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Protea Hotel Walvis Bay Pelican Bay

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The Esplanade, Walvis Bay Namibia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (160)
Room & Suite (60)
Dining (9)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Protea Hotel Walvis Bay Pelican Bay
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 7 hotels in Walvis Bay
Location
Cleanliness
Service
Value
Protea Hotel by Marriott(R) Walvis Bay Pelican Bay - Your Refuge on the Walvis Bay Lagoon. Protea Hotel by Marriott(R) Walvis Bay Pelican Bay overlooks one of the most important wetland areas on the African Coastline, the Walvis Bay Lagoon, declared a Ramsar site to ensure that its protection is guaranteed by the Namibian government. With its temperate climate, Walvis Bay and the Protea Hotel by Marriott(R) Walvis Bay Pelican Bay offers a safe refuge from the Atlantic Ocean to the abundance of majestic flamingos and gigantic whales that flock to these waters. With uninterrupted view of the Walvis Bay Lagoon, where dolphins are often spotted playing in the water, Protea Hotel by Marriott(R) Walvis Bay Pelican Bay offers comfortable en-suite rooms, a restaurant, bar and coffee shop, as well as secure parking.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Free breakfast
Beach
Bicycle rental
Babysitting
Airport transportation
Valet parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Vending machine
Golf course
Squash
Windsurfing
Fishing
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Iron
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Great View
Languages Spoken
English
Hotel links
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219Reviews3Q+A36Room tips
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Popular mentions
Anthea v wrote a review Jun 2021
2 contributions
I read the reviews about the rooms being old and bathrooms being out dated..However, this is not the case as I'm sitting here today. We checked out before traveling South and came back again for our last 2 days. The rooms are well equiped and bathrooms modern. The location is beautiful, close to restaurants, on the lake and the bird watching was amazing. We even saw Dolphins daily... The STAFF is the highlight !! I left my rings here and they made an effort to find them and keep them safe. The breakfast is amazing and again the staff is friendly and helpful with ANY request.
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Date of stay: June 2021Trip type: Travelled as a couple
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Response from Quintin Byloo, General Manager at Protea Hotel Walvis Bay Pelican Bay
Responded 24 Jun 2021
Dear Anthea v, Thank you so much for the great review! We really appreciate the positive feedback and have shared it with the team. We find ourselves in extremely difficult times, Covid has hit our industry the hardest - feedback like yours gives us hope and makes us look forward to a better future, where we can upgrade our hotel and have lots of guests that we serve in our passionate way. Please keep safe. Warm Regards, Management
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Linda K wrote a review Mar 2020
10 contributions
The best part was waking up the lovely bay view and watching all the bird life and seals! The room was comfortable, BUT the bathroom seriously needs an upgrade and fresh towels were not provided daily.
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Date of stay: March 2020
Cleanliness
Service
Sleep Quality
Room Tip: Make sure you ask for a room that is not near any service rooms otherwise you will be disturbed...
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Response from Quinb55, General Manager at Protea Hotel Walvis Bay Pelican Bay
Responded 09 Mar 2020
Dear Mrs. King, Thank you for choosing to stay at Protea by Marriott, Pelican Bay during your recent visit to Walvis Bay. I am excited to share with you that we have recently started upgrading our GUEST bathrooms and will soon commence overall GUEST bedroom upgrades. Thank you for taking the time to share your feedback with us, we will use it constructively to better our service delivery. Kind Regards, Amalia
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Trave1Bandit wrote a review Feb 2020
Maia, Portugal558 contributions366 helpful votes
My colleague and I stayed at this hotel in February for a few days over business, and to be very frank… I thought it was “VERY AVERAGE”, at best… I was expecting a good deal more from this hotel. So… this is what I think: + Hotel on the waterfront, so it has pleasant views over the bay. Nice to stroll along just before the sun disappears. + The room on the ground floor has a little balcony facing the bay… so pleasant with a glass of wine in hand, overlooking infinity. + Bed is in fact comfortable, and the black-out in the room actually BLACKED out the light, making sleep quality a bonus in this place. + Reception staff is pleasant enough… nothing to write home about… but pleasant. + Reception area, and outside areas of the hotel are immaculate clean, and the cleaning staff in general deserve a well-deserved commendation on their job. Rooms... no so much. + Breakfast layout is very good, and a joy to start the day – a little pricey + Good options for dining – merely walking distance from the hotel +/- Internet did not work very well during my stay. I did mention this to the reception staff, who promised to look into it. However, over the 3 days spent in the hotel… this was a little of a let-down. +/- Bar service – behind reception – is a hit and a miss. Staff is rarely manning the place, so it takes forever to get a drink. Now, where I get let down… dropping rating on my review: - Although I mentioned the bed being comfy enough… the pillow choice is pathetic. 1 type of pillow. I like hard pillows… but all 4 on the bed were soft. Is this what is called a “choice”? - Room and corridors are dire and old, very basic… and no warm feeling to it. This hotel has SO MUCH potential… and it is slipping into an abys of dire straits. When you walk into the room… you hear the room SCREAMING at you… “Please revamp!!!!!” - Door to the room is old… REALLY OLD. Is this a 4 star hotel… or more of a 2 star??? - For the quality of the rooms… the pricing is way overpriced. I know you also pay for the privilege of staying on the waterfront… but nope… not worth the extra cash, for the dire situation the hotel is falling into. - Noisy in the room… when you have (like I did) noisy idiots for neighbours - No free water bottles in the room??? - Bathroom… well, this was again a disappointment for me… Although the amenities were decent… the bathroom is a joke, with pathetic water pressure… and truly… TRULY overtaken by time. I am pretty sure that it has not seen any upgrade since this hotel opened. STUCK IN THE PAST. So, summing up… I was actually excited to come to this place, with the number of pleasant reviews… but I sit here today, writing this review with a heavy heart since I was let down by the aging of this place, and lack of maintenance. At the rate that it is declining with age, and IF nothing is done… this hotel is doomed, I am sorry to say. Not sure I want to come back…
