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Shangri-La's Mactan Resort & Spa

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Traveller (4315)
Pool & Beach (817)
Room & Suite (620)
Certificate of Excellence

About

Location
Cleanliness
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Certificate of Excellence
Tucked in lush tropical landscape and with a crystalline coastline, Shangri-La's Mactan Resort and Spa, Cebu is the premier, award-winning deluxe resort property in the Philippines. It has won acclaim from both domestic and international travelers for its spacious and well-appointed 530 guestrooms and suites, the variety of its dining, entertainment, sports and recreational activities offered in its paradise-like setting and as home to CHI, The Spa at Shangri-La, one of the largest spa villages in Asia.Nestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La's Mactan Resort and Spa, Cebu is the quintessential modern-day paradise. It is an exciting refuge for nature lovers and a favorite among holidaymakers, as it combines rustic surroundings, modern conveniences and genuine Asian hospitality that are distinctly Shangri-La.
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Property amenities
Pool
Free parking
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Sauna
Shuttle Bus Service
Tennis Court
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Great View
Harbour View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Family Fun Package
Hotel deals
4 253Reviews
4 870Photos
99Q+A
100Room tips
Traveller rating
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Popular mentions
An excellent resort experience with everything 5 star that you would expect in a resort of this caliber. Our second visit to this property and will definitely be back. Staff are the friendliest of people and go out of their way to please. From room to pools to beach to fab house
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Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & Spa
Responded 5 weeks ago
Dear mys2p, Lovely review – I’m beyond thrilled to know you had a splendid time in the resort! Thank you for your excellent words about the resort and especially our service. We’d really love to have you back so you can check out our tranquil journeys at CHI, The Spa, tasty treats at any of our five-star restaurants or aquatic adventures at Shangri-La’s Marine Sanctuary – there’s always room for new experiences here! Warm regards, René D. Egle
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+2
Everything and everybody, service, all staff, location, meals, made my vacation the most memorable one so far in my lifetime of travel. This 'WOW ' experience was the greatest of all. I savor every moment spent at Shangri La
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Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & Spa
Responded 5 weeks ago
Dear dynamicm19, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, René D. Egle, General Manager
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Had breakfast with my wife- staff was very accommodating and friendly! only is that there was a fly on the cheese almost eaten it- no staff even dare talk to me even informed! is it because im a Filipino?
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Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & Spa
Responded 5 weeks ago
Dear JadeE307, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, René D. Egle, General Manager
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We stayed here last October and it was everything we had anticipated and beyond! Faultless service, beautiful decor, loads of activities to engage in etc. Overall the whole experience was second to none. I would definitely recommend it especially to big family vacationers as it
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Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & Spa
Responded 5 weeks ago
Dear Excellent review! Receiving positive feedback such as this always brightens up our day – thank you for your kind words about our 13-hectare wonderland. I’m thrilled to know you had a fantastic holiday with us, and we can’t wait to welcome you back here in your favorite seaside address. Best regards, René D. Egle
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This is our 1st visit to Shangri-La’s Mactan Resort & Spa. Upon arriving at hotel a receptionist took us straight to our room & did registration there. Our room overlooking the garden with beautiful landscape. It’s a huge property with plenty of places to relaxed either at the
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Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & Spa
Responded 2 weeks ago
Dear Shanghai1298, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, René D. Egle, General Manager
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Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorShangri-La's Mactan Resort & Spa
The Ocean View Suite with Terrace at the Shangri-La's Mactan Resort & Spa
Professional photo exclusively commissioned by TripAdvisorShangri-La's Mactan Resort & Spa
The Ocean View Suite with Terrace at the Shangri-La's Mactan Resort & Spa
Professional photo exclusively commissioned by TripAdvisorShangri-La's Mactan Resort & Spa
The King Room at the Shangri-La's Mactan Resort & Spa
Photo provided by managementShangri-La's Mactan Resort & Spa
Photo provided by managementShangri-La's Mactan Resort & Spa
Deluxe Room
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123456124
So have you put valet parking and the golf carts back?
No valet .
0 votes
Yup yup Just contact shang directly
0 votes
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There is a travel desk next to the lobby. They offer day tours by boat or helicopter to Bohol. The visit of the Taoist temple is part of the city tour. If you only want to visit the temple, take a taxi. Enjoy your stay in this beautiful hotel.
1 vote
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does the hotel offer airport shuttle as well as shuttle to the mall?
Yes, they do have. make sure also to check the schedule of the shuttle going to the city and their pickup time going back to the hotel.
1 vote
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Hello - is the wifi any good? is it available everywhere? Thanks
Yes. Wifi is available anywhere within SHANGRILA
0 votes
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12345620
"The Ocean Wing is THE place to be!"
"If you plan to stay in one place, would recommend the Ocean Wing. It is more expensive, but you get what you paid for"
"Ocean Rooms have full resort access to the infinity pool!"
"Any room is the best due to the layout of this hotel location"
"Beautiful resort with spaceous rooms. Preferred the rooms with a sea view"
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12345620
PRICE RANGE
US$267 - US$986 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri-la`s mactan hotel lapu lapushangri-la`s mactan resort and spashangri las mactan hotelshangri la cebushangri la mactanshangri las mactan lapu
LOCATION
PhilippinesVisayasCebu IslandMactan IslandLapu Lapu
NUMBER OF ROOMS
530
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