enjoyed your stay, especially comfortable rooms and Club lounge, and that you gave such a high evaluation to the location of our hotel with its nice surrounding area. I am looking forward to welcoming you again at our hotel and hope that your next visit will also be delightful. Kind regards, Maksim Khodos General Manager
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Maria M wrote a review Jan 2020
Warsaw, Poland198 contributions61 helpful votes
Stayed for couple if nights in this hotel. I like it’s location. It is just walking distance from the Belorusskij train station, Sheremetyevo Aeroexpres and from circle metro line. Rooms are spacious. There is a beauty salon in the lobby.
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Date of stay: December 2019Trip type: Travelled with friends
2 Helpful votes
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PRICE RANGE
US$81 - US$179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton moscow, moscow sheraton
LOCATION
RussiaCentral RussiaMoscow3rd Transport Ring (TTK) / Tverskoy / District Central (TsAO)
NUMBER OF ROOMS
214
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Frequently Asked Questions about Sheraton Palace Hotel Moscow
Which popular attractions are close to Sheraton Palace Hotel Moscow?
Nearby attractions include AZ Museum (0.4 km), Moscow Farmstead of Valaam Monastery (0.1 km), and Monument Farewell of Slavyanka (0.3 km).
What are some of the property amenities at Sheraton Palace Hotel Moscow?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Palace Hotel Moscow?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Palace Hotel Moscow?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Sheraton Palace Hotel Moscow?
Yes, paid private parking on-site, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Sheraton Palace Hotel Moscow?
Conveniently located restaurants include [KU:] Ramen Izakaya Bar, AQ Kitchen, and Saperavi Cafe.
Are there opportunities to exercise at Sheraton Palace Hotel Moscow?
Yes, guests have access to a fitness centre and a sauna during their stay.
Does Sheraton Palace Hotel Moscow have an airport shuttle?
Yes, Sheraton Palace Hotel Moscow offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Palace Hotel Moscow?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Palace Hotel Moscow offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Palace Hotel Moscow?
The staff speaks multiple languages, including English and Russian.