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
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Response from Quinb55, General Manager at Protea Hotel Walvis Bay Pelican Bay
Responded 24 Feb 2020
Dear Trave1Bandit, Firstly allow me to sincerely thank you for a detailed review and also for choosing to stay at Protea by Marriott Pelican Bay for your recent visit to Walvis Bay. Reading your feedback it is evident that you are sincere in your comments and we are appreciative of both the positive and less positive feedback. Thank you for acknowledging our beautiful location, cleanliness of the hotel, friendliness of the TEAM, breakfast spread, comfortable beds and so forth. I can excitingly share with you that starting next month, all GUEST rooms will receive the much-anticipated "make-over" i.e. complete renovation which will include: a) Bathroom configuration changed to showers to allow more space b) Carpets to be replaced by high-quality vinyl flooring c) All new carpentry to replace current work desk, headboard and side tables d) Extensive electrical and lighting upgrade including USB ports at the bed e) Painting and soft décor such as cushions Unfortunately this upgrade cannot change the fact that your experience did not meet your expectation and for that I truly apologize for letting you down. Hopefully we can welcome you back to Walvis Bay soon and show off our newly renovated rooms. Again, thank you for your feedback. Kind Regards, Amalia
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Michael C wrote a review Feb 2020
Derby, United Kingdom40 contributions15 helpful votes
I thought that this hotel was great value for money. It is not very flashy and does not have the facilities of a fancy hotel. On the other hand, the beds are comfortable, breakfasts are more than adequate and the staff are all very efficient and friendly. Above all, though, its location is sensational. I woke up one morning to see dolphins, pelicans, flamingoes and seals. Also it is next door to the Raft and the Waterfront which has some good restaurants and is where a lot of the tours are based.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Room Tip: Get a ground floor room overlooking the lagoon with its own sitting out area.
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Response from Quinb55, General Manager at Protea Hotel Walvis Bay Pelican Bay
Responded 20 Feb 2020
Dear Michaelcopestake, Thank you for choosing to stay at Protea by Marriott Pelican Bay during your recent visit to Walvis Bay. We appreciate the positive comments in your review and would also like to share with you that the hotel will soon start renovations on our GUEST bedrooms to offer more modern, luxurious rooms to our valued GUESTS. Also, we agree with you - we have the BEST location on the lagoon and also love watching the dolphins and seals play in front of Pelican Bay hotel :) We hope to see you again when your travels brings you back to Walvis Bay. Kind Regards, Amalia
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Brent203 wrote a review Feb 2020
Vancouver, Canada55 contributions15 helpful votes
We spent 2 nights here as a base to explore the area. We did a kayak tour, atv in the dunes, horseback riding in the day and half we were in walvis. We chose this primarily due to the good value for Marriott points and the free breakfast as we’re titanium elite. The hotel has a god waterfront location, it’s fairly old and a bit dated. We walked to the raft restaurant for dinner. We were on the second floor, there are no elevators on the hotel, could be a problem for some. Walvis itself is more of a working town, but it fit with the excursions we did including the kayak drive departing from next door to the hotel. Good basic accommodation, we’d do it over again as part of our self drive tour of Namibia,
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Date of stay: November 2019Trip type: Travelled as a couple
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Response from Quinb55, General Manager at Protea Hotel Walvis Bay Pelican Bay
Responded 16 Feb 2020
Dear Brent203, We are delighted to have been your chosen hotel during your recent stay in Walvis Bay. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your constructive feedback regarding the look & feel of our hotel has been shared with the team. We are also excited to share with you that the hotel will start with room refurbishments this March and aim to have all GUEST rooms refurbished by the end of the year. Thank you for staying at the Protea Hotel Walvis Bay Pelican Bay and we hope you choose to create more memories with us whenever your travels bring you back to Walvis Bay. Sincerely, Amalia General Manager Pelican Bay Hotel
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PRICE RANGE
US$96 - US$133 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Protea Hotel by Marriott Walvis Bay Pelican Bay
LOCATION
NamibiaErongo RegionWalvis Bay
NUMBER OF ROOMS
50
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Frequently Asked Questions about Protea Hotel Walvis Bay Pelican Bay
Which popular attractions are close to Protea Hotel Walvis Bay Pelican Bay?
Nearby attractions include Walvis Bay Waterfront (0.4 km), Flamingo lagoon (2.2 km), and Dunes Mall (4.9 km).
What are some of the property amenities at Protea Hotel Walvis Bay Pelican Bay?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Protea Hotel Walvis Bay Pelican Bay?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Protea Hotel Walvis Bay Pelican Bay?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Protea Hotel Walvis Bay Pelican Bay?
Conveniently located restaurants include Anchors @ the Jetty, The Raft, and Godenfang - Urban Farm and Kitchen.
Are there opportunities to exercise at Protea Hotel Walvis Bay Pelican Bay?
Yes, guests have access to an outdoor pool during their stay.
Does Protea Hotel Walvis Bay Pelican Bay have an airport shuttle?
Yes, Protea Hotel Walvis Bay Pelican Bay offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Protea Hotel Walvis Bay Pelican Bay?
Yes, dry cleaning and laundry service are offered to guests.
Does Protea Hotel Walvis Bay Pelican Bay offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Protea Hotel Walvis Bay Pelican Bay have any great views?
Yes, guests often enjoy the bay view available here.
Is Protea Hotel Walvis Bay Pelican Bay accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.