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All reviews ihg member gold's gym fab restaurant direct access sister hotel shopping mall breakfast buffet corner room receiving area bit dated mini bar spacious room checking in ortigas area manila crown robinson
I stayed for one night upon flying into Philippines and another night prior leaving Manila. I have been staying in this hotel primarily because of location and it is a member of IHG.
CHECK-IN & CHECK OUT - quick, probably but inconsistent! First time I...More
Response from ManilaGalleria, Manager at Holiday Inn Manila GalleriaResponded 4 days ago
Thank you for letting us know about your experience, it is disappointing to read that our team were not able to deliver on the consistent guest experience we are re-known for. As hard as it is to read it also helps us improve,...More
This property is located at very nice location right at the business center and good thing is that it has direct access to Mall. The hotel is very nice with very good rooms and restaurant. The view from the room which I stayed was very...More
Thank Ashay R
Response from ManilaGalleria, Manager at Holiday Inn Manila GalleriaResponded 2 weeks ago
Dear Ashay R
Thank you so much for your review of our hotel.
I am pleased to hear you enjoyed your stay with us. The hotel is conveniently located in the business center area with access to the mall, which we're glad you enjoyed.
I stayed in the holiday inn manila room 1709 for 10 days in that time I found the staff were friendly and helpful specially the house keeper
the food was good quality breakfast nice and hot and plenty off choices
I recommend the ribeye steak...More
Response from ManilaGalleria, Manager at Holiday Inn Manila GalleriaResponded 1 week ago
We appreciate your wonderful review of our hotel.
I am pleased to hear you enjoyed your stay with us, and that your had a delightful experience with our Fab, and Bar One restaurant.
It's something our staff takes great pride in, so we...More
I arrived with my family on the 25 Sep, room was not ready and was offered an up-sell to a higher category which I took. There were nothing fancy in this old hotel. The front desk customer service etiquette is poor, there are personal handbags...More
1 Thank Carlodeguzman
Response from IHGService, Guest Relations Manager at Holiday Inn Manila GalleriaResponded 1 week ago
Thank you for your stay and for taking the time to leave us feedback. The hotel condition and level of cleanliness described is certainly far from the lodging space we want to provide. I shared your comments with the hotel management as reference...More
We had a convention in the hotel. I booked for several other people and they all say the same things: The rooms were big enough. The food was very good and tasty. Poor internet & my gosh... I stay in the suite but it’s very...More
Response from ManilaGalleria, Manager at Holiday Inn Manila GalleriaResponded 3 weeks ago
Thank you for bringing this to our attention. We apologize for the inconveniences you faced regarding the room temperature, and Internet speed. We will ensure to share your feedback with our staff and make the necessary changes.
On another note, we are glad...More