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Second time to stay in this hotel, we arrived at 8pm from a long travel from the province, room isn’t ready yet. To cut the story short, we had the room at around 9ish pm.. Room is not that clean, even the rugs that was...More
Worst experience on a hotel! I sent them an email while we were there(see below) and I never got any response. Worst service!
ATTN BSA TOWERS ADMIN:
"I really don't know where to begin because so far, after so many times that we have stayed...More
Response from PinkyB156, Operations Manager at BSA Twin TowersResponded 2 days ago
On behalf of the BSA Twin Towers Hotel Management, I would like to apologize for whatever inconvenience you may have experienced during your stay with us on May 21-27 of last year (2017). However, in as much as we would like to do...More
I was with mom and my daughter, she enjoyed the pool, I like the set up of the pool, the elevators are just a nightmare most of the time, but everything else is okay for the price you pay. Still thumbs up.
Response from PinkyB156, Operations Manager at BSA Twin TowersResponded 1 week ago
Thank you for sharing your feedback on our hotel. Your concern on the elevators have been forwarded to the department concerned for proper action. We hope to be of service to you again in the near future.
The location is perfect for me. It is literally in front of SM MEGA so it's not hard for buying groceries and meet ups with friends. THE FOOD. THE FOOD is soooo tasty!! Best scrambled egg i ever had, actually, one of the best breakfasts...More
Response from Pinky B, Operations Manager at BSA Twin TowersResponded 2 weeks ago
Thank you very much for your positive review on our hotel and we look forward to welcoming you back soon.
Stayed here last year around the same time. If you plan to go shopping at Megamall , this is the place to stay. Walking distance to the mall, very accessible to shops and restaurants . On the negative side, it’s a bit rundown, pool is...More
Thank Donna D
Response from Pinky B, Operations Manager at BSA Twin TowersResponded 5 weeks ago
Dear Donna D,
Thank you for taking the time to share your feedback on our hotel. Rest assured that all the items raised here shall be discussed with the Department Heads concerned for corrective action. We hope to be of service to you again in...More