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High quality hotel place on lovely stretch of beach. The buildings are situated in beautiful gardens with lots of flowers and birds. The rooms have good spacious balconies or terrasses with quality furniture, where you can withdraw and relax.
The rooms are well laid out,...More
We left this hotel a week ago and I cannot wait to go back. Everything was spot on. From the small requests I had in the beginning being honoured over email (we wanted a 2nd floor room for the views) to the surprises on check...More
Response from Sofitel_Imperial, Manager at Sofitel Mauritius L'Imperial Resort & SpaResponded 13 October 2017
Dear Valued Guest,
Amazing review, thank you so much.
We shall pass your appreciations to our Ambassadors and do hope we shall have the opportunity to welcome you back in the future.
Wish you all the very best!
The Sofitel L'Imperial Resort Team
The pros : nice reception area.
The cons : very poor condition of the facilities. Female toilets smelling very bad. Male changing room are in bad condition also. Unlike all other hotel spas in mauritius they refused to grant any discount for residents in mauritius.
After spending 3 weeks in Africa we had decided to spend 5 days on the West coast of Mauritius for some well earned luxury and were quite frankly blown away by the beauty and elegance of this resort. Whilst there were a few bumps and...More
Other reviews cover the basics - I'll only add my experience:
This is a five star report with service that does meet those expectations. The grounds and spa is where they excel - but the service lacked any enthusiasm, generally lacked professionalism, and was not...More
Response from Sofitel_Imperial, Manager at Sofitel Mauritius L'Imperial Resort & SpaResponded 1 week ago
Dear Valued Guest,
We are indeed very sorry to hear that your experience at our resort was less than adequate and would like to apologise for the mishaps in service.
We have taken note of your remarks concerning staff attitude and have discussed the challenges...More
US$230 - US$748 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#5 Family Hotel in Flic En Flac
#6 Romantic Hotel in Flic En Flac
#7 On the Beach Hotel in Flic En Flac
#7 Spa Hotel in Flic En Flac
#7 Luxury Hotel in Flic En Flac
Non-Smoking Rooms ,
Number of rooms
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Hi, I cannot comment on dress code or the evenings activities, but what I can tell you is that the kids club is fabulous. The staff is exceptional and go out of their way to make it pleasurable for the kids.
Response from chris12062017 | Reviewed this property |
The gym facilities are great and well equipped. I was looking forward to this every morning before breakfast. They do have a trainer there on a daily basis for any assistance required; they are very polite, nice and always... More
The gym facilities are great and well equipped. I was looking forward to this every morning before breakfast. They do have a trainer there on a daily basis for any assistance required; they are very polite, nice and always ready to assist with the fitness equipment and any related questions.
Hello! In the evening you can spend time sitting in the cocktail bar with a live music or visit some restaurants to which you can get by taxi. I haven’t seen any group trainings except beach volleyball.
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"Would ask for room on 2. or 3. floor. Have better view. Rooms North of restaurant probably quieter in the..